A Top-Rated Virtual Assistant
SUMMARY
A forward-thinking, hardworking, and detail-oriented Executive Virtual Assistant with extensive experience in the real estate sector, particularly in property management. I am skilled in providing high-level administrative support, optimizing workflows, and ensuring operational efficiency. I bring strong organizational and communication skills, along with a proactive approach to problem-solving. Committed to excellence and productivity, I collaborate effectively to achieve objectives on time while maintaining high standards of quality for my clients.
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$20 per Hour (Negotiable)
I manage applicants' onboarding process, which includes preparing paperwork, performing credit and background checks, signing leases, and coordinating official move-ins (including for MHA/Section 8 and THDA government-assisted applicants). I handle all billing-related concerns and liaise with attorneys on legal matters. Additionally, I proofread and revise lease agreements, renewals, extensions, and addendums. I manage evictions and writ-outs when necessary, process requests for permits and inspections, address maintenance concerns, and ensure contractors are paid upon task completion.
In my role, I also train new VAs, including creating training videos. I generate KPI reports, list properties on online rental platforms, and handle graphic design tasks, particularly creating marketing flyers. My routine back-office duties include setting appointments, answering emails and calls, organizing documents, and performing various other administrative tasks.
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$15 per Hour (Negotiable)
I effectively manage routine back-office tasks, including appointments, administrative duties, file organization, data entry, and research. I also assist with graphic design projects. My role involves alleviating clients' daily workloads, especially handling sudden urgent tasks, ensuring smooth operations. As your trusted executive, personal, and virtual assistant all-in-one, I am committed to providing comprehensive support to meet your diverse needs.
$12 per Hour (Negotiable)
My keen attention to detail will contribute significantly to the institution's development and maintenance of quality assurance procedure documentation. I will provide regular updates to team leadership on quality metrics, consistently communicating any problems or production deficiencies. Additionally, I will collaborate with management to deliver training on improved processes and assist in creating and maintaining quality training programs. To achieve these objectives, I will actively participate in departmental meetings to help establish both short- and long-term strategies.
$10 per Hour
I am committed to delivering exceptional customer satisfaction through forward-thinking strategies that address customer needs and resolve concerns. To provide top-tier service, I actively listen to customers, strive to handle their concerns promptly, and escalate significant issues to team leads or supervisors when necessary. My approach ensures that every customer interaction is positive and productive, fostering long-term relationships and trust.
ACCOMPLISHMENTS / CERTIFICATES (BPO)
BPO AWARDS
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