Privacy Policy for CookUp SKN

Last Updated: 12 November 2024

Welcome to CookUp SKN! Your privacy is important to us. This Privacy Policy describes how CookUp SKN ("we," "our," or "us") collects, uses, and discloses information about you when you use our food ordering mobile app available on Android and iOS (the "App").

1. Information We Collect

1.1. Personal Information When you create an account or place an order on CookUp SKN, we may collect personal information, such as:

• Full name

• Contact details (phone number and email address)

• Delivery address

• Payment information (processed securely via third-party payment processors)

1.2. Usage Information We may collect information about your interaction with the App, including:

• Order history

• App usage data (such as screen views, button clicks)

• Device information (such as device type, operating system, unique device identifiers)

• Location data (only when necessary for delivery or services, with your consent)

2. How We Use Your Information

We may use the information we collect to:

• Provide and improve our services, including processing orders and managing your account

• Communicate with you about your orders, updates, and promotions (with your consent)

• Personalize your experience in the App

• Monitor and analyze trends, usage, and activities in connection with our App

• Comply with legal obligations and enforce our terms

3. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who provide services such as payment processing, delivery, and analytics.

• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.

• Legal Requirements: To comply with legal obligations, protect our rights, or respond to lawful requests.

4. Data Security

We take appropriate technical and organizational measures to secure your information and protect it from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices

• Account Information: You may update your account information at any time within the App settings.

• Location Data: You may control or disable location tracking via your device settings.

• Notifications: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

6. Data Retention

We retain your information for as long as necessary to provide the service and fulfill the purposes described in this Privacy Policy. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Children’s Privacy

CookUp SKN is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Email: mahees.kn@gmail.com