Crystal Cove commission Terms of Service (ToS)
General Information
By commissioning me (the artist), you (the client/commissioner) agree to the terms outlined in this document.
These terms are subject to updates; the version in effect at the time of commission confirmation applies.
The artwork is for personal use unless agreed upon for commercial purposes.
Contact and Communication
Commissions are accepted via direct messages on any of my public platforms, or through my Gmail provided. I do prefer to be messaged through Discord.
Please provide clear and detailed references, descriptions, or concepts for the artwork.
Responses to messages or updates may take up to a few days due to workload or time zones. If I do not reply within 2 days, feel free to message me again.
Payment
Payment is required 50% before the sketch is sent and 50% upon completion; however, if a commission is higher than 100 dollars, I will ask for 70% upfront if you are a new client.
Accepted payment methods
PayPal or Venmo
All prices are listed in USD.
I will let the commissioner know of rush fees and the item list for each price if needed.
Refunds
Full refunds are only issued if I have not started the commission.
Partial refunds are available depending on the progress of the artwork. Example: if I have only completed 30% of the artwork and you ask for a refund, I will send you 70% back.
No refunds after the artwork is completed.
Process
Estimated completion time will be discussed with the commissioner; it will be different for each piece due to complexity and queue
Updates will be provided at key stages: sketch, line art, base colors, and rendering.
Revisions
Minor revisions are allowed at each stage.
Major revisions may incur an additional fee after approval of the sketch, such as wanting to add objects or other people.
Client Rights
You may use the commissioned artwork for personal, non-commercial purposes: for profile pictures, wallpapers, references for your character, or to post on your online profile.
You may not claim the artwork as your own creation.
You may not alter the artwork without permission.
This is not required, but if you post it online, I will ask you to link my LinkTree: https://linktr.ee/Crystalcovee to the post, or any of my other socials.
Artist Rights
I retain copyright and ownership of the artwork unless otherwise agreed.
I may post the artwork on my portfolio, social media, or other platforms. (Let me know if you prefer the work to remain private.)
I may use the artwork for promotional purposes.
I WILL NOT RESELL THE ARTWORK, AND WILL LINK YOUR SOCIAL AS MY COMMISSIONER IF POSTED.
Commercial Usage
Commercial rights (e.g., use for merchandise, branding) require a separate agreement and additional fees.
Cancellations and Refusals
I reserve the right to decline or cancel any commission for any reason.
If I cancel the commission, a refund will be provided, depending on the amount of work I do.
Offensive, discriminatory, or otherwise inappropriate requests will not be accepted. I will not have my artwork, not align with my morals and beliefs.
Delivery
Final artwork will be delivered digitally in PNGs. If you would like a different format, let me know!
Physical copies are not provided unless specifically agreed upon.
Prohibited Uses
Do not use the artwork in any blockchain-related technology (e.g., NFTs, cryptocurrency).
Do not use the artwork for AI training or similar purposes.
Agreement
By commissioning me, you confirm that you have read, understood, and agreed to these terms.
Contact Information: contact me any of these socials: https://linktr.ee/Crystalcovee OR my gmail: crystalcovee35@gmail.com