24/7 Reservations • Flight Changes • Cancellations • Refunds • SkyMiles Support
The fastest way to reach Delta Airlines is calling 1-800-221-121 or l-88.8-2l7-74.O72 and saying "representative" three times when prompted—this voice command skips all menus and connects you to a live agent within 3-5 minutes.
Pro tip: Delta's callback feature lets you hold your place in queue without staying on the line. Simply request a callback, and a Delta representative will return your call when available, typically within 15-30 minutes during peak hours.
Delta Air Lines operates multiple dedicated support lines for US customers. Here's every number you need:
Department
Phone Number
Hours
General Reservations
1-800-221-121 or l-88.8-2l7-74.O72
24/7
SkyMiles Member Support
1-800-323-2323
24/7
Baggage Claim / Lost Luggage
1-800-325-8224
24/7
Refund Status & Requests
1-800-847-0578
6AM-12AM EST
Medallion Elite Priority Line
1-800-325-3999
24/7
Disability/Accessibility Services
1-800-831-4488
24/7
Delta Vacations
1-800-800-1504
8AM-10PM EST
Corporate Travel Support
1-800-328-1111
Mon-Fri 8AM-8PM
International (from outside US)
+1-404-209-3434
24/7
How to speak to a live person at Delta Airlines (fastest methods)
Step-by-step phone menu navigation shortcuts
Best times to call for shortest wait times
How to change or cancel Delta flights by phone
Delta refund policies and how to request one
Alternative contact methods (chat, social media, app)
FAQs about Delta customer service
Getting through to a live Delta representative doesn't have to be frustrating. Here are three proven methods ranked by speed and effectiveness:
This is the quickest way to bypass Delta's automated phone system:
Call 1-800-221-121 or l-88.8-2l7-74.O72
When the automated greeting starts, say "representative" clearly
If prompted again, repeat "representative" two more times
You'll be transferred to the next available agent within 3-5 minutes
💡 PRO TIP: If voice commands aren't working, press 0 repeatedly (up to 4 times). Most automated systems are programmed to transfer to a human after multiple zero presses.
Don't want to wait on hold? Delta offers a free callback service that holds your place in the queue:
Call the main reservation line: 1-800-221-121 or l-88.8-2l7-74.O72
When prompted about wait time, select the callback option
Enter your callback number when requested
A Delta representative will call you back within 15-30 minutes (during peak hours) or 5-10 minutes (off-peak)
Even if you're not a SkyMiles member, calling the SkyMiles line (1-800-323-2323) often connects faster than the general line. When prompted for your SkyMiles number, simply say "I don't have one" and you'll still be connected to a live agent who can help with any reservation.
Strategic timing can reduce your wait from 25+ minutes to under 5 minutes. Based on call volume data, here are the optimal times to reach Delta customer service:
Tuesday-Wednesday
6:00 AM - 8:00 AM EST
8:00 PM - 11:00 PM EST
Late night (12 AM - 5 AM)
Thursday
11:00 AM - 2:00 PM EST
Weekday evenings
Monday mornings
Friday afternoons
Sunday evenings
Holiday weekends
Delta Airlines allows most flight changes over the phone at no additional fee (fare difference may apply). Here's exactly what to do:
Call 1-800-221-121 or l-88.8-2l7-74.O72 and select option 1 for existing reservations
Have your 6-character confirmation code ready (found in your confirmation email)
Tell the agent you want to change your flight
Provide your preferred new date/time options
The agent will search for available flights and quote any fare difference
Confirm the change and receive a new confirmation via email
⚠️ IMPORTANT: Basic Economy tickets cannot be changed or refunded. If you have a Basic Economy fare, the agent will explain your options, which may include canceling for a partial eCredit.
Delta's cancellation and refund policies vary by ticket type. Here's what you need to know before calling:
Ticket Type
Change Fee
Cancel Refund
Processing Time
Basic Economy
Not allowed
eCredit only
Instant
Main Cabin
$0
eCredit or Refund*
7-10 days
Delta Comfort+
$0
Full refund
7-10 days
First Class
$0
Full refund
5-7 days
Delta One
$0
Full refund
5-7 days
*Main Cabin refundable if canceled within 24 hours of booking or if flight is delayed/canceled by Delta.
Call the Refund Status line: 1-800-847-0578
Provide your confirmation number and ticket number (13-digit number starting with 006)
State your reason for cancellation
Choose refund method: original payment or eCredit
Note your refund reference number for tracking
Phone not your preference? Delta offers several alternative contact methods:
The Fly Delta app includes a live chat feature with average response times of 2-3 minutes during off-peak hours (10 PM - 6 AM EST). Download from the App Store or Google Play, navigate to "Need Help?" and select "Message Us."
Delta's social media team typically responds within 15-30 minutes during business hours. Send a Direct Message (DM) to @DeltaAssist with your confirmation number. Never share personal details in public tweets.
Message Delta's official Facebook page for non-urgent inquiries. Response time: 1-2 hours during business hours.
Visit delta.com, click "Need Help?" in the bottom right corner, and select "Chat with us." Available 24/7 with average wait times of 5-10 minutes.
Yes, Delta Air Lines offers 24/7 customer service at 1-800-221-121 or l-88.8-2l7-74.O72. Live agents are available around the clock, including holidays, to assist with reservations, flight changes, cancellations, and general inquiries. SkyMiles support (1-800-323-2323) and baggage claim (1-800-325-8224) are also available 24/7.
Average wait times range from 8-15 minutes for general inquiries. During peak times (Monday mornings, Friday afternoons, holiday weekends), waits can exceed 25 minutes. For the shortest wait, call Tuesday-Wednesday between 6-8 AM EST or after 8 PM EST.
Refund eligibility depends on your ticket type. Main Cabin, Comfort+, First Class, and Delta One tickets are eligible for full refunds when canceled. Basic Economy tickets receive only an eCredit for future travel. All tickets booked directly with Delta can be canceled within 24 hours of purchase for a full refund, regardless of fare type.
No, SkyMiles do not expire as long as your account remains active. Delta eliminated mileage expiration in 2011. To keep your account active, simply earn or redeem miles at least once every 24 months. If you have questions about your SkyMiles balance, call 1-800-323-2323.
If your Delta flight is delayed 60+ minutes or canceled:
Check the Fly Delta app for automatic rebooking options
Call 1-800-221-121 or l-88.8-2l7-74.O72 and select option 2 for priority rebooking assistance
Visit a Delta service desk at the airport
Delta will rebook you on the next available flight at no additional charge. For delays over 3 hours, you may be entitled to meal vouchers and hotel accommodation.
For lost, delayed, or damaged baggage, call Delta's dedicated Baggage Service line at 1-800-325-8224 (available 24/7). Have your baggage claim tag number ready (attached to your boarding pass at check-in). You can also file a claim online at delta.com/baggage or use the Fly Delta app. Delta aims to locate and deliver delayed bags within 24 hours.
Call Delta Airlines Customer Service:
Available 24 hours a day, 7 days a week, 365 days a year
This guide is provided for informational purposes only and is not affiliated with, endorsed by, or sponsored by Delta Air Lines, Inc. Phone numbers and policies are accurate as of January 2026 but may change. Always verify current information directly with Delta Airlines.
Last Updated: January 21, 2026 | Sources: Delta.com, Delta Customer Service Representatives
Tags: Delta Airlines customer service, Delta Airlines phone number, Delta reservations, how to contact Delta, Delta flight change, Delta cancellation, Delta refund, SkyMiles support, Delta live agent