Last updated: 9 July 2026

CoverMATE ("we", "us") helps fitness businesses manage shift cover requests. This policy explains what information we collect, how we use it, and your choices. By using the CoverMATE app you agree to this policy.

Information we collect
•Account details you provide: your name, email address, mobile number, role, and the company you belong to.
•Content you create: cover requests, class and studio details, schedules, and notes.
•Device information used only to deliver push notifications (a push token), if you enable them.

How we use your information
•To create your account and let you sign in securely.
•To operate core features: posting, accepting, assigning, and managing cover requests.
•To send you notifications about shifts (for example, a new shift or a claimed shift), where enabled.
•To keep the service secure and to fix problems.

Sharing
Your cover requests and profile are visible to members of your own company only. We do not sell your personal information. We use trusted service providers (such as cloud hosting and push-notification delivery) solely to operate the app.

Data retention
We keep your information for as long as your account is active. You can ask us to delete your account and associated personal data at any time using the contact below.

Your rights
You may access, correct, or delete your personal information. To make a request, contact us at the email below and we will respond within a reasonable timeframe.

Children
CoverMATE is intended for use by staff of fitness businesses and is not directed to children under 16.

Changes to this policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date above.

Contact us
If you have questions about this policy or your data, email us at covermate.app@outlook.com.