Privacy Policy

Last updated: March 5, 2026

1. Introduction This Privacy Policy describes how Collaboreto ("we", "us", or "our") collects, uses, and protects information gathered through the CoStore Seller mobile application ("the App"). By using the App, you agree to the practices described in this policy.

2. Information We Collect

Information you provide:

• Name, email address, and password when creating an account

• Business details including store name, address, and GST information

• Bank account details for payout processing

• Product information, pricing, images, and inventory data

• Store settings and preferences

Information collected automatically:

• Device type, operating system, and app version

• App usage patterns, screen views, and feature interactions

• Crash reports and error logs

• Session duration and frequency of use

3. How We Use Your Information We use the information we collect to:

• Create and manage your seller account and store

• Process and display orders placed by your customers

• Calculate and process payouts

• Send important account and order notifications

• Improve app performance and fix bugs

• Understand how sellers use the app to build better features

• Comply with legal obligations

4. Analytics We use Mixpanel and Firebase Analytics to understand how sellers interact with the app. This includes tracking feature usage, navigation patterns, and key actions such as product creation and order management. These services receive a anonymised user identifier and usage data. No sensitive personal or financial information is shared with analytics providers.

5. Crash Reporting We use Firebase Crashlytics to automatically collect crash and error reports. These reports help us identify and fix stability issues quickly. Reports may include device model, OS version, app version, and the state of the app at the time of the crash. They do not include personally identifiable information.

6. Data Storage and Security Your store data is stored securely using Supabase, a managed cloud database platform. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

7. Third-Party Services The App integrates the following third-party services, each with their own privacy practices:

• Supabase — database and authentication infrastructure

• Google — sign-in authentication via OAuth

• Firebase — analytics and crash reporting (Google LLC)

• Mixpanel — product analytics

• Razorpay — payment processing

We encourage you to review the privacy policies of these services.

8. Data Sharing We do not sell, rent, or trade your personal information to third parties. We may share data with service providers only to the extent necessary to operate the platform. We may disclose information if required by law or to protect the rights and safety of our users.

9. Data Retention We retain your account and store data for as long as your account remains active. If you choose to delete your account, we will remove your personal data within 30 days, except where retention is required by law.

10. Your Rights You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your account and associated data

• Withdraw consent for analytics tracking at any time

To exercise any of these rights, please contact us using the details below.

11. Children's Privacy The CoStore Seller app is intended solely for business owners and adult users. We do not knowingly collect personal information from anyone under the age of 18.

12. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through the app or via email. Continued use of the app after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

rohan@collaboreto.com