Privacy Policy

Privacy Policy – Community Grid

Last updated: August 2025

This Privacy Policy explains how Community Grid (“we”, “our”, or “us”) collects, uses, and protects personal information when you use our mobile application (“the App”).

By using the App, you agree to the terms of this Privacy Policy.

1. Who This Policy Applies To

This policy applies to two types of users within the app:

• Admin: used exclusively by our internal team to manage system-level operations and data.
  
  

• Business: registered merchants who accept Community Grid payments, view transaction reports, and check card balances.
  
  

2. Information We Collect

We only collect information that is necessary to operate the app and provide the service.

a) Information you provide:

• Business name
  
  

• Contact person
  
  

• Email address
  
  

• Phone number
  
  

• Address
  
  

b) Information we generate:

• Internal business ID
  
  

• Transaction history
  
  

• Card number data
  
  

• Card balance logs
  
  

• Reports and payout records
  
  

3. How We Use Your Information

We use the collected data to:

• Authenticate and manage business access
  
  

• Enable payments from cardholders
  
  

• Generate real-time reports and transaction history
  
  

• Display current and historical card balances
  
  

• Provide administrative oversight and system monitoring
  
  

4. Data Storage & Security

Your data is stored securely on our servers with appropriate technical and organizational measures to prevent unauthorized access.

• All communication is encrypted (HTTPS)
  
  

• Access to sensitive data is role-restricted
  
  

• Only authorized Admin personnel have full data access
  
  

5. Third-Party Sharing

We do not sell or share personal data for advertising purposes.

We only share data with:

• Trusted infrastructure and service providers for hosting and maintenance
  
  

• Relevant authorities if required by law
  
  

6. Data Retention

We retain your data only as long as necessary for operational, financial, or legal purposes.

7. Your Rights

You may:

• Request access to your data
  
  

• Request correction or deletion
  
  

• Contact us for any data-related concerns
  
  

Reach us at: communitygridassist@gmail.com

8. Children’s Privacy

This app is not intended for users under 16 years of age. Businesses must be verified legal entities.

9. Changes to This Policy

We may occasionally update this Privacy Policy. Any changes will be communicated via the app or by email.

10. Contact Us

If you have any questions or concerns about this policy, please contact:
📧 communitygridassist@gmail.com