Last updated: December 2025
ACE by Genetics (“the App”) is developed and managed by Genetics Pharmaceuticals (Pvt) Ltd, Pakistan.
This Privacy Policy explains how we collect, use, disclose, and protect the information of users who access and use this App.
By using the App, you agree to the practices described in this Privacy Policy.
We collect the following information when you log in or use the App:
User ID
Basic profile information (e.g., name)
This information is required to authenticate users and provide personalized access to their assigned account.
We may collect non-sensitive usage information, including:
Screens accessed within the app
Interaction events (buttons clicked, navigation)
Session duration
App performance metrics
Device information (model, OS version)
This helps us improve app performance and user experience.
We may collect technical logs such as:
Crash reports
Error logs
App performance diagnostics
This is used only to identify and fix technical issues.
We use your information strictly for the following purposes:
To authenticate and manage user access
To provide personalized dashboards and features
To display performance metrics and incentive calculations
To support internal training modules (e.g., quizzes)
To maintain and improve app performance
To ensure system security and prevent unauthorized access
We do not sell, share, or disclose your personal information to outside parties for marketing purposes.
We use your information strictly for the following purposes:
To authenticate and manage user access
To provide personalized dashboards and features
To display performance metrics and incentive calculations
To support internal training modules (e.g., quizzes)
To maintain and improve app performance
To ensure system security and prevent unauthorized access
We do not sell, share, or disclose your personal information to outside parties for marketing purposes.
We implement strong technical and organizational measures to protect your data from:
Unauthorized access
Loss
Misuse
Modification
All communication between the App and server is encrypted using industry-standard HTTPS/TLS.
Your information is retained only for as long as required to:
Provide the services
Meet internal reporting needs
Comply with legal or regulatory requirements
If your employment or account access ends, your data may be archived or deleted according to company policy.
You may request the following through your line manager or company’s IT department:
Access to your stored information
Correction of inaccurate data
Removal or deactivation of your user account (subject to internal policy)
ACE by Genetics is intended only for authorized employees and team members.
It is not designed for children under 17, and we do not knowingly collect information from children.
We may update this Privacy Policy periodically.
Any updates will be posted on this page with a new “Last updated” date.
Continued use of the App after updates constitutes acceptance of the revised policy.
For questions about this Privacy Policy or your data, you may contact:
Genetics Pharmaceuticals (Pvt) Ltd
Email: info@genetics-pharmaceuticals.com