Xfinity is a US telecommunications company which offers internet, cable television, and phone services.
Phone Number: 1-800-934-6489/ +1 (888)-715-9141
Xfinity is a US telecommunications company which offers internet, cable television, and phone services. As a customer you can seek assistance with their service or bill through various methods.
Customer service:
You can contact Xfinity’s customer support representatives by calling their toll-free 1-800-934-6489. You can also chat online with professionals ( representative) by visiting the Xfinity website and using a mobile app , and can visit a customer support forum for questions and answers.
Bill Pay:
Xfinity bill pay offers several options for payment which include online payment via credit card or bank account, monthly automatic payments, mail-able cheque or money orders, and retail locations. It also offers automated payments for you and retail locations for your convenience. It also provides retail locations for convenient bill payments.
Xfinity provides you 24/7 support for any kind of troubleshooting. If you are experiencing issues in your billing or payment and any internet related issues you can get details regarding it. Their agents are highly skilled and experts, they always help you to get rid of the problem. They also provide you several methods for contact via which you can quickly contact their customer support 24/7 according to your availability.
While contacting Xfinity customer support you can make your process very simple and easy just by gathering a few things with yourself and can get the solution within a minute.
Ensure that your Xfinity account number is with you at that time.
Make sure the linked phone number with your account is with you at the time of contact.
You will need a consent from the real account holder in order to make any modifications to your Xfinity package.
You can quickly speak with a live Xfinity agent, by calling at 1-800-934-6489. Listen to all the voice instructions and enter requested data, such as account number or phone number. If you’re an Xfinity subscriber, you can skip audio prompts and select Representative or Agent to connect with a live agent. Alternatively, you can also use the Xfinity website or mobile app’s chat feature to communicate with a live agent.
You can reach Xfinity technical support, by several methods:
Via Call
You can call 1-800-934-6489 to reach an Xfinity customer and then you have to follow the instructions to reach its technical support representative.
Via Xfinity App
You can schedule a call back from Xfinity technical support via it’s app and get the solution for all your issues related to Xfinity services like internet, phone or TV.
Via its Website
Xfinity offers you a chat option on its website, where you can chat with its support representative online by visiting its website and choosing the chat option. You can chat according to your preferred timing because this option is available for 24/7.
Visit Store
You can also speak with its representative about your troubles by visiting its store nearest to you.
Xfinity offers you several ways by which you can pay your bill easily:
You can pay your bill by visiting your Xfinity account and then by selecting option Pay Now, you can also pay via credit or debit card and set an automatic payment method by using your bank details.
You can pay Xfinity bills easily by using its app where you have to open the app first then choose the billing then make a payment, which is very simple and time consuming.
By calling at 1-800-934-6489 and following the instructions to make a payment you can pay your bill.
There will be an address at the Xfinity billing statement where you can mail a cheque or money order. Don’t forget to mention your account number on the cheque or money order.
You can also pay its bill by visiting the nearest Xfinity store and using any of them cash, cheque, credit card or debit card.
Xfinity provides various resources for customers with quick help guides. By using the Xfinity My Account app you can get solutions for arising issues of your internet, TV, and phone services, and can arrange call backs from technical support agents. The Xfinity website also offers various help areas like a chatbot called Xfinity Assistant and community-forums for customer inquiries. The Xfinity YouTube channel offers numerous how-to and troubleshooting videos for internet, TV, and phone services. You can go through these for getting solutions for your queries. If you don’t find these resources enough, then you can contact Xfinity customer support for assistance.
If you are experiencing issues with your Xfinity internet connection then you can take these steps to fix it:
You can check that there is any outage in your area by using the Xfinity app or website, if it is then obviously you will not be required to troubleshoot further.
Sometimes, you can fix it just by restarting your modem and router. You can unplug the modem or router’s power cord from the back and then wait a while and plug it back.
Ensure that your internet connection is active and your device is connected to your Wi-Fi network. To narrow down the problem, you can try to connect to a different computer or visit a different website.
Make sure your connections and wires are safe and undamaged. Verify the Ethernet cable which you are using to connect your modem or router to your computer or other device and can replace it if it has been damaged.
Disable any firewall or antivirus programmes that might be preventing you from accessing the internet.
You can try by resetting your modem and router to the factory defaults if none of the methods above work. You can do this by using a paper clip or other similar object to press the reset button on the back of your modem or router.
You can find a list of Xfinity-approved third-party devices on the Xfinity website. You can find this list by following ways:
Visit the Xfinity website www.xfinity.com , then tap on Shop available in the top of navigation menu.
Tap the option View all compatible devices, by scrolling down the section of Equipment & Devices.
You can filter the results on the Compatible Devices page by device type like as modems, routers, or gateways, or you can look for a particular model or brand.
The list will include all third-party products that have been approved by Xfinity and are compatible with your Xfinity Internet service.
The customer service number for Comcast Business is (800) 391-3000/ +1 (888)-715-9141 .