Cric Star Line Support

Welcome to Cric Star Line support.

If you need help with the app, found a bug, or want to report incorrect match data, contact us using the details below.

Contact Support

• Email: crickethotstar63@gmail.com

• Response Time: Usually within 24-72 hours

What to Include in Your Email

To help us resolve your issue faster, please include:

• Device model (iPhone model)

• iOS version

• App version (for example: 1.0.0)

• Screenshot or screen recording (if possible)

• Short description of the issue and steps to reproduce it

Common Issues

1) Live score not updating

• Check your internet connection

• Close and reopen the app

• Wait a few seconds and refresh the match page

2) Login issue

• Confirm your internet connection

• Try signing out and signing in again

• Update to the latest app version from TestFlight/App Store

3) App crashes or freezes

• Force close and reopen the app

• Restart your phone

• Reinstall the app if needed

Data and Privacy

For information about how we handle your data, please see our Privacy Policy:

Privacy Policy URL:
https://sites.google.com/view/cric-star-line-privacy

App Information

• App Name: Cric Star Line

• Platform: iOS

• Developer Contact: crickethotstar63@gmail.com