Welcome to the Smart Switch: Transfer My Data support center!
Here you’ll find everything you need to know about setting up, using, and troubleshooting the app. Our goal is to make your data transfer experience smooth, fast, and stress-free.
🔹 Getting Started
Download & Install
Install Smart Switch: Transfer My Data on both your old and new devices.
Connect Devices
Open the app on both phones.
Choose Send Data on your old phone and Receive Data on your new phone.
Choose Transfer Method
QR Code Transfer → Generate a QR code on one phone and scan it with the other for instant connection.
Wireless Transfer → Connect both phones over the same Wi-Fi network.
Select What to Transfer
Pick photos, videos, apps, music, contacts, or documents.
Start Transfer
Tap Start and let the app securely move your data at high speed.
🔹 Key Features
⚡ High-Speed Sharing – Move data in seconds.
📲 Phone Clone – Copy your entire phone’s data to a new one.
🔒 Secure Transfer – Your files remain safe and private.
📡 Wireless & Cable-Free – No need for USB or OTG cables.
📊 Storage Insights – View and manage storage history.
📷 QR Code Sharing – Just scan and transfer instantly.
🔹 Common Issues & Fixes
Transfer Stuck or Slow
Make sure both devices are connected to the same Wi-Fi.
Close background apps for better performance.
QR Code Not Scanning
Increase screen brightness.
Clean the camera lens and ensure the QR code is fully visible.
Files Missing After Transfer
Re-check transfer selection before starting.
Restart both devices and try again.
❓ Frequently Asked Questions (FAQs)
Q1: Do I need the internet to transfer data?
No. Transfers work offline over a direct connection or via QR code. Just ensure both devices are on the same Wi-Fi network.
Q2: Can I transfer all apps with this app?
Yes, you can transfer installed apps, along with their files and data. Some app-specific settings may need to be re-logged in for security reasons.
Q3: Will my data remain safe?
Absolutely. All transfers are encrypted and happen directly between devices – no third-party servers involved.
Q4: Can I transfer data between Android and iOS devices?
Currently, full transfer works best between Android-to-Android. Limited file sharing may work between platforms depending on device compatibility.
Q5: Do I need a cable or external device?
No. Smart Switch is 100% wireless. Just scan QR or connect via Wi-Fi.
Q6: How long does it take to transfer data?
It depends on file size and Wi-Fi speed. Small files move in seconds, while larger backups may take a few minutes.
Q7: Can I back up my files using this app?
Yes. You can transfer your files to another phone as a backup solution.
Q8: Does this app delete files from my old phone?
No. Your data stays safe on your old phone – only a copy is transferred.
📩 Need More Help?
If you’re facing issues not covered here:
Open the app → Go to Help & Support
Or contact us at [corebitsolutionfeedbackack1@gmail.com]
We’re always here to make your switch smooth and simple!