Crossolve Support

Welcome to the official support page for Crossolve, the cryptogram puzzle game. We are here to help you get back to cracking the code!

Frequently Asked Questions

How do I restore my purchases? If you bought the "Remove Ads" upgrade and need to restore it on a new device, simply go to the Settings tab in the app and tap "Restore Purchases." (Note: Apple does not allow restoring consumable items like Coins or Hints).

I purchased Coins/Hints, but they didn't show up. Please ensure you have a stable internet connection. Sometimes, closing the app completely and reopening it will force the App Store to sync your transaction. Please note that Apple handles all payment processing securely; we do not have access to your payment information.

How do I play the game? Crossolve is a cryptogram puzzle. Each letter in the puzzle has been replaced by a different letter. Your goal is to crack the cipher by guessing which letters match up. Use your coins to buy hints if you get stuck!

Contact Us

If you are still experiencing issues, found a bug, or just want to share feedback, please reach out to us!

Email: oseyosmanyildiz@gmail.com

Please include your device model (e.g., iPhone 15 Pro) and the iOS version you are running so we can help you faster.