How do I talk to a live person at Eva Air?

You can contact EVA Air by phone if you have any issues or want travel information. Dial Eva Air Phone Number +1 (800) 695-1188 or +1-310-362-6600 (toll free). It is a general query number so you can resolve all your queries. 

Other ways to contact Eva Air

There are different modes to communicate with the customer service of EVA Air, and to know about those ways, go through below. 

Use email form: You can use the email form to communicate with EVA Air; this form is active on their official website, but using this mode will provide you revert within 24 hours. To reach on email form, you must use the below points. 

• Look for the Contact Us page on the official EVA Air website 

• Now tap on the email option, and then a form will appear 

• Mention your query with travel details in that form

• Attach the documents and send that email.

Connect on social media: There are different social media handles active on which you will get the page of EVA Air, and on those handles, they regularly post updates about the airline's charges, policies, etc. The page EVA Air is active on Facebook, Twitter, or Instagram, where you have to reach in the message section to mention your issue. 

How do I contact Eva Air from the US? 

There are several destinations where EVA Air serve their flight, and the US is one of them. You can reach their customer service if you want to travel from the US but are unaware of the information on flights, airline policies, etc. To reach EVA air customer service on call, follow the below points.

• Make the call to this number: +1-310-362-6600

• Then you must opt for the comfortable language 

• Choose the IVR option and join the call

What Are Eva Air Customer Service Working Hours?

The Eva Air customer service is active between 08:30 and 17:00 from Monday to Friday. 

How to complain to EVA Air customer service?

While traveling with EVA Air, you can complain to the airlines if you face any issues. To make the complaint, you can use the complete form, and to know its step-by-step process, you can go through it below.

• Navigate the website of EVA Air and tap on the Contact Us page

• Look for the complaint form section and then mention your complaint

• Next, provide the other necessary details in that form and send it

Where is the headquarters of EVA Air?

If you cannot resolve your queries online or offline, you can also visit their office using the address below. 

 117, Sec 2, Chang An E. Rd., Taipei 104 Taiwan

What is the hold time for Eva Air?

The hold time on Eva Air depends upon the service you take. For example, for customer service, the hold time on-call shall be around 1 hour or so, and if the hold time is in reference to ticket purchase, then it is up to 72 hours. 

Is Eva Air rated 5-star airlines? 

Yes, according to Skytrax's rating card, Eva Air has been once given the 5-star rating as per the services and facilities onboard; that's why it is still positioned 5-star and gets awarded adequately. 

How do I contact EVA Air in Taipei?

If you need to get an inquiry regarding any services that you want to get from EVA Air in Taipei, calling the Eva Air customer service person at +886-2-25011999 is the best way. Due to this, you can directly link up with the live agent to help you get the best and instant help from the airline person. However, there are other ways to contact the live EVA person on such numbers or addresses that you must pursue by following the list below.

Visit Office: 117, Sec 2, Chang An E. Rd., Taipei 104 Taiwan

For making Reservation

Call- +886-2-25011999

Send a Fax to +886-3-3510022

Connect at the Ticketing Hotline:

Call- +886-2-25011999

Send a Fax to +886-3-3510131

Visit Hotline office at Monday~Sunday & Holiday: 8:30-17:30

Visit Ticketing Counter

Address:117, Sec 2, Chang An E. Rd., Taipei 104 Taiwan

Open Hours:

Monday~Friday: 08:30-17:30. The ticket counter is closed on Saturday, Sunday, and on National Holidays.

How to book Eva Air Flights?

If you want to book a flight ticket with EVA Air but don’t know how to make an Eva Air booking, there are a few modes by which you can make a reservation; thus, to know about it, get through it readily.

Make booking online-

• Open the EVA Airlines site on your search engine

• Continue to book options, and choose the flight route from the round trip, one-way, and multicity.

• Choose the travel dates and times by selecting the arrival and departure city airport.

• Add the number of passengers and the class,

• After that, you have to continue to search for it.

• Choose the flight which is preferable on your date and time,

• Select the seats and add the contact details of your flight,

• After that, confirm your Reservation with the EVA Air flight by paying its booking fare.

Make a booking by call-



Also, you can book the EVA ticket by calling +886-2-25011999. Thus, in a few seconds, the number connects with the agent; share your booking or essential details with the agent, including your preferred date, time, city, class, or more. And confirm it by paying its appropriate fares to them.

EVA Air Flight Change Policy: 

If you are incredibly excited to change your flight on EVA Air, you must have at least 3 to 7 hours before departure. You should be aware of the Eva Air flight change policy and change your flight without facing any trouble and avoid paying unnecessary charges.

• You can change your flight ticket on EVA Air within 24 to 3 hours before flight departure, and you will not be asked to make any payment.

• Your flight booking service will be accepted for the same booking with EVA, and you might be asked to pay charges for online service for flight change, depending on fare type.

• If you wish to change your flight date, destination, name of the passenger, or route, your ticket will be rescheduled for the next trip.

• You can change your flight as many times as you want and will be asked to pay a fare difference accordingly.  

 How to Change Your EVA Air Flight Online?

You can change your flight ticket on EVA Air through the manage booking online service. To get the specific details, go through the tips below.

• First, visit the booking website of EVA Air and go to the manage booking section shown on the same page.

• Enter the passenger's reservation number and last name, click continue, and view booking details.

• Select the modification and cancelation section and choose the flight date, name, destination, and passenger name to change.

• You will get the message of flight change after completing the task and make your booking convenient easily.

How do I change my flight date on EVA Air?

You can simply change your flight date on EVA Air by going through the manage booking section and canceling your flight to reschedule it for the next available date and time.

How much does it cost to change a flight EVA Air?

When you wish to change or cancel your flight ticket, you must pay around 50 USD-400 per passenger. This cost would be varied depending on the fare type and destination.

How can I change my flight date for free?

When you change your flight date within 24 hours of purchasing the ticket, no charges will be applied certainly.

What is the cancellation policy for EVA Air?

Passengers often need to cancel their Eva Airlines flight for some reason. It would be helpful if they read the Eva Air cancellation policy before proceeding with the cancellation to see the rules of the procedure applicable to their current situation. 

• The Eva Air cancellation policy applies to both the refundable and non-refundable fares.

• According to the policy, you can cancel your Eva Air flight if you have booked it through their official website/app, ticketing office, or call centers.

• If you booked the flight through a travel agency, you must contact the same for cancellation.

• You can cancel your booking only by calling a representative if you have booked additional services to your flight, such as car rentals, hotel bookings, etc.

• The policy does not apply to Group Booking cancellations at Eva Air.

How do I cancel a flight after booking?

You can easily cancel your flight at Eva Air by calling their customer service number at +886-2-2501-1999 and following the commands provided by the representative, or you can do it online by replicating the steps below.

• Open the website www.evaair.com 

• Click the Cancel option under the Manage section of the website.

• Enter the Booking reference and name to see the Booking details.

• Mark the flight you want to cancel and click the same.

• Your flight stands canceled, and you will get an endorsement email immediately with the confirmation. 

Can I get a flight refund if I cancel my flight?

Yes, you can cancel your Eva Air ticket and request a refund if you are eligible as per their cancellation policy by filling out a refund form on the Contact Us page of their website.

Can I get a 100% refund on flight cancellation?

Passengers are eligible for a 100% refund but under some specific situations, as mentioned below.

• If your flight gets late for more than 4 hours, you wish to cancel it.

• You can appeal for a full refund if you can’t travel due to medical conditions or the death of an immediate family member.

• Another way to get a full refund is to get travel insurance. 

Does Eva Air have free cancellation within 24 hours?

Eva Air provides free cancellation to passengers if they cancel their flight within 24 hours of reservation, but the only condition is they must do it seven days before the travel date.

How much is the rebooking fee for EVA Air?

The exact rebooking amount at Eva Air depends on the flight route and fare you’ve booked. However, you are required to pay a charge between USD 50-400. 

EVA Air check-in policy 

EVA Air is a standard air carrier in Taiwan known for its quality flight services to travelers. Fliers can find out EVA Air check-in detailed information through this blog. The below points highlight its primary policies for a seamless trip.

• Passengers can avail of priority online check-in or if they have an infinity mileage land Diamonds/EVA Royal Laurel card.

• All check-in to obtain a boarding pass must be completed before 1 hour of departure.

How do I check in with EVA Air? 

Usually, EVA Air offers both online and offline Check-in options before departure. It depends on fliers which type of check-in they prefer to obtain their boarding pass. However, many passengers like online check-in to avoid the rush during screening and make their journey more convenient. Also, specific steps are essential for online check-in.

• Travelers can go to the EVA Air standard website https://www.evaair.com/en-global/index.html.

• Now, passengers should click on the check-in.

• To retrieve booking details, they can enter a booking reference number and their last first name.

• Thus, they can get their boarding pass.

How early can I check in EVA Air?

Usually, passengers must check in at least 1 hour in ordinary situations and 2 hours in case they need special assistance like a wheelchair or walking stick.

How do I check in if I have luggage online?

Yes, fliers can avail of web check-in even if they have luggage online at EVA Air. However, they must drop their bags at the baggage counter at least 30 to 60 minutes before domestic and international departure.

Do I need a boarding pass if I check-in online? 

Yes, fliers must have a boarding pass to board the flight, and it also helps in analyzing whether travelers are genuine because it contains all passengers' personal information.

What is an automatic check-in EVA Air?

EVA Air offers automatic check-in for passengers' convenience. It allows travelers to go through check-in anytime, anywhere, on smartphones or laptops. However, fliers will receive an email at least 48 hours before departure.

What happens if you don't do a web check-in?

Sometimes, passengers are unable to go through web check-in; in such cases, they can reach the Airport for check-in at least 2 to 3 hours prior to flight take-off. 

What is the EVA Air Seat Selection policy?

For being able to select a seat, you must read through the related policy for the help you are looking for:

• Selecting a seat is only possible if there is an availability on the airline.

• You must select a set on the same class of booking.

• You must choose a seat at least 48 hours of the flight.

How does EVA Air seat selection work?

Seat selections on Eva Air can be easily done through the call and the online process. You can read through both of these from the details in the properly explained steps below. Go through them and then choose a seat for an easy trip.

Online- The help and assistance you are looking for can be easily accessed through the online process by choosing to get on their official websites and then following the mentioned below steps:

• Click on Eva Air's official website, www.evaair.com.

• Click on Manage, and from the Manage your trip drop-down, select the Seat selection option.

• Enter the booking reference, Eva Air's ticket number, and the passenger's last name to salvage the booking.

• Then, click select seat, and you will be offered a seat map.

• Choose a choice of seat for help and then proceed further to make the payment and then confirm the selection.

Call- You can also connect with an executive from Eva Air and ask the same to help you through the process or book a seat on your behalf. The Eva Air customer service number is 1 (800) 695-1188. Dial and book a seat.

How much is the seat in EVA Air?

To get a choice of seat, apply for an EVA Air seat selection fee so that you can get a ticket of choice. The applicable fees for a short-haul flight range between 0 to $70, and a long-haul flight's seat selection cost ranges from

How do I get free seat selection on EVA Air?

For a free seat to avail on the airline, you must get the check-in done, and while going through this process, you can skip selecting a seat. The airline shall auto-assign you a seat on the airline. Going through this can help you avail a free seat on the airline.

How do I get free seats on Eva Air business class?

To avail of free seats in business class, you can go through choosing a seat on airline while making a booking, or you can also get to contact them and avail of a choice of seats.

Final Words

You will know how to speak to Eva Air with the above information. You can also reach the airline's official website for more information.