POSITION / ROLE / TOOLS Utilized

With extensive experience as an Executive Virtual Assistant in the real estate sector, I have played a key role in both administrative support and high-level property management. I began by managing daily back-office tasks for a real estate company and, after five months, was promoted to Property Manager due to my strong performance and initiative. During my tenure, I significantly contributed to the company’s growth, helping expand its property portfolio from over 50 to more than 300 properties.

As part of building the business from the ground up, I established the company's digital foundation, including creating its website, launching all social media platforms, setting up CRM systems, and configuring communication tools. I also developed advertising campaigns that helped increase visibility and attract new clients.

Once the business gained traction, I took full ownership of property management operations, handling everything from deal finalization between property owners and the CEO, to securing legal documents, processing applications, onboarding tenants, managing maintenance, and resolving tenant issues. I also oversaw critical contracts with contractors and tenants, and managed legal matters to ensure compliance.

In a leadership capacity, I trained and managed both onshore and offshore employees, and currently oversee work distribution and ticket management for fellow property managers, ensuring timely responses and smooth operations. I also prepare and analyze KPI reports, offering actionable insights to improve performance across departments.

In addition, I provided executive support to the CEOs—handling inbox and calendar management, as well as managing sudden high-priority projects.

I am highly proficient with a variety of tools including Canva, Buildium, Maris MLS, Brivity, Podio, Trello, Rent Manager, Zillow, Zumper, Google Suite, DocuHub, PdfFiller, DocuSign, Slack, and Vumber. Known for being detail-oriented and a fast learner, I consistently deliver high-quality work in fast-paced environments.