CREDAI Visakhapatnam Chapter (“CREDAI Visakhapatnam”, “we”, “our”, or “us”) respects the privacy of users of the CREDAI Visakhapatnam mobile application (“App”).
This Privacy Policy explains how we collect, use, store, protect, and manage information provided by users when they register for or use the App.
The App is intended to facilitate interactions between CREDAI Visakhapatnam Chapter, its members, vendors, service providers, and other eligible users.
CREDAI Visakhapatnam Chapter is an association representing the common interests of apartment builders and other eligible real-estate businesses in Visakhapatnam District.
The App may be used by different categories of users, including CREDAI members, vendors/service providers, and other eligible users.
Users may be required to submit registration information before accessing certain features of the App.
For membership-related registration, the Association's bye-laws provide that an individual, firm, or company engaged in the business of construction of apartments, commercial complexes, or housing-related real-estate activities may be eligible for membership.
Membership applications may be reviewed and approved by the appropriate authority of CREDAI Visakhapatnam Chapter.
Depending on the type of account and features used, the App may collect information such as:
Full name
Mobile number
Email address
Password or authentication information
Company/organization name
Business details
Address
User role or account type
Where applicable, we may collect:
CREDAI membership information
CREDAI Member ID
Membership/application details
Membership status
Relevant organization or business information
Documents submitted for verification
The Association maintains a register of its members as part of its administrative functions under its bye-laws.
Users registering as vendors or service providers may provide:
Business name
Contact details
Service/product information
Business profile information
Supporting documents
Images or other information uploaded to the App
Where registration or other applicable fees are required, payment transactions may be processed through third-party payment service providers.
We may receive transaction-related information such as:
Payment status
Transaction/reference ID
Amount paid
Date and time of transaction
We do not intend to store users' complete debit card, credit card, banking passwords, or other sensitive payment credentials on our own systems when such information is processed by a third-party payment provider.
We may collect information that you voluntarily provide through forms, profiles, inquiries, requests, uploads, communications, or other features of the App.
We may use collected information to:
Create and manage user accounts.
Process registration requests.
Verify users and submitted information.
Review and approve membership or vendor applications.
Maintain membership and user records.
Provide App features and services.
Facilitate communication between users and CREDAI organizations.
Enable vendors/service providers to offer their products or services to CREDAI organizations.
Process and verify applicable payments.
Maintain records of transactions and registrations.
Communicate important account, membership, service, or administrative information.
Respond to user requests and support inquiries.
Maintain the security and proper functioning of the App.
Comply with applicable legal and regulatory requirements.
Registration or membership information submitted through the App may be reviewed by authorized personnel of CREDAI Visakhapatnam Chapter.
Applications may remain pending until the required information, documents, and applicable payments have been received and reviewed.
The Association's bye-laws provide that membership applications are scrutinized and admission decisions are made by the Executive Committee.
Certain account types or services may require payment of applicable fees.
Payments may be processed through authorized third-party payment service providers. Users may be redirected to or interact with the payment provider's secure payment interface.
Payment service providers may independently process payment information in accordance with their own privacy policies and terms.
CREDAI Visakhapatnam Chapter may retain transaction-related information necessary to confirm payment and maintain appropriate records.
We may share information with authorized persons or service providers where reasonably necessary to operate the App and provide requested services.
Information may be shared with:
Authorized CREDAI Visakhapatnam Chapter administrators.
Authorized personnel responsible for membership or application verification.
Payment service providers for processing applicable payments.
Technology or infrastructure service providers required to operate the App.
Government, regulatory, or law-enforcement authorities where required by applicable law.
Other parties where disclosure is necessary to protect the rights, safety, security, or legitimate interests of the Association, users, or the App.
We do not sell users' personal information for monetary consideration.
Where a user registers as a vendor or service provider, certain business and profile information may be made available to authorized CREDAI organizations or other users for the purpose of discovering and engaging with relevant products or services.
Users should avoid submitting unnecessary personal or sensitive information in publicly or broadly accessible profile fields.
We take reasonable technical and organizational measures to protect information handled through the App against unauthorized access, alteration, disclosure, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure. Users should also take appropriate steps to protect their account credentials and devices.
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including account administration, membership records, transaction records, dispute resolution, legal compliance, and legitimate administrative purposes.
The applicable retention period may vary depending on the type of information and the purpose for which it was collected.
Users may request deletion of their account or request information regarding the personal information associated with their account by contacting us using the details provided below.
Certain information may need to be retained where required for legitimate administrative, accounting, legal, regulatory, or dispute-resolution purposes.
The App may use third-party service providers for functions such as payment processing, hosting, authentication, analytics, notifications, or other technical services.
Such providers may process information according to their own terms and privacy policies.
Where applicable, links to relevant third-party privacy policies may be provided within the App or on our website.
The App is not specifically directed toward children.
We do not knowingly request or collect personal information from children where such collection is prohibited by applicable law.
If we become aware that personal information has been collected from a child in circumstances where it should not have been, we will take reasonable steps to address the situation.
Users are responsible for ensuring that the information they submit through the App is accurate and up to date.
Users should not submit information belonging to another person without appropriate authorization.
Users are also responsible for maintaining the confidentiality of their login credentials and for notifying us of suspected unauthorized access to their account.
We may update this Privacy Policy from time to time to reflect changes to the App, our practices, legal requirements, or other operational requirements.
When changes are made, the updated version will be made available through the App or our website.
The “Last Updated” date at the beginning of this Privacy Policy indicates when the policy was most recently revised.
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact:
CREDAI Visakhapatnam Chapter
Address: No. 1, 1st Floor, KSR Complex, Seethammadhara, Visakhapatnam – 530 013
Email: credaivsp@gmail.com
Phone: 9848854448
By registering for or using the App, users acknowledge that they have read and understood this Privacy Policy and that their information will be handled as described herein, subject to applicable law.