Return and Refund policy

Welcome to UsedBooksFactory. Thank you for shopping with us.

If you have any concerns over your purchase, we're here to help.

Returns

We allow 24 hours (1 calendar day) to report an item for return from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify immediately on the status of your refund. If your return is approved, we will initiate a refund to your original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. In case of Cash on Delivery orders, our team would reach you for mode of refund.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

In case of unfortunate mistakes on our side (wrong book/ damaged book), we would refund the return shipping cost as well.