There could be several causes which makes it difficult to contact Peacock Support , some of them are:
As Peacock has not as many channels for support as other companies have, it makes it hard to get connected with representatives. Peacock offers a help centre, phone support, Contact form and social media support.
If you are unable to access the Peacock service or use the contact form due to technological difficulties, it could be challenging to contact customer support.
Similar to many other businesses, Peacock could get a lot of client enquiries, especially during periods of heavy usage. This can be challenging to get connected to customers timely.
If you are experiencing issues and want to contact Peacock TV Support then you can contact by following ways:
Via Contact form
By visiting the Peacock TV website you can send your queries via Contact form. You have to visit the Help section on its website and scroll the page down to bottom and tap Contact Us option. Then submit form after filling the details, Peacock TV will response you via email.
Via Live Chat
You have to visit the Help section on its website and scroll the page down to bottom and tap Contact Us option. You will be taken to a page where you can select to speak with a customer service agent. A chat option is always available 24/7.
Via Social Media
You can send messages to Peacock TV’s support by reaching their social media handles like Facebook, Twitter, & Instagram.
Via phone
You can call at (212) 664-7864 any days of week from 8 am to midnight ET.
Via Email
For your queries and issues you can send an email at support@peacocktv.com. You will get response from Peacock TV’s support for your email.
If you are experiencing issues with Peacock Subscription and want to contact Peacock Subscription support then you can contact by following ways:
You have to visit the Help section on its website and scroll the page down to bottom then tap Contact Us option.
Select the method of contact according to your preference like live chat, phone, or email.
Then you will require to provide your account details such as email address or subscription ID , describe your issue with your subscription.
Peacock TV’s support team will help in resolving your subscription issue.
Peacock: Peacock is an NBCUniversal-owned streaming platform which provides a variety of TV series, motion pictures, and original content. It also provide you shows from other networks like Bravo, Syfy, and USA.
Peacock Premium: A subscription version of the Peacock called Peacock Premium you can access to more features and additional content by it You will find all the material of free Peacock with other exclusive original programmes like Brave New World and The Capture. You will be able to see the content without ads with it.
To get support from Peacock Premium you can contact by following ways:
You can visit Peacock TV website https://www.peacocktv.com/help where you can get FAQS and troubleshooting tips related to your issues.
By visiting the Peacock TV website https://www.peacocktv.com/contact-us you can ask your queries via Contact form and can find out the answer by filling it.
You can send messages to Peacock TV’s support by reaching their social media handles like Facebook, Twitter, & Instagram.
You can call at (212) 664-7864 for support over phone any days of week from 8 am to midnight ET.
You can access Peacock Premium at no extra cost for the 6 months or 12 months offer, You must be qualified for the promotion and register with the right provider.
6-Month Offer: A limited number of Xfinity X1 and Flex subscribers are qualified for a complimentary 6-month membership to Peacock Premium. You have to log into your Xfinity account and activate your Peacock Premium membership as instructed to take advantage of this promotion.
12-Month Offer: A limited number of Cox Contour subscribers are qualified for a complimentary 12-month Peacock Premium subscription. You have to log into your Cox account and activate your Peacock Premium membership as instructed to take advantage of this promotion.
If you already have a Peacock Premium subscription, you might be eligible for a free upgrade. In these following situations, you could be able to receive Peacock Premium for free:
Promotional Deals: Peacock occasionally offers promotion deals that allows you for free access to Peacock Premium. These promotions are typically for new customers, though they might also be accessible for existing subscribers who meet specific requirements.
Partner Offers: You can be qualified for a free Peacock Premium subscription if you are a client of a partner business. For example, as a part of their service plans, some Xfinity and Cox customers are eligible for Peacock Premium memberships.
Referral Programmes: Peacock might time to time provide referral programmes by referring which to your friends and family you can earn free Peacock Subscription.
Yes, you can upgrade to Peacock Premium Plus while you still have access to Peacock Premium at no extra cost.
You can upgrade to Peacock Premium Plus, by following these steps:
First you have to log in to your Peacock account on its website or mobile app.
Then tap on your profile icon which will be the at top right corner of your screen.
Tap the Account from the drop-down menu.
There will be Upgrade button next to Peacock Premium Plus, Tap on it.
Then follow all the instructions to complete the process of upgradation.
If you want to cancel your subscription of Peacock then you can follow these steps:
First you have to log in to your Peacock account on its website or mobile app.
Then tap on your profile icon which will be the at top right corner of your screen.
Then have to tap the Account from the drop-down menu.
There will be Cancel Subscription option, tap it.
Then follow the instructions to complete the process of cancellation.
You can cancel your Peacock Premium subscription by following these steps:
Firstly you have to visit the Peacock website and then sign in to your account.
On the corner of the screen in the upper right hand your profile will be visible, tap on it.
From the drop-down menu you can choose the Account option.
Visit the Subscription section and select Cancel Subscription.
Then you have to follow all the instructions for the confirmation of your cancellation.
You have to cancel your membership through the website or app of the third-party from where you have originally signed up for Peacock Premium, such as Amazon or Roku.
If you have subscription of Peacock Premium and want to cancel it on an iOS device, then you can follow these steps:
On your iOS device, you have to open the Settings app.
Then tap on your name at the very top of the screen.
Click Subscriptions by scrolling down.
Search and tap on your Peacock Premium membership.
Select Cancel Subscription from the menu at the bottom of the screen.
Then follow all the instructions for the confirmation of your cancellation.
You will be able to access your Peacock Premium till the expiry of subscription after the current billing period.
If you have subscribed to Peacock Premium by the Google Play Store on your Android device, then by following these steps you can cancel your subscription:
Firstly, on your Android you have to open Google play store.
Then have to click on the Menu icon of three line which will be in the left top corner of your screen.
Then choose the Subscription option from the menu.
Then look for Peacock Premium Subscription then click on it.
Then click on the Cancel Subscription option and follow all the on screen instructions for the confirmation of your cancellation.
You will be able to access your Peacock Premium till the expiry of subscription after the current billing period.
By following these steps you can cancel Peacock premium online easily:
First you have to log in to your Peacock account on its website or mobile app.
Then tap on your profile icon which will be the at top right corner of your screen.
Then have to tap the Account from the drop-down menu.
After that tap on the Cancel Subscription option from the under of subscription section.
Then follow all the instructions for the confirmation of your cancellation.
You can modify, downgrade, or upgrade your Peacock subscription plan by following these steps:
First you have to log in to your Peacock account on its website or mobile app.
Then tap on your profile icon which will be the at top right corner of your screen.
Then have to tap the Account from the drop-down menu.
After that tap on the Change Plan option from under of subscription section.
Then choose the plan according to your preference either Premium or Free.
Then follow all the instructions for the confirmation of your cancellation.
You will be charged the current Peacock Premium monthly or yearly subscription rate, depending on the plan you select, if you upgrade from the Free to Premium plan.
At the conclusion of your billing period, if you want to switch from the Premium to the Free plan, your account will revert to the Peacock free, ad-supported version.