Frequently Asked Question

Frequently Asked Questions (FAQs)

1. What types of products does Cruz Dela Delicacies offer?

Cruz Dela Delicacies specializes in a variety of authentic Filipino snacks and delicacies, including our classic trio banana chips,taro chips and sweet potato chips. And our innovative product banana shreds, flavored taro chips ,camote crunch and chip mix, as well as native delicacies such as Cassava cake , puto chese and kutsinta

2. Are your products made from natural ingredients?

Yes! We pride ourselves on using only high-quality, natural ingredients. Our chips products  are made from locally sourced  and we avoid artificial preservatives and additives to ensure you get the best flavors and nutritional value.

3. Where can I purchase Cruz Dela Delicacies products?

You can purchase our products directly from our Facebook page. We also have retail partnerships with local supermarkets, reseller and convenience stores throughout Aklan. Additionally, we participate in various events and trade shows, where you can find us.

4. Do you offer shipping nationwide?

Yes, we do offer nationwide! You can check the shipping options during checkout. For specific inquiries about international shipping rates and delivery times, please contact our customer service.

5. What is your return policy?

We want you to be completely satisfied with your purchase. If you receive a damaged or incorrect item, please contact us within 7 days of delivery, and we will assist you with a replacement or refund. Unfortunately, due to the nature of our products, we cannot accept returns for opened snacks.

6. How can I stay updated on new products and promotions?

To stay in the loop about our latest offerings, promotions, and special events, you can follow us on social media for real-time updates!

8. Are your snacks suitable for people with dietary restrictions?

We offer a range of snacks, including unsweetened options for those watching their sugar intake. However, please check the individual product descriptions for ingredient information. Our facilities may also process allergens like nuts and gluten, so we recommend checking with us if you have specific dietary concerns.

9. Do you offer bulk purchases or corporate gifts?

Yes! We offer bulk purchase options and customized gift packages for corporate events or special occasions. Please contact our customer service team for more details and pricing.

10. How can I contact Cruz Dela Delicacies if I have more questions?

If you have any additional questions or need assistance, you can reach us through our contact form on the website, email us at cruzdela.delicacies@gmail.com, or call us at 639460696970 / 63-036-2727609. We’re here to help!