Couriering Delivery – Booking & Tracking App
Effective Date: March 18, 2026
Couriering Delivery LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how our mobile application, Couriering Delivery – Booking & Tracking App, collects, uses, stores, and protects information when you use our services.
By using this application, you agree to the terms described in this Privacy Policy.
We may collect the following information that you voluntarily provide through the app:
Full name
Phone number
Email address, if provided
Pickup address
Delivery address
Parcel or shipment details
Notes or delivery instructions submitted by the user
Booking request details
Selected delivery service type
Delivery preferences
Request history inside the app
We may also collect limited technical data necessary for app performance and security, such as:
Device type
Operating system version
App version
Crash or error diagnostics
Basic usage analytics, where applicable
We use the collected information only for legitimate business and service purposes, including:
To receive and manage booking requests
To process courier and delivery service inquiries
To communicate with users regarding service requests
To improve app functionality and customer experience
To maintain operational records
To provide customer support
To prevent misuse, fraud, or unauthorized activity
To comply with legal obligations where required
We do not use your personal data for unlawful profiling or deceptive practices.
Couriering Delivery LLC does not sell, rent, or trade your personal information to third parties for marketing purposes.
Your information is used strictly for service operation, communication, support, and lawful business administration.
We may share information only in limited circumstances, such as:
With service staff or logistics personnel who need the information to process your booking
With technical service providers helping us maintain the app or hosting systems
If required by law, regulation, legal process, or lawful government request
To protect our legal rights, prevent fraud, investigate misuse, or ensure user safety
Any such sharing is limited to what is reasonably necessary.
We take reasonable administrative, technical, and organizational measures to protect your information against:
Unauthorized access
Unlawful disclosure
Misuse
Alteration
Loss or destruction
However, no mobile application, internet transmission, or digital storage system can be guaranteed to be 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.
We retain user information only for as long as necessary to:
Provide requested services
Maintain customer support records
Resolve disputes
Enforce agreements
Meet legal or operational requirements
When data is no longer required, we take reasonable steps to delete or securely manage it.
Users are responsible for ensuring that the information they submit is:
Accurate
Current
Complete
Lawfully provided
Providing false, misleading, or unauthorized information may affect service availability and may violate applicable laws or service terms.
This app is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that personal data from a child has been collected without appropriate consent, we will take reasonable steps to delete it.
Our app may use limited third-party tools or services for operational purposes such as:
Hosting
Crash reporting
Analytics
Performance monitoring
These third-party providers may process limited technical information only as necessary to support app operations and subject to their own privacy and security obligations.
We are not responsible for the privacy practices of third-party services outside our direct control.
The app will request only those permissions that are necessary for its core functionality and user experience.
We do not request unnecessary or unrelated permissions.
If future app features require additional access, such as location or notifications, such permissions will be requested transparently and only when needed.
If location-related features are added in the future for pickup, delivery support, or service accuracy:
Location access will be requested clearly
It will be used only for service-related purposes
Users will be informed before such access is collected or used
We do not collect background location unless clearly disclosed and required for a legitimate app function.
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
Request access to your data
Request correction of inaccurate information
Request deletion of your information, where applicable
Contact us regarding privacy concerns
To exercise any privacy-related request, users may contact us using the contact information provided in the app.
If you access the app from outside the United States, you understand that your information may be processed and stored in locations where our systems or service providers operate, subject to applicable laws and reasonable safeguards.
We may update this Privacy Policy from time to time to reflect:
Changes in our services
Security improvements
Legal or regulatory requirements
Operational updates
When material changes are made, the updated policy will be reflected with a revised effective date inside the app or associated service channels.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact:
Couriering Delivery LLC
Email: support@courieringdelivery.com