Effective Date: 22/01/2025
INTRODUCTION
As part of our commitment to transparency and protecting your privacy, we have created this Privacy Statement to explain our practices regarding the collection, use, and disclosure of certain information about you including personal information when you use our Platforms.
In this Privacy statement, the terms “Cre8tives,” “Our Platforms”, “Our App,” “Our website”, “We,” “Us,” or “Our” refer to the Cre8tives Mobile App and/or Website.
ABOUT US
Cre8tives is designed to be a vibrant marketplace where creativity meets opportunity. Users can easily post their portfolios, highlighting their skills and past projects, while employers can seamlessly search for and hire the perfect creative professional for their needs. Our platform bridges the gap between talent and demand, ensuring that every creative individual gets the chance to shine and contribute to exciting projects in film, television, music, arts, design and beyond.
IMPORTANT NOTE: The Cre8tives Apps is a creative Talents Market place, so most of the information you provide on this app will be displayed on the app in order to facilitate assessment by potential Employers/Talents for engagement which is the basic function of this App
GENERAL SUMMARY
We believe that reading this privacy notice will help you understand your privacy rights and choices. By accessing our services, you acknowledge and agree to the terms outlined in this Privacy statement. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at Cre8tivesapp@gmail.com.
When you visit us, or navigate our Services, we process only your information that will help us provide, improve, administer our Services and communicate with you, for security and fraud prevention, and to comply with the law. If we need to process your information for other purposes it would be with your consent.
COLLECTION OF INFORMATION
The information we collect and store about you may include:
· Profile data, such as your Name, email address, Town/City of residence, Display photo and phone number.
· Technical information, such as the type of mobile device and internet browser you use, your computer IP address, data about the pages you access, mobile device ID or unique identifier, statistics on page views, standard web log data,
· Marketing data, such as your feedback and complains.
· Usage data, such as the time spent on our application
· If you choose to provide us with access or permission we may also collect the following data:
o Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.
· Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s) or some of our services. If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.
HOW WE COLLECT YOUR DATA
We collect these information in various ways, including when you enter then while using our service, when you interact with our services or customer care staff, when you register, additionally, we may obtain your information from third parties that provide functions within the app, such as payment processors, Google, Facebook, and Authenticators.
USE OF INFORMATION WE COLLECT
We collect and process your personal information for a variety of reasons, depending on how you interact with our Services, these will include
· To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
· To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
· To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
· To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
· We may process your information when necessary to request feedback and to contact you about your use of our Services.
· We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
· Your information is used to process and deliver your specific orders and further enhance a personalize experience on our platform.
By using your information in these ways, we strive to continuously improve and provide the best of our services
INFORMATION DISCLOSURE
We understand how important your personal information is to you. That's why we take all reasonable steps to ensure that any third parties with whom we share your personal information are bound by confidentiality and privacy obligations to protect your data. Here are some circumstances under which we may share your personal information:
• Service Providers: We may share your personal information with our service providers who provide us with various services, such as User Account Registration, hosting, data analysis, payment processing, email delivery, customer service, Authentication services, OTP, and other similar services. These service providers have access to your personal information only to perform these tasks on our behalf and are contractually obligated to protect your information and use it only for the purpose for which it was provided.
• Legal Requirements: We may disclose your personal information if required to do so by law or if we believe in good faith that such action is necessary to comply with applicable laws, regulations, legal processes, or government requests.
• Protecting Our Rights: We may disclose your personal information if we believe it is necessary to protect our rights or property or the rights or property of our customers or others.
• Merger or Acquisition: In the event of a merger, acquisition, or any form of sale of some or all of our assets, we may transfer your personal information to the acquiring entity as part of the transaction.
Ultimately, we handle your information with utmost care and in accordance with our privacy policies and the law.
YOUR SOCIAL LOGINS
In places that our Service offer you the ability to register and log in using other third-party platform or your social media account details (like Google, Facebook etc), Where you choose to do this, we will receive certain profile information about you from your social media provider. We will only use the information we require for the purposes that are described in this privacy statement. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social providers. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
ACCESS TO YOUR ACCOUNT AND PROFILES
During the process of registration, we will verify either your phone number or email address or both for authentication, then you are allowed to fill in some basic information. The email and password you enter at this point becomes your sign in information required to log you into our platforms. Sharing these information with others is strictly prohibited because access to your account is restricted by these credentials.
RETENTION OF PERSONAL INFORMATION
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
WHAT ARE YOUR PRIVACY RIGHTS
Withdrawing your consent: If for a particular reason we are relying on your consent to process certain part of our services for you, you have the right to withdraw such consent. You can withdraw your consent at any time by contacting us on our Platforms. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Account Information: If you would at any time like to review or change the information in your account, you can: Log in to your account user page and update some of your information.
If you wish you can request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements within the allowable period.
CHANGES TO THIS PRIVACY STATEMENT
We understand the importance of keeping our privacy policies up-to-date in line with changing legal, regulatory, or operational requirements. Hence, we reserve the right to update this Privacy Statement periodically. Whenever such changes are made, we will post them on this page and notify you for your review. We may also send you Notification if you allow us
We value your trust in us and assure you that any updates we make will prioritize the security and integrity of your personal information.
REVIEWS
While Cre8tives provides a platform for users to share reviews and ratings, we do not have full control over the content that other users may write about you. Reviews are the responsibility of the individual users who post them. However, if you find a review to be inappropriate, offensive, or inaccurate, you can visit our support page to submit a complaint. We take such concerns seriously and will review the matter promptly, taking appropriate action when necessary to ensure fairness and compliance with our community standards.
THIRD-PARTY LINKS AND WEBSITES
The Cre8tives Platform may include links to third-party websites, services, or resources for your convenience. Please note that Cre8tives does not control or operate these external websites, and this Privacy Policy does not apply to them.
By following third-party links provided on our platform, you acknowledge the following:
1. Independent Privacy Policies: Third-party websites and services may have their own privacy policies and practices, which may differ from ours. We encourage you to review these policies before providing any personal information.
2. No Control over Third Parties: Cre8tives does not control, endorse, or assume responsibility for the privacy practices or content of these third-party websites or services.
3. No Liability: Cre8tives is not responsible, nor liable for any data collection, storage, or processing conducted by third-party websites or services you visit through links on our platform, hence you indemnify us from any harm whatsoever arising from such visits.
4. Your Responsibility: You assume full responsibility for your interactions with third-party websites and services.
If you choose to click and engage with any of these websites, we encourage you to exercise caution, discretion and to familiarize yourself with the privacy practices and the security of that websites.
CONTACTING US
If you have any general questions about your account or need customer service assistance, you can contact us via our contact or support page or you may email us at Cre8tivesapp@gmail.com. We will respond as quickly as possible
Please note that for your safety and ours, we may need to authenticate your identity before fulfilling your request