Last Updated: May 4, 2026
INTRODUCTION
Crave ("we," "our," or "us") is committed to protecting your
privacy. This Privacy Policy explains how we collect, use,
and safeguard your information when you use our mobile
application.
INFORMATION WE COLLECT
We collect the following types of information:
- Account Information: Name, email address, and password
when you create an account
- Location Data: Your device location to show nearby home
chefs and estimate delivery distances
- Order Information: Your delivery address, order history,
and food preferences
- Payment Information: Payment details processed securely
through Stripe. We do not store your full card number.
- Device Information: Device type, operating system, and
app usage data to improve performance
HOW WE USE YOUR INFORMATION
We use your information to:
- Process and deliver your orders
- Connect you with local home chefs
- Send order confirmation and delivery notifications
- Improve the app experience
- Respond to customer support requests
DATA SHARING
We do not sell your personal information. We may share
data with:
- Stripe for secure payment processing
- Delivery partners to fulfill your orders
- Service providers who help us operate the app
We do not share your data with advertisers or
third parties for marketing purposes.
LOCATION DATA
We request access to your location only to show nearby
chefs and estimate delivery distances. You can disable
location access in your device settings at any time.
DATA RETENTION
We retain your data for as long as your account is active.
You may request deletion of your account and data at any
time by contacting us.
CHILDREN'S PRIVACY
Crave is not intended for children under 13. We do not
knowingly collect data from children under 13.
YOUR RIGHTS
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
SECURITY
We use industry-standard encryption and security measures
to protect your personal information.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
We will notify you of any significant changes through
the app or via email.
CONTACT US
If you have any questions about this Privacy Policy,
please contact us at:
Email: support@crave.app