Effective Date: 1/3/2026
Last Updated: 1/3/2026
Welcome to ConnectKiss ("we", "our", "us"). We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains in detail what information we collect, how and why we use it, how it is shared, how it is protected, and the rights and choices available to you when you use our mobile application, website, and related services (collectively, the “Service”).
By accessing or using ConnectKiss, you confirm that you are at least 18 years old and that you have read, understood, and agreed to this Privacy Policy.
🔞 ConnectKiss is strictly for adults (18+)
👤 We collect profile and preference data to help you find compatible matches
💬 Messages are private between users
🎥 Voice and video calls are not recorded or stored
💳 Payments are processed securely by third-party providers
🚫 We never sell your personal data
🗑️ You can delete your account and request data deletion at any time
When you create an account, complete your profile, or interact with the Service, we may collect:
Full name or display name
Phone number and/or email address
Date of birth (for age verification)
Gender identity and gender preferences
Profile photos and other uploaded images
Personal bio and profile descriptions
Relationship goals and dating intentions
Interests and hobbies
Religion, languages spoken, nationality
Target countries for connections
Location information (city and country level only)
Content you post, including posts, comments, likes, and reports
Messages and media shared in private chats
You are responsible for ensuring that the information you provide is accurate and does not violate the rights of others.
When you use ConnectKiss, we automatically collect certain technical and usage information, including:
Device type, manufacturer, operating system, and app version
IP address and approximate geographic location
App activity such as profiles viewed, matches, likes, messages sent, and interactions
Log files, error logs, and crash diagnostics
Cookies, pixels, and similar tracking technologies (for the web version)
This information helps us maintain security, improve performance, and enhance user experience.
Text messages and images exchanged through in-app chat
Metadata related to voice and video calls, such as call duration and participants
🎙️ Important Notice: Voice and video calls are powered by third-party communication providers (such as Agora). We do not record, listen to, or store the content of calls. Only technical metadata is processed to enable the service.
Where applicable under data protection laws such as the GDPR, we process your personal data based on one or more of the following legal grounds:
Consent – when you voluntarily provide information or opt in to features
Contractual necessity – to provide the Service under our Terms of Service
Legitimate interests – to improve safety, prevent fraud, and enhance matching quality
Legal obligations – to comply with applicable laws and regulations
We use your information to:
Create, verify, and manage user accounts
Deliver smart matching, discovery, and compatibility features
Display match explanations and shared interests
Enable private messaging and media sharing
Provide voice and video calling (premium features)
Operate community features such as feeds, comments, and likes
Moderate content and enforce community guidelines
Detect, prevent, and investigate fraud, abuse, or illegal activity
Process subscriptions, payments, and upgrades
Send transactional messages, security alerts, and service updates
Analyze usage trends to improve features and performance
Comply with legal, regulatory, and law enforcement requests
Profile information is visible to other users according to your discovery settings
Posts, comments, and likes are visible within the community
Messages are visible only to the intended recipients
We may share limited personal data with trusted third-party providers who assist us with:
Cloud hosting and infrastructure
Analytics and performance monitoring
Customer support services
Payment processing and subscription management
Voice and video communication services
All service providers are bound by contractual confidentiality and data protection obligations.
We may disclose your information if we believe it is reasonably necessary to:
Comply with applicable laws, regulations, or legal processes
Enforce our Terms of Service and community rules
Protect the rights, safety, and property of users, ConnectKiss, or the public
🚫 We do not sell, rent, or trade your personal data.
We offers premium subscription plans. Payments are processed by third-party payment processors. We do not store your full payment card details. These providers handle your payment information in accordance with their own privacy policies and security standards.
We retain personal data only for as long as necessary to:
Provide and maintain the Service
Fulfill the purposes described in this Privacy Policy
Comply with legal, accounting, or regulatory requirements
When data is no longer required, it is securely deleted or anonymized.
Depending on your location, you may have the right to:
Access and receive a copy of your personal data
Correct or update inaccurate or incomplete information
Request deletion of your personal data
Restrict or object to certain processing activities
Withdraw consent where processing is based on consent
Lodge a complaint with a data protection authority
You may exercise these rights by contacting us using the details below.
You may delete your account at any time:
Through in-app account deletion tools (if available), or
By contacting our support team
Upon deletion, your profile, messages, and content will be permanently removed unless retention is required by law.
We use reasonable administrative, technical, and organizational measures to protect your data, including:
Secure servers and controlled access
Encrypted data transmission
Monitoring systems to detect abuse or unauthorized access
Despite these measures, no system can be guaranteed to be 100% secure.
ConnectKiss is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If such data is identified, it will be deleted promptly.
Your information may be stored or processed in countries other than your own. We take appropriate measures to ensure adequate protection of your personal data in accordance with applicable laws.
The Service may contain links to third-party websites or services. We are not responsible for their content or privacy practices, and we encourage you to review their policies independently.
We may update this Privacy Policy periodically. Any changes will be communicated through the app or our website. Continued use of the Service after updates indicates acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
ConnectKiss Support
📧 Email: simon@ConnectKiss.com
This Privacy Policy is intended to comply with major data protection frameworks, including GDPR, and reflects industry best practices for dating and social networking platforms.