How Do I Contact Japan Airlines Customer Service?


Japan Airlines has a wide range of customer service along with the best deals and discounts on their flight bookings; if you want to contact Japan airlines customer service for your queries regarding the reservations, refund, and cancellation, then keep reading. This post will explain to you the different ways to contact Japan Airlines in a hassle-free way.

How to Contact Japan Airlines Customer Service?

There are a number of ways to contact Japan Airlines. You can call on Japan Airlines phone number or email Japan Airlines customer representative or contact them through live chat and more. The detailed information about each way to contact Japan Airlines customer service is given below.

Contact Japan Airlines Customer Service via Phone Call

To speak to someone at Japan Airlines on a phone call, you can follow the given steps:

  1. With the help of your mobile or laptop, launch the official Japan airlines website using a reliable web browser.

  2. Go to the 'for inquiries' tab from the top right screen of the official home page.

  3. You will be redirected to the 'contact us page so click on the contact option from the top panel.

  4. Click on the 'JAL reservation and information' option then the official calling numbers of the executives will appear down below.

  5. Dial the Japan Airlines phone number 1-802-214-2958 (Toll-free) or 1-800-102-4135 and choose appropriate IVR options as per your concern.

  6. You need to press 1 for information about your reservation like baggage, lost/found, award tickets, etc., regarding your booking.

  7. Press 2 for domestic reservation and information.

  8. You can press 3 for information regarding JAL mileage bank.

  9. Passengers can press the relevant key that can directly connect them to the Japan airlines customer service so you can explain your query to get the solution.

Contact Japan Airlines Customer Service via Social Media:

Passengers can drop a direct message explaining their query and send it to japan airlines' official social media accounts. To contact Japan airlines via social networking platforms, you need to get the direct links of these popular social media handles from the official japan airlines webpage. The Japan airlines customer service executives are available on Facebook, Twitter, Youtube, and Instagram. Once you leave a message or comment on these accounts, the concerned team from japan airlines will revert soon.

Contact Japan Airlines Customer Service via Live Chat:

To get instant support from the Japan airlines customer service team, you can use the live chat feature. The Japan airlines customer executives are available seven days a week and all hours of the day. You can get a quick reply for all your queries related to the booking, cancelation, and refunds with Japan airlines. The Japan airlines customer support executives are very well informed and reply immediately with the exact answers.

Besides contacting JAL through Japan airlines phone number, you can use the live chat option to contact Japan Airlines customer service directly. other methods will take some time to respond but you will get the solution as soon as your query reaches to them.

Contact Japan Airlines Customer Service via Email:

Passengers have an option to contact Japan airlines via email if the options as mentioned above are not working out. You need to get the official mailing address and compose an email, then send it to the japan airlines customer service team. One of the executives from JAL will review your query and reply in no time with the best possible solution available to them.

Although the Japan airlines customer care executives actively respond on all modes of contact, the best method to speak with Japan airlines live person is the Japan airlines phone number 1-802-214-2958. The customer representatives are available at specific timing that you can check from the official website of japan airlines before dialling the Japan airlines phone number. Moreover, you are free to choose your preferred method to contact Japan airlines customer service from the call, email, live chat, or social media platforms.