Privacy Policy – Crezzle (by Dev Creations and Solutions)

Effective Date: 18/06/2025
Last Updated: 01/07/2025

1. Introduction

Dev Creations and Solutions (“Company,” “we,” “us,” or “our”), operating under the brand name Crezzle, respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application (“the App”) available on the Google Play Store. By using the App, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information you provide directly to us, such as when you:

• Create an account

• Contact our customer support team

• Use features requiring identification
  
  

This may include:

• Name

• Email address

• Phone number
  
  

2.2 Usage Data

When you use the App, we automatically collect certain information, including:

• Device details (model, operating system version, unique device identifiers)

• Log data (usage statistics, app interactions, session durations, and feature usage analytics)
  
  

2.3 Uploaded Files

When you submit files for printing (such as PDFs, images, or other supported document formats), these are stored securely and temporarily to process your orders.

3. How We Use Your Information

We use your information to:

• Create and manage your account

• Process and fulfil your printing orders

• Provide customer support

• Improve app functionality, security, and user experience

• Comply with legal obligations
  
  

4. Data Storage and Retention

4.1 Uploaded Files

Files you upload are stored securely and deleted automatically within forty-eight (48) hours after your order is completed, unless you provide explicit consent to retain them longer.

4.2 Account and Usage Data

We retain your account and usage data while your account is active or as required by applicable law.

5. Sharing of Information

We do not sell or rent your personal data. We only share information:

• With your consent: To fulfil your orders or integrate services at your request

• With service providers: Such as printing partners or cloud hosting providers, who are required to protect your data and use it only for the services we specify

• For legal reasons: When required by law, legal process, or government request
  
  

6. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• Secure data transmission via HTTPS

• Encryption of sensitive data where applicable

• Restricted access to personal data

• Secure deletion protocols for user-submitted files
  
  

7. Your Rights and Choices

You have the right to:

• Access, update, correct, or delete your personal data

• Withdraw consent for specific data uses at any time

• Disable app permissions in your device settings

To exercise these rights, contact us using the details below.

8. Children’s Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 13 without verified parental consent, we will delete that data immediately.

9. Compliance

We comply with:

• Google Play Developer Program Policies

• Applicable data protection laws, including the Information Technology Act, 2000, and relevant regulations
  
  

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Dev Creations and Solutions (Brand: Crezzle)
Email: info@crezzle.com
Phone: +91 99452 50080