ADMISSION
How do I register for the course?
Visit our website Nurse Refresher to purchase the course. Once your registration is received, you will receive a welcome email within 24 hours with instructions for how to access the course modules.
How much does the P&A Nurse Refresher Program cost?
That depends on the option you select or the one that best meets your needs for a nurse refresher course. The full refresher course costs $ 1,375. Visit Nurse Refresher to review refresher course options.
Does the P&A Nurse Refresher Program offer financial aid or payment plans?
P&A does not offer financial aid or payment plans. If you are a Texas resident, you might qualify to have your course paid for by the Texas Workforce Commission. Visit the Texas Workforce Commission website for more information regarding their support and services.
DIDACTIC COMPONENT
What if I have questions about the content of the Relias modules?
Call or email the Nursing Education Director at (214) 395-0893 or victoria.cisse@cperryandassociates.com with any questions.
Do I have to take the end-of-module assessment for each module?
Yes. The end-of-module assessment is required to generate the certificate of completion for the module.
What grade do I need to pass the end-of-module assessment for each module?
The minimum score for successful completion is 80%. Each end-of-module assessment allows multiple attempts.
Do I have to have the Refresher Permit from the Texas Board of Nursing before I begin the Didactic component of the Nurse Refresher Program?
No. We recommend that you wait until you complete or are near to completing the Didactic Component of the Nurse Refresher Program before you apply for the Refresher Permit. The permit expires after 6 months.
PRE-CLINICAL REQUIREMENTS
What are the pre-clinical requirements?
Before you can begin the RN/LVN Refresher clinical experience, you will need to provide us with the following:
A copy of your Six-Month Temporary Permit. The application (LVN, RN, or APRN) is obtained through the Texas Nurse Portal. Allow at least 15 business days from the date submitted for the permit to be issued. Once issued, you can verify your permit in your Nurse Portal account and on the Texas Verification Portal.
Completion of a background check via Checkr (included); a request will be sent to the email provided during registration.
Proof of CPR (Healthcare Provider Basic CPR) certification (Find a Class)
Proof of up-to-date vaccinations and a copy of your TB Skin test (Immunization Verification Form).
Verification that you have completed the Didactic requirements for re-licensure in the state of Texas (certificate of completion from an accredited entity) or your signed Relias Transcript.
Completion of the agreement to complete the 80-hour clinical experience (Student Clinical Agreement); a request will be sent to the email provided during registration.
Proof of Professional Liability Insurance - Minimum Required Coverage: $1,000,000 per occurrence or per claim; $3,000,000 aggregate; Coverage must include clinical training activities.
Proof of personal medical/health insurance/coverage.
Confidentiality Statement - Student/Faculty Acknowledgement - Confidentiality Statement ; a request will be sent to the email provided during registration.
Risk and Release Acknowledgment - Risk and Release ; a request will be sent to the email provided during registration.
What if I can't find my vaccination records?
You may ask your healthcare provider to test your blood for titers.
Where do I get professional liability insurance?
We can't endorse or recommend any specific professional liability insurance; however, you can visit the American Nurses Association website or do an internet search for professional liability insurance for nurses to locate options.
What if I have stipulations or board orders that require me to take the refresher course?
The company that allows our nurse refresher students to complete the 80-hour clinical at their facilities does not accept individuals with stipulations or orders into their facilities as students. If you have stipulations or board orders resulting from a disciplinary action, we can't assist with locating a facility for the 80-hour clinical. If you have stipulations or board orders, we recommend that you take our didactic-only refresher course.
CLINICAL ROTATION
How do I find a clinical site?
Perry and Associates Healthcare Education cannot guarantee in-facility placement; however, we have some partnerships and affiliations that can assist you if you do not have any previous disciplinary actions or stipulations. You can also try reaching out to an employee in the “education” or “student” department at a local hospital. Non-hospital clinical sites must be pre-approved by our Director of Nursing Education.
Can I complete my clinical hours at my workplace?
The purpose of the required clinical hours is to provide an objective assessment of the participant’s current level of knowledge and safe practice. The preferred option is for clinical hours to be completed at an entirely different healthcare organization; this allows for the most objective review. In some cases, it may be permissible to complete the clinical hours at your regular place of employment, but they must be completed in a different department than the regular work department.
For example, a nurse is working as a CNA on a med/surg unit while working to reinstate their license. The NRP required clinical hours could not be completed in their “home” med/surg unit. It may be permissible for the clinical hours to be completed in another department (such as ED, PACU, POHA, etc.).
Can I be paid for my clinical hours?
No. Clinical hours must be unpaid, as another method of increasing the assessment’s objectivity and decreasing the risk of bias.
If the clinical site requires an orientation, will the orientation count towards my total clinical hours?
Yes, orientation time to the facility is part of clinical hours. Like all clinical hours, these must be non-paid hours.
Who can serve as my preceptor?
If you are an RN, your preceptor must be an RN. If you are an LPN/LVN, your preceptor may be either an LPN/LVN or an RN.
OTHER
How long do I have to complete the RN/LVN Nurse Refresher Program?
You have one year from the date of enrollment to complete the didactic component and clinical rotation. The clinical portion should be completed within eight weeks of the clinical start date. Extensions may be granted at the discretion of the Director of Nursing Education.
What is the refund policy?
Perry and Associates Healthcare Education, LLC recognizes that career aspirations or other life circumstances can change and may occasionally warrant a refund. All refunds must be processed in accordance with the procedures outlined in this policy. To qualify for a 100% refund, RN/LVN Refresher participants must request a refund within 48 hours of the original purchase date. No refunds will be considered after 48 hours of the original purchase date. RN/LVN Refresher participants must also initiate the refund before submitting their Information Form and the activation of their Relias account. No refunds will be considered after the Relias account has been activated, even if it is within 48 hours of the original purchase date. To request a refund, email admin@cperryandassociates.com. All refunds will be applied back to the original payment method.
What if I have additional questions that were not answered here?
Contact victoria.cisse@cperryandassociates.com or admin@cperryandassociates.com or (214) 708-8878 with additional questions.
How can I file a grievance or complaint?
Perry and Associates Healthcare Education, LLC values participant feedback and is committed to resolving concerns in a fair and equitable manner. If you have a concern about the course, clinical partners, platform access, or course materials, please email contact@cperryandassociates.com to discuss the issue and seek a resolution.
If the concern is not resolved informally, you may submit a formal grievance in writing to admin@cperryandassociates.com with:
Your name and contact information
A description of the issue
Steps you’ve taken to resolve it
Your desired outcome
Your formal grievance will be reviewed by the Business Operations Manager and the Director of Nursing Education, and you will receive a response within 15 business days. All grievances will be handled professionally and in a confidential manner. Participants will not face retaliation for submitting a grievance in good faith.