Effective Date: May 7, 2026
Crescent Change (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile applications:
Crescent Change Business (available on iOS and Android)
Crescent Change Donor (available on iOS and Android)
Collectively, these platforms are referred to as the “Apps.” By downloading, accessing, or using either of the Apps, you agree to the collection and use of information in accordance with this policy.
The type of information we collect depends on which of our Apps you are using:
To create a business account and provide our services, we may collect:
Personal & Business Information: Name, email address, phone number, password, business website, location/address, and profile image.
Financial and Subscription Data: When you purchase an app subscription, we collect transaction-related data such as your subscription status (active/expired), subscription tier (monthly/yearly), purchase date, expiration date, and transaction ID. We do not collect or store your credit card details or payment credentials on our servers.
To manage your donor account and facilitate donations, we may collect:
Personal Information: Full name, email address, profile image (optional), and general location name (such as city or region, which is optional and used to improve user experience). We do not collect precise, real-time GPS location.
Transaction Data: Donation history, round-up transactions, and reward points or redemption activity.
Financial Information: We do not directly store or process your bank account or card details on our servers. Financial and banking data is securely handled by our third-party providers (Basiq and Stripe).
App Usage & Device Data: Basic app usage statistics, device model, operating system version, and performance metrics collected for system security and optimization.
Notification Tokens: Device tokens required to send you essential updates and push notifications.
We use the data collected across our Apps to:
Enable account creation, secure login, and profile management.
For Business Users: Provide premium business features, manage rewards creation, handle redemption management, and maintain/verify your monthly or yearly premium subscription status.
For Donor Users: Process one-time, recurring, and round-up donations; track transaction data via secure banking integrations; and manage reward points.
Send relevant push notifications regarding your transactions, account statuses, and activities.
Ensure application security, maintain performance, and prevent fraud.
We do not sell your personal data. However, we securely share data with trusted third-party service providers essential to operating our Apps:
Subscription & Entitlement Management (Business App): We use RevenueCat to track and manage subscription statuses and purchase histories. Non-sensitive transaction data (such as user IDs and store receipts) is securely processed through RevenueCat.
Payment Processing (All Apps): In-app business subscriptions are securely processed by Google Play Store Billing or Apple In-App Purchases. Donor app payments are processed securely via Stripe. Crescent Change never has direct access to your full credit card or payment credentials.
Financial & Open Banking Integration (Donor App): We use Basiq (for users in Australia) to securely connect bank accounts and safely track transactions for round-up donations.
Push Notifications (All Apps): We use Firebase Cloud Messaging to deliver operational updates and account-related notifications.
Charity Organizations (Donor App): We may share donation data with recipient charity organizations only when strictly necessary for donation processing or fulfillment of loyalty/rewards programs.
Legal Obligations: We may disclose information if required to do so by law or in response to valid legal requests by public authorities.
Your personal information is stored securely. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. We only retain personal data for as long as your account is active or as necessary to provide you with our services and comply with financial auditing regulations.
You have the right to access, update, or delete your personal data.
Account Deletion: You can delete your account at any time directly from the profile or settings screen within the respective App.
Data Removal: Once your account is deleted, your personal information will be permanently removed from our active databases.
Subscription Reminder (Business Users): Deleting your account within the app does not automatically cancel an active subscription billed through Apple or Google. You must cancel the subscription via your device's App Store or Google Play settings to halt recurring charges.
We use push notifications to provide updates related to your account, transactions, and activities within the Apps. You can manage or entirely disable these notifications at any time through your mobile device’s system settings.
Crescent Change Business is intended strictly for businesses and their authorized representatives. We do not knowingly collect information from children under 13.
Crescent Change Donor is not intended for users under the age of 18. We do not knowingly collect personal data from minors.
If we discover that a child or minor has provided us with personal data in violation of these boundaries, we will take immediate steps to delete that data from our servers.
We may update this Privacy Policy from time to time to reflect functional or regulatory changes. The latest version will always be accessible directly within the Apps and via our store listings on the Google Play Store and Apple App Store.
If you have any questions or concerns regarding this unified Privacy Policy, your personal data, or your privacy rights, please contact us at:
Crescent Change
Email: info@crescentchange.com