Commerzbank Ident App Download

Ihre Daten sind sicher und werden verschlsselt durch die Online-Legitimation zur Commerzbank bertragen. Die Fotos und die Tonaufzeichnung werden nach bankrechtlichen Vorschriften gespeichert. Eine Aufzeichnung der Videobertragung findet statt. Wnschen Sie keine Erstellung und Speicherung von Fotos oder einer Aufzeichnung, bitten wir Sie zur Identittsfeststellung Postident zu nutzen.

Momentan kann die Online-Legitimation mit einem Ausweis der EU-Staaten, des Europischen Wirtschaftsraumes oder der Schweiz durchgefhrt werden. Mchten Sie sich mit einem anderen Ausweis legitimieren, bitten wir Sie Postident zur Identittsfeststellung zu nutzen.

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Commerzbank IDENT is a free mobile app developed by Commerzbank AG for iPhone users. It falls under the category of Business & Productivity and specifically targets the finance sector. The app allows Commerzbank clients to verify their identity using their ID document and the app on their smartphone or device.

For banking clients, the Commerzbank IDENT App offers the AutoIdent feature, which allows users to sign documents and contracts and verify their identity. This feature eliminates the need for waiting and can be completed at the user's own pace. AutoIdent accepts ID documents from the European Union and Switzerland, as well as the German resident card for non-EU citizens.

Commerzbank IDENT provides a convenient and secure way for Commerzbank clients to verify their identity and complete essential tasks without the need for physical visits. The app streamlines the process and ensures a smooth user experience.

Commerzbank IDENT is a free mobile application developed by Commerzbank A.G. for Android devices. It is a convenient and secure way to verify your identity using your ID card or passport from the comfort of your home or while on the go, without needing to visit a bank branch or post office.

The app offers two identity verification options: VideoIdent and AutoIdent. With VideoIdent, you can open a new client contact or change your personal data with the assistance of an Ident Specialist, available from 8:00 to 24:00. On the other hand, AutoIdent allows you to sign documents and contracts and verify your identity on your own time without waiting. AutoIdent accepts ID documents from the European Union and Switzerland, as well as the German resident card for non-EU citizens.

Hi, I have just arrived a few weeks ago to Germany, yet already in a company working, I opened the bank account, identification process at the Commerzbank branch passed(7.11.2022), so the bank account is now activated. I did not receive the girocard and any document till now(17.11.2022), so next week we will be payed at the job. Can I easy walk to a Commerzbank Branch and retire cash with my passport ? I know there is the online banking feature, but I see that it is another looong process, with online legitimationOnline-Legitimation passport and so on. Thanks for your answer.

You do not need any documents for the online application itself. However you need documents for confirming your identity. In most cases your ID or passport are sufficient for opening a Commerzbank account. However for some nationalities (e.g. India) further documents such as a resident permit are required. You will receive instructions on which documents to prepare for the identity confirmation after completing the online application.

Hello i get my girokonto and master debit card yesterday. I want to download add for commerzbank i downloaded but they want username and password/pin for signing. This username and password should be on inside sending documents?? How can i sign in to commerzbank app?

Dear Sowmya,

in order to verify your identity you have three options: VideoIdent, PostIdent or a Commerzbank office. Either option is fine and once you have completed the process you will receive your photoTAN letter.

Yes, you can transfer money abroad directly from your Commerzbank account. However the fees are usually very high (up to 250 EUR per transfer). I would therefore recommend to use a money transfer service. Sending 1,000 EUR to India costs for example less than 10 EUR with Wise. Have a look at this comparison article for money transfer services.

1. Video Ident: You should have received a message on your mobile, containing a link to the verification service.

2. PostIdent: In the documents you received by email from Commerzbank, there should be a coupon for the PostIdent verification process.

3. Go to a Commerzbank branch and prove your identity via ID/passport. With the order number they should be able to find your application.

Dear Danny,

the identification requirements might differ, depending whether you go through VideoIdent or the identification process in a branch office. I would therefore give it a try in a Commerzbank office.

Dear Vamsi,

once you have confirmed your identity (either via PostIdent or VideoIdent) it usually takes 1-2 working days (worst case this can take up to 10 working days) until you receive the letter for the activation of the photoTAN procedure. After this step your account is completely usable.

For more details check out this FAQ article about the Commerzbank account opening process.

Thanks for this very detailed article.

I would like to ask if I can verify my identity on a real Commerzbank branch using my Greek ID? I currently do not own a passport. I am pretty sure that my ID will not be accepted through Video Call and as I found out not through Post Ident either, so I am just asking whether I will at least be able to verify my identity in person at a Commerzbank branch.

Hi, thanks for writing this.

i dont really understand the steps, so I have opened the bank account almost 3 weeks ago and directly went to the Post office to identify myself right after I open the bank account.

Then I have been waiting for more than 10 working days, but I got no letter of confirmation at all. I so am confused because I thought that I only need to identify myself either to the Post office OR Commerzbank.

But when I read this, I was even more confused. You wrote that I also need to go to Commerzbank branch? (what did I do then in the post office, if what I need is directly go to the branch?) or should I only wait for more days to go?

I have created the bank account though online from commerzbank and submitted the form in the branch. in the application form I have mentioned the login credentials and those are not working while I am trying to open the PhotoTAN. So I am not sure either they activated my account or not, or if I forgot my credentials how to recover those. Please suggest me here???

Hi,

I went to the bank to legitimize my account. I had my passport, residential contract and city registration document that states that I am a registered citizen of Germany. I also got my TaxId but I was refused because the bank needs a resident permit card. The city registration document contains all the information required to open a bank account. Even my friends also used this document to open the account 15 days ago.

Kindly confirm me is this right, then I will choose another bank

Hello Dominik,

One of my indian friend visited commerzbank after completing all the process but bank has rejected to open a account as her visa expires on July 2021. She has submitted her documents to foriegners office for visa extension and resident permit, but not yet received the appointment to visit the foriegners office. Commerzebank said atleast one year visa period should be there to open a account. According to my knowledge there was no rule like this earlier.

Any advices please ???

Dear Dominik,

thank you for your guide, I opened my account very fast. The only problem with Commerzbank is that most of the agents in videoident do not help if you speak English. Commerzbank says that if the smartphone is in English language then the videoident procedure will be done in English but unfortunately that is not the case. I know some German so the fifth time I tried it, there was a very kind agent that listened and she explained to me that videoident service is only in German. I told her that I could do it with a bit of help and she agreed. It was not a big deal after all and I really do not understand why the do not do it in English also.

Dear Konstantinos,

thanks for sharing your experience on opening a bank account with Commerzbank. I assume that this is for legal reasons, i.e. the identification process needs to be done in German.

Hi Dominik, Thanks for the article, it helped me open the online account in a fly. I submitted my Commerzbank application form along with Postident coupon with Deutsche Post. I recently received my residence permit. How many days it might take for the account activation? Will they ask for additional documents ? Please lemme know. Thanks.

I hope you are in good health. Actually i went to the postident for legitimization and they sent my documents. My question is a followup question. In how many days they opened your account. And what documents they asked you more ?

After completing the online form, you will have 90 days to verify your identity. If you are an EU or EEA citizen, you can choose to get verified through a service called videoIDENT. This service requires you to download an app on your phone and have a video call with an agent from videoIDENT. This agent will ask you several questions, including showing your ID. Due to legal reasons, the videoIDENT process is just available for EU or EEA citizens. Once the agent has verified your identity, they will forward the information to Commerzbank.

After you have successfully verified your identity, Commerzbank will send out a letter with instructions on how to activate your online banking. This letter takes 3-4 business days to arrive at the address you provided in step 1.1.2. 2351a5e196