Privacy Policy

Your Personal Information is important to us and we respect your right to privacy. We believe you should be informed about what kind of personal information we collect and how we use it in our system, both through our Application and/or Website (“Site”). By reading this Privacy Policy, you can always make the best decision about the personal information that you share with us. This Privacy Policy sets out details of the information that we may collect from you and how we may use that information. Please read this Privacy Policy carefully.

Any changes to this Privacy Policy will be notified to you, if you do not agree with the Privacy Policy or its changes, you are prohibited from continuing to use the Site, but if you continue to use the Site, then the intended use will be considered as approval of the changes to the Privacy Policy.

Types of Personal Information

We may collect and process the following types of personal information:

• The Personal Information including but not limited to name, email address, telephone number, place of work, and others available on the Site.

• Wherever such Personal Information is requested by the Site as "required", then you are obliged to provide Personal Information on the Site. If you do not agree to provide such Personal Information, the Site cannot provide services, features, and links on the Site, and your request will be rejected.

Use of Personal Information

By accessing our Site, you agree that your personal information may be collected, stored, used, and shared by us and our partners, third parties we work with, or other institutions that are legally entitled to inquire us regarding legal matters, for any of the following purposes:

• To contact you regarding your use of, and access to, the Site and managing the queries and requests submitted by you through the Site;

• To provide Services to you including other links provided on the Site;

• To contact you in connection with the Services available on the Site;

• To monitor and improve the Services available on the Site;

• To maintain and develop the Site and the Services, and the features therein;

• To improve the understanding and the needs for information and communication in connection with improving and modifying the services on the Site;

• To conduct research and development along with statistical analysis in connection with services to identify symptoms or trends of the need for use by Users, so as to provide improved services and accommodate the needs of the community;

• For daily operations, services, and features provided on the Site;

• To send you tips, news, newsletters, suggestions, survey results, and other information, including those related to the use of the Site; and/or

• For purposes other than the above related to the Site regarding other products and services.

Any personal data or information that is needed for the purposes above will be collected with your consent.

Withdrawal of Personal Information

The Site will store and retain the User's Personal Information for a certain period of time to fulfill the purposes referred to in this Privacy Policy.

We may disclose your personal information to third parties for the following purposes:

Disclosure of Your Information

Third parties who have contracts with PT Pertamina International Shipping to assist in the delivery of all or part of the services, features, or information on the Site, including but not limited to:

• Maintenance and repair services

• Third parties who provide services, programs, and/or links in connection with the needs of these third parties to follow up on the process of running the services provided;

• Government agencies, or other authorities for the purpose of detecting or preventing prohibited acts or fraud, or for investigative purposes;

• Professional Consultants who need information for the purpose of providing advice on the Site, services, and features in it;

• And other things that are permitted according to regulations related to data protection.

Access to Correction of Your Personal Information

When you provide us with your Personal Information, please ensure that it is accurate and complete. If you believe that any of your Personal Information held by us contains errors or omissions, please log into your account on the Site and correct the Personal Information. In addition, please update your Personal Information through your account in a timely manner, should there be any changes.

If you wish to correct an error or omission in any of your Personal Information held by us which cannot be corrected via your account on the Site, or to access your Personal Information held by us which cannot be accessed via your account on the Site, please submit your request to our contact details listed below.

Protection of Your Personal Information

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

The confidentiality of your data and Personal Information is important to us. We and/or the Site will apply the best efforts and measures to protect and secure your data and Personal Information. However, we and/or the Site do not guarantee the security of our database, and we also do not guarantee that the data that the User provides will not be retained or disrupted while it is being sent to us. Any transmission of information, data, or Personal Information to us is at your own risk. No matter how effective a technology is, there is no system that cannot be hacked or its security system penetrated. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

If we become aware of a failure to retain Personal Information for any reason, we will do our best to fix it as soon as possible and will advise you on what steps to take and what might happen if such a failure occurs.

Updating This Privacy Policy

We may update or amend this Privacy Policy from time to time, to comply with law or to meet our changing business requirements. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. Any updates or amendments will be posted on the Site. By continuing to access the Site, your access and use will be subject to these updates and amendments.

We urge you to always check this Privacy Policy periodically to find out the latest information about the provisions of the Privacy Policy that we apply.

Contact Us

If you have any questions or requests relating to this Terms of Use and Privacy Policy, please contact us at dyalog.support@odyssey.co.id.