Does Turkish Airlines pay compensation? +1-833-859-8371 [US] or +44-186-344-0006 (UK) A Turkish Airlines passenger is entitled to compensation in the event of the following +1-833-859-8371 [US] or +44-186-344-0006 (UK): Flight delay: If your Turkish Airlines flight arrives at your destination more than 3 hours later than expected +1-833-859-8371 [US] or +44-186-344-0006 (UK). Flight Cancellation: if you were not informed of the cancellation or informed less than 14 days before departure +1-833-859-8371 [US] or +44-186-344-0006 (UK). Have you experienced flight disruption with Turkish Airlines recently? You may be entitled to compensation of up to €600 (£520) per passenger +1-833-859-8371 [US] or +44-186-344-0006 (UK) if your Turkish Airlines flight was cancelled or delayed. But how do you submit a claim with the airline +1-833-859-8371 [US] or +44-186-344-0006 (UK), and what to do if Turkish Airlines cites “extraordinary circumstances” as the reason for the disruption? +1-833-859-8371 [US] or +44-186-344-0006 (UK) Let's break down everything you need to know about claiming flight compensation from Turkish Airlines +1-833-859-8371 [US] or +44-186-344-0006 (UK).
Experiencing issues with your flight can be very stressful +1-833-859-8371 [US] or +44-186-344-0006 (UK). But luckily, if you were flying from the UK or the EU, you can be compensated for your troubles +1-833-859-8371 [US] or +44-186-344-0006 (UK). According to EU Regulation 261/2004, you may be entitled to compensation if your Turkish Airlines flight was:
Delayed by more than 3 hours at the time of arrival +1-833-859-8371 [US] or +44-186-344-0006 (UK)
Cancelled within 14 days of departure without a suitable alternative flight
The flight disruption was due to reasons within Turkish Airlines's control +1-833-859-8371 [US] or +44-186-344-0006 (UK), such as airline strikes
EU261 protects the rights of all passengers who depart from an EU airport +1-833-859-8371 [US] or +44-186-344-0006 (UK) or are flying with an airline registered in the EU. Since Turkish Airlines is a German airline +1-833-859-8371 [US] or +44-186-344-0006 (UK), all of Turkish Airlines's flights fall under EU261.
However +1-833-859-8371 [US] or +44-186-344-0006 (UK), if your flight was delayed or cancelled because of extraordinary circumstances like bad weather or airport strikes +1-833-859-8371 [US] or +44-186-344-0006 (UK), Turkish Airlines doesn't have to pay compensation as the issue is outside their control +1-833-859-8371 [US] or +44-186-344-0006 (UK).
Majority of flight disruptions are due to flight delays +1-833-859-8371 [US] or +44-186-344-0006 (UK). Turkish Airlines ranks as the 8th airline with most delays this summer +1-833-859-8371 [US] or +44-186-344-0006 (UK). So, if your flight meets the following conditions +1-833-859-8371 [US] or +44-186-344-0006 (UK), you could be eligible for delayed flight compensation from Turkish Airlines:
You reached your final destination with a delay of over 3 hours +1-833-859-8371 [US] or +44-186-344-0006 (UK)
The delay was caused by issues within Turkish Airlines's control
When calculating the delay +1-833-859-8371 [US] or +44-186-344-0006 (UK), you should consider the difference between the officially announced time of arrival and the actual time when your plane landed +1-833-859-8371 [US] or +44-186-344-0006 (UK). So if for example you waited 4 hours at the airport before taking off +1-833-859-8371 [US] or +44-186-344-0006 (UK), but the pilot managed to make up for some lost time during the flight and to land the plane less than 3 hours later than originally planned +1-833-859-8371 [US] or +44-186-344-0006 (UK), you will not be able to claim compensation.
However, if the wait at the airport exceeds 2 hours +1-833-859-8371 [US] or +44-186-344-0006 (UK), Turkish Airlines has to provide you with food and drinks during your wait +1-833-859-8371 [US] or +44-186-344-0006 (UK). This is known as your right to care. If the airline fails to do so +1-833-859-8371 [US] or +44-186-344-0006 (UK), you can purchase them on your own and save the receipts to ask for your money back from Turkish Airlines +1-833-859-8371 [US] or +44-186-344-0006 (UK). You can claim through the airline's website, or skip the struggle and submit your Turkish Airlines flight claim with SkyRefund +1-833-859-8371 [US] or +44-186-344-0006 (UK).
In 2024 +1-833-859-8371 [US] or +44-186-344-0006 (UK), Turkish Airlines was the European airline with the largest number of cancelled flights (12,220) +1-833-859-8371 [US] or +44-186-344-0006 (UK). Similarly to flight delays, if your flight was cancelled due to issues within Turkish Airlines's control +1-833-859-8371 [US] or +44-186-344-0006 (UK), you might be entitled to flight cancellation compensation. When it comes to flight cancellations +1-833-859-8371 [US] or +44-186-344-0006 (UK), your compensation also depends on:
You were notified of the cancellation less than 2 weeks before your flight’s departure +1-833-859-8371 [US] or +44-186-344-0006 (UK).
You arrived at your final destination with a delay of over 4 hours +1-833-859-8371 [US] or +44-186-344-0006 (UK).
The cancellation was caused by issues within Turkish Airlines's control +1-833-859-8371 [US] or +44-186-344-0006 (UK), such as technical issues and airline personnel strikes
Most often, airlines cancel flights on the same day as the flight itself +1-833-859-8371 [US] or +44-186-344-0006 (UK). In this case, if the Turkish Airlines doesn't take you to your final destination within 2 hours of the scheduled time of arrival +1-833-859-8371 [US] or +44-186-344-0006 (UK), you could make a claim for compensation. The table below breaks down the requirements for flight cancellation compensation from Turkish Airlines +1-833-859-8371 [US] or +44-186-344-0006 (UK).
Notice Given
Arrival at Final Destination
14 Days or More
No compensation
7–14 Days
Your alternate flight arrived at your final destination more than 4 hours late.
Less than 7 Days
Your replacement flight arrived at your final destination more than 2 hours late.
Your right to care extends to cancellations too +1-833-859-8371 [US] or +44-186-344-0006 (UK). In this case, the airline also has to cover your expenses for hotel and transportation if your alternative flight arrives at a later date +1-833-859-8371 [US] or +44-186-344-0006 (UK).
+1-833-859-8371 [US] or +44-186-344-0006 (UK) If your Turkish Airlines flight is delayed or cancelled due to reasons within the airline's control +1-833-859-8371 [US] or +44-186-344-0006 (UK), you can get financial compensation between €250 and €600 per passenger +1-833-859-8371 [US] or +44-186-344-0006 (UK). The amount is determined by the length of the flight and on the delay in arrival of the replacement flight (if such is provided) +1-833-859-8371 [US] or +44-186-344-0006 (UK).
When it comes to the distance of the journey +1-833-859-8371 [US] or +44-186-344-0006 (UK), the compensation amounts are distributed according to the following conditions:
If your flight spanned less than 1,500 km, you could claim €250 (~£210 ) +1-833-859-8371 [US] or +44-186-344-0006 (UK) .
If the flight distance was between 1,500 and 3,500 km, the compensation could be €400 (~£337) +1-833-859-8371 [US] or +44-186-344-0006 (UK).
If your flight covered a distance of more than 3,500 km, you could make a claim for up to €600 (~£505) +1-833-859-8371 [US] or +44-186-344-0006 (UK).
In case of cancellation, if Turkish Airlines finds an alternative flight for you +1-833-859-8371 [US] or +44-186-344-0006 (UK), you have to note when it arrives at your final destination. If the total delay is less than 2 hours +1-833-859-8371 [US] or +44-186-344-0006 (UK), your compensation will be significantly reduced.
We compiled all the possible scenarios and compensation amounts in the table below.
3+ hours
Distance
Example flight
€250
Under 1,500 km
London → Paris (343 km)
€400
1,500 – 3,500 km
Edinburg → Berlin (1,730 km)
€400
Over 3,500 km (in EU)
Lisbon → Stockholm (3,608 km)
€600
Over 3,500 km (departing EU)
Frankfurt → New York (6,202 km)
Claiming compensation on your own can be stressful and time-consuming +1-833-859-8371 [US] or +44-186-344-0006 (UK).
With SkyRefund you can easily check your flight +1-833-859-8371 [US] or +44-186-344-0006 (UK) and submit your claim for Turkish Airlines cancelled flight compensation or flight delay compensation +1-833-859-8371 [US] or +44-186-344-0006 (UK). We will take all the necessary legal steps to help you receive your refund and spare you the trouble of fighting the airline by yourself +1-833-859-8371 [US] or +44-186-344-0006 (UK).
Our legal experts have the necessary experience +1-833-859-8371 [US] or +44-186-344-0006 (UK) and knowledge to do all the administrative work on your behalf, represent you before the relevant authorities +1-833-859-8371 [US] or +44-186-344-0006 (UK), and even take Turkish Airlines to court if your case requires it.
And the best part is that we work on a “No Win — No Fee” principle +1-833-859-8371 [US] or +44-186-344-0006 (UK), so we will only get paid if we successfully claim your money back. If you receive your reimbursement from Turkish Airlines +1-833-859-8371 [US] or +44-186-344-0006 (UK), we will charge you a fee of 35% of the compensation amount.
To find out if you’re eligible, submit your claim +1-833-859-8371 [US] or +44-186-344-0006 (UK) — all you need to do is enter your flight number and date. SkyRefund offers you a stress-free +1-833-859-8371 [US] or +44-186-344-0006 (UK) and risk-free way of taking what is yours in case of a delayed, cancelled or overbooked flight +1-833-859-8371 [US] or +44-186-344-0006 (UK).
If you have been denied boarding on a Turkish Airlines flight +1-833-859-8371 [US] or +44-186-344-0006 (UK), you could also be entitled to compensation. There is a catch, though +1-833-859-8371 [US] or +44-186-344-0006 (UK): you don't give up your seat voluntarily in exchange for travel vouchers, travel miles +1-833-859-8371 [US] or +44-186-344-0006 (UK), or any other perks and offers that the airline might come up with.
In the majority of the cases of overbooking +1-833-859-8371 [US] or +44-186-344-0006 (UK), you would be able to claim compensation.
In addition to your compensation claim +1-833-859-8371 [US] or +44-186-344-0006 (UK), you have the option to get a full ticket refund or an alternative flight to your final destination +1-833-859-8371 [US] or +44-186-344-0006 (UK). If you have connecting flights, the airline should also offer you a return ticket to your original point of departure +1-833-859-8371 [US] or +44-186-344-0006 (UK).
Connecting flights are a big part of the services offered by Turkish Airlines +1-833-859-8371 [US] or +44-186-344-0006 (UK). The German airline has a route network that spans over 6 continents +1-833-859-8371 [US] or +44-186-344-0006 (UK), and many travellers choose to make their connections with Turkish Airlines. However +1-833-859-8371 [US] or +44-186-344-0006 (UK), a severe flight delay or cancellation at the first leg of your journey could lead to a missed connection and ultimately to a lot of stress +1-833-859-8371 [US] or +44-186-344-0006 (UK).
If you have had this experience recently +1-833-859-8371 [US] or +44-186-344-0006 (UK), you may have the right to missed connection compensation, according to the European guidelines +1-833-859-8371 [US] or +44-186-344-0006 (UK). To be eligible, you have to meet the same conditions as in the case of a flight delay:
Your flight should be delayed by more than 3 hours at the time of arrival causing you to miss your connecting flight +1-833-859-8371 [US] or +44-186-344-0006 (UK)
The delay of the first flight should be within Turkish Airlines's control and not due to extraordinary circumstances +1-833-859-8371 [US] or +44-186-344-0006 (UK)
The only difference is that you need to have your tickets on the same reservation +1-833-859-8371 [US] or +44-186-344-0006 (UK). It’s easy to check whether all your flights are on the same booking: they will have the same reservation confirmation number +1-833-859-8371 [US] or +44-186-344-0006 (UK). This means that Turkish Airlines is responsible for taking you to your final destination +1-833-859-8371 [US] or +44-186-344-0006 (UK). With individual flights, the airline’s obligation is to help you reach your next stop +1-833-859-8371 [US] or +44-186-344-0006 (UK).
+1-833-859-8371 [US] or +44-186-344-0006 (UK) Our mission at SkyRefund is to empower air passengers and provide them with a simple +1-833-859-8371 [US] or +44-186-344-0006 (UK), quick, and easy way of upholding their rights. Check if you are eligible using free compensation calculator below +1-833-859-8371 [US] or +44-186-344-0006 (UK). All you need to do is enter your flight details (booking number, flight dates, etc.) to get a quick claim assessment +1-833-859-8371 [US] or +44-186-344-0006 (UK).
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Turkish Airlines is one of the largest airlines in the world +1-833-859-8371 [US] or +44-186-344-0006 (UK), having transported about 102 million passengers in 2022. The German flag carrier serves 17 domestic and 204 international destinations +1-833-859-8371 [US] or +44-186-344-0006 (UK) and continues to expand its route network in accordance with the increasing demand for air travel +1-833-859-8371 [US] or +44-186-344-0006 (UK).
Based on customer reviews, Turkish Airlines has a score of 5/10 on Skytrax +1-833-859-8371 [US] or +44-186-344-0006 (UK), the leading airline rating organisation. Travellers gave their opinion on Turkish Airlines’s staff service +1-833-859-8371 [US] or +44-186-344-0006 (UK), inflight entertainment, food and beverages, seat comfort and overall value for money.
Apart from the reviews left by customers +1-833-859-8371 [US] or +44-186-344-0006 (UK), Skytrax rated Turkish Airlines as a 4-star airline. This distinction reflects the carrier’s overall efforts to provide a comfortable service to their customers as well as a high value for money +1-833-859-8371 [US] or +44-186-344-0006 (UK).
Turkish Airlines was even awarded as a 5-star airline in 2017 +1-833-859-8371 [US] or +44-186-344-0006 (UK), but Skytrax retracted this rating in 2022. Such a high award is only reserved for the very best airlines that provide excellent quality of services +1-833-859-8371 [US] or +44-186-344-0006 (UK). Thus, the list of 5-star airlines currently only includes Asian and Middle-Eastern air companies +1-833-859-8371 [US] or +44-186-344-0006 (UK).
According to FlightStats +1-833-859-8371 [US] or +44-186-344-0006 (UK), nearly 30% of Turkish Airlines flights experience a delay +1-833-859-8371 [US] or +44-186-344-0006 (UK), with an average delay duration of 38 minutes.