Privacy Policy

“We Respect Your Privacy”

We at Crystal Offline Game Studio and its affiliates ("Crystal Offline Game Studio" or "we") are committed to defending the online users' right to privacy ("users" or "you"). It also explains how you can access your personal information and the options you have regarding how we use it. We take seriously the protection of users' privacy when it comes to our mobile applications.

Crystal Offline Game Studio develops mobile applications for children under the age of 13 (Kids Apps) as well as for other target populations.

Your Consent:

You accept the terms of this privacy policy and give your express consent to the collection, use, and disclosure of your information by downloading and using our apps. By choosing not to use our mobile applications or services, you are always free to refuse our collection of information.

In order to safeguard children's privacy and safety online, we must abide by laws prohibiting marketing to those younger than thirteen. Children under 13 are not permitted to use any of our apps without the permission of their legal guardians. Furthermore, if they or their legal guardians disagree with any provision in this Privacy Policy, they are not permitted to install, use, or access these applications, and if they have already been installed, they are asked to remove them from their device.

Kids Apps Privacy Policy:

This Kids Apps Privacy Policy is appointed to provide the legal guardian of a child under the age of 13 with guidance regarding our privacy policies that concern collecting, using, and disclosing personal information of children under 13.

Parents and legal guardians of children under 13 have certain rights under the Children’s Online Privacy Protection Act of 1998 (COPPA, http://www.coppa.org/coppa.htm), and Crystal Offline Game Studio recognizes those rights.

Crystal Offline Game Studio does not knowingly and directly collect and store on its servers any personal information from children under the age of 13 as that would be a violation of COPPA. Some information may be collected by third-party providers of services (advertising networks, etc.) or certain products.

Data Collection and Usage:

Types of data and information, which may be collected and used:

Non-Personal Information:

We let outside parties to gather certain anonymised data that prevents user identification. Non-personal information could include technical details about your equipment, including the kind of browser you use, how big the screen is, what kind of device you have, what language you use, what operating system you have, and your geolocation (only the approximate location). While you are using the service, third-party services collect non-personal information. They may do research and analysis using this information, but only for those very specific purposes.

Kids’ Persistent Device Identifier:

IP addresses, advertising identifiers, and unique device identifiers may be gathered by third parties; however, no personally identifiable information of a private nature may be obtained by them. As allowed by applicable regulations and laws, we permit the collection of this data for the only purpose of serving users of our Kids Apps with advertisements through internal operations of the Kids Apps.

How Information is collected:

Our Kids Apps include third parties SDKs that collect non-personal information and Kids’ Persistent Device Identifier through the use of the Kids Apps. Both, non-personal information and Kids’ Persistent Device Identifier may also be stored on the user’s device through generally accepted industry technologies used within Kids Apps (cookies, local storage).

Sharing Information:

We will share the collected information (Kids’ Persistent Device Identifier) with third parties only in the ways described in this privacy statement. We may disclose personal information only in the following cases:

In order to comply with legal requirements, such as following a court order, subpoena, regulation, legal process, or other governmental request; to exercise or protect the rights, property, or personal safety of the Company, our users, or others; to enforce this privacy statement, including looking into possible violations of it; to provide certain services, as requested by the user or legal guardian, in accordance with the consent of a legal guardian; to collect, hold, or manage Kids' Persistent Device Identifier through our authorized third party service providers, as reasonable for business purposes, which may be located in a nation that does not have the same data protection laws as the user's jurisdiction; to allow our partners and affiliates serve the users with advertisements

To detect, prevent, or otherwise address fraud, security, or technical issues.

If Crystal Offline Game Studio is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified of any change in ownership or uses of your information via our website.

Advertising:

Crystal Offline Game Studio accepts advertisements from third parties ad networks. These advertisements may be displayed in our Kid’s Apps. We select ad networks attentively to maintain compliance with applicable privacy laws, and we confirm with each of these ad networks that they are compliant with the US Children’s Online Privacy Protection Act of 1998 (COPPA).

In the event that a user clicks on one of these adverts, advertisers may use cookies and other web-tracking technologies to gather non-personal information as well as personally identifying information. Additionally, within the Kids Apps, Crystal Offline Game Studio may promote additional Crystal Offline Game Studio Kids Apps.

Other Apps Privacy Policy:

This Privacy Policy is appointed to provide you with guidance regarding our privacy policies with respect to collecting, using, and disclosing personal information regarding users.

Collection and Use of Data

Non-Personal Information:

We gather anonymous and non-identifiable data using services provided by third parties. Since only the non-personal information listed below is gathered, neither Crystal Offline Game Studio nor outside parties are aware of the identity of our users: technical, behavioral, statistical, and aggregate data.Browser identifiers; language; device type; network provider; operating system version and type; browser type; session information; screen resolution; SDK version; browser cookies; API key; levels attained; in-app purchases; application version; Android or iOS Vendor; network status; Flash version; clicks on advertisements; details about the user's reviews of advertisements; the user's activities within our apps; the tools the user uses within these apps; the user's interaction with the service; and user behavior on the service are examples of non-personal information.Non-personal data is

Personal Information:

Individually identifiable information may identify an individual and may be of a private nature. Crystal Offline Game Studio may collect some of this personal information: user’s personal identifiers, user’s e-mail address, and geo-location data.Crystal Offline Game Studio does not collect any personal information from you without your approval, which is acquired through your acceptance of the Privacy Policy.Personal information may also be stored on the user’s device through generally accepted industry technologies used within Crystal Offline Game Studio Apps (cookies, local storage). The purpose of collecting personal information is to improve the user experience and our apps, permit certain ad serving features (frequency capping), supply the users with personalized information and content (customized and interest-based ads), and permit certain functionalities available within the apps (in-app purchases), permit the user to use the Game Center Features, the Social Features and the features which are available while using the “Log in with Facebook” feature, and send push notifications to the user’s device after the user has agreed to accept push notifications from Crystal Offline Game Studio . Users can deactivate push notifications by changing the notification settings in accordance with the instructions of the operating system running on the users’ devices.

Sharing Information:

We will share your (personal) information with third parties only in the ways that are described in this privacy statement. We may disclose your personal information only in the following cases:

If necessary to comply with a court order, subpoena, regulation, legal process, or other governmental request; to exercise or protect the rights, property, or personal safety of the Company, our users, or others; to enforce this privacy statement, including looking into possible violations of it; to collect, hold, or manage your personal information through our authorized third-party service providers, as reasonable for business purposes, which may be located in a country that does not have the same data protection laws as the user's jurisdiction; to allow our partners and affiliates to serve you with advertisements; to detect, prevent, or otherwise address fraud, security, or technical issues; to reply to requests for information

Advertising:

Crystal Offline Game Studio accepts advertisements (banners, interstitials.) from third parties ad networks. These advertisements may be displayed in our apps. Advertisers may use cookies and other web-tracking technologies to collect data in case the user clicks on any of these advertisements.

Advertisers collect data regarding advertisement performance, user interaction with ads, our apps, and users’ interests. Collected data may include the user’s non-personal and personal information (unique identifiers, network and device information, age, gender, and geo-location) in order to serve you ads and for the third parties’ legitimate business interests. We use this aggregated information to understand and optimize how our applications are used, improve our marketing efforts, and provide content and features that are of interest to you. The use of information by third parties is not covered by our privacy statement. We do not have access to or control over this information. Furthermore, Crystal Offline Game Studio may advertise other Crystal Offline Game Studio Apps within its apps.

Some of the third parties services are usually used by Crystal Offline Game Studio

Google Checkout:

If you choose to use Google Checkout to finalize and pay for your order, you will provide your credit card number directly to Google Checkout. Google’s Privacy Policy will apply to the information you provide to the Google Checkout website.

Apple AppStore:

If you choose to use AppStore to finalize and pay for your order, you will provide your credit card number directly to Apple. Apple’s Privacy Policy will apply to the information you provide to Apple.

Windows AppStore:

If you choose to use AppStore to finalize and pay for your order, you will provide your credit card number, directly to Microsoft. Microsoft’s Privacy Policy will apply to the information you provide to Microsoft.

Amazon:

If you choose to use Amazon to finalize and pay for your order, you will provide your credit card number directly to Amazon. Amazon’s Privacy Policy will apply to the information you provide to Amazon.

Third-Party Advertising Solutions Providers:

We include third-party ads (Admob & Unity) in our applications. Crystal Offline Game Studio is not in charge of these advertisements or services, and as a result, it is not liable for the accessibility or content of these outside websites.

Game Center feature and interaction with third-party social networks or platforms:

Crystal Offline Game Studio may allow for social integration with certain third-party social networks or platforms (Apple Game Center, Google Play Games, and Game Center, Amazon GameCircle, Facebook, Twitter, etc.). If you use an app in connection to a social networking site, Crystal Offline Game Studio cannot control it. If you enable this integration with such social networks and platforms, your use of the Game Center Feature is subject to the applicable third-party social networks or platform’s Terms of Use and Privacy Policies.

You should read third-party services’ Terms of Use and Privacy Policies to understand how they treat your information.

Security:

We follow generally accepted industry standards and internal procedures to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about the security of our mobile applications, you can contact us as given below (email ID)

Changes to the Privacy Policy:

We may update this privacy statement to reflect changes in our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at “crystalstudio666@gmail.com "

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