Last Updated: September 17, 2025
This Privacy Policy explains how Contact Backup (“we,” “our,” or “us”) collects, uses, stores, and protects information when you use our mobile application and related services (“App”).
By using the App, you agree to the practices described in this Privacy Policy.
1. Information We Access
To provide contact backup, restore, export, and management features, the App may request access to the following information:
Contacts
When you grant permission, we may access contact information stored on your device, including:
Names
Phone numbers
Email addresses
Addresses
Company and job information
Contact notes
Contact photos
Other information contained within your contact records
We access this information only to provide features such as backup, restore, export, duplicate detection, and contact management.
Device Information
Depending on the features you use, we may collect limited technical information such as:
Device type
Operating system version
App version
Device identifiers
Crash and diagnostic information
App performance information
This information may be used to maintain, secure, and improve the App.
2. How We Use Your Information
We may use information accessed through the App to:
Create backups of your contacts.
Restore contacts to your device.
Detect and manage duplicate contacts.
Identify incomplete or duplicate contact records.
Create VCF, CSV, or XLS backup files.
Allow you to export or share your backup files.
Store backups when you enable cloud backup features.
Provide automatic backup functionality when enabled.
Provide customer support.
Detect and resolve technical issues.
Improve the performance, reliability, and security of the App.
Process and manage subscriptions and purchases.
We do not use your contacts to create personal profiles or sell your contact information to third parties.
3. Contact Data and Backup Storage
The App requires access to your contacts to provide its core functionality.
When you create a backup, your contact information may be processed to create the requested backup file.
If you use cloud backup features, your backup data may be securely transmitted to and stored on our servers or supported third-party storage services, depending on the feature you choose.
You remain in control of your contacts and backups. You may delete backups or stop using cloud backup features at any time, subject to the applicable service functionality.
4. Backup Files
The App may create backup files in formats such as:
VCF
CSV
XLS
You may choose to share or export these files using services available on your device, such as email, messaging applications, AirDrop, Google Drive, Dropbox, or other supported services.
Once you share a backup file with another service or person, that service's privacy policy and terms will apply.
We recommend that you only share backup files with people and services you trust because backup files may contain sensitive contact information.
5. Third-Party Services
The App may integrate with third-party services to provide certain functionality, including cloud storage, analytics, payment processing, crash reporting, and advertising.
Depending on the features enabled in the App, these services may process limited information according to their own privacy policies.
Examples may include:
Google Drive
Dropbox
Apple App Store and related Apple services
Analytics and crash-reporting providers
Advertising providers, where applicable
We encourage you to review the privacy policies of third-party services before using their features.
6. Subscriptions and Purchases
The App may offer optional auto-renewable subscriptions that provide access to premium features such as cloud storage and automatic backups.
Payments and subscription management are handled through Apple's App Store.
We do not receive or store your complete payment card or banking information.
Your purchases and subscriptions are subject to Apple's applicable terms and policies.
7. Advertising and Analytics
We may use analytics and advertising technologies to understand how users interact with the App, improve our services, measure advertising performance, and provide relevant advertising where applicable.
Depending on your device settings and the features enabled in the App, certain identifiers or usage information may be processed for analytics or advertising purposes.
Where required by applicable law or Apple's policies, we will request the appropriate permission before using information for tracking purposes.
You can manage certain privacy and tracking permissions through your device settings.
8. Data Security
We take reasonable technical and organizational measures to protect information processed through the App.
Where supported, data transmitted between the App and our services may be protected using encryption and secure communication protocols.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
9. Data Retention
We retain information only for as long as reasonably necessary to provide the requested services, maintain your backups, comply with legal obligations, resolve disputes, and enforce our agreements.
If you delete your cloud backups or stop using a service, certain information may remain temporarily in backup systems or logs before being permanently deleted in accordance with our retention practices.
Contact information stored locally on your device remains under your control and can be removed by you through your device's Contacts application.
10. Children's Privacy
The App is not specifically directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 without appropriate authorization.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
11. Your Privacy Choices
Depending on the features you use, you may have the ability to:
Grant or revoke Contacts permission.
Enable or disable automatic backups.
Create or delete backups.
Export your contact data.
Delete cloud backups.
Manage subscription settings.
Manage tracking permissions through your device settings.
Stop using the App and uninstall it from your device.
Revoking Contacts permission may prevent certain App features from working.
12. International Data Transfers
If you use cloud backup or other online services, your information may be processed or stored on servers located in countries other than your own.
Where required, we take reasonable measures to ensure that such processing is carried out in accordance with applicable privacy laws.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the App, our services, legal requirements, or our privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us: Here