You'll need to be familiar with the most popular features of today's small business telephone systems if you are considering putting together one. These are the most important and popular features for small businesses. You'll be able to see what works for others and how it can work for your business. Let's now take a look at these top features Business Phone Systems.
1) VoIP compatibility. This feature has saved small business owners countless dollars on their phone bills, which is a crucial thing. VoIP systems that are the most advanced allow you to link multiple sites and remote workers. This makes them ideal for creating a virtual office. You can also see, receive and transfer calls from other users on your system, no matter where they may be located.
2) Customized on-hold messaging. This is a great way to advertise in a non-obtrusive manner at incredibly low costs. Your office can be called on hold and they will hear about the latest offers and services. This feature could even be programmed with a theme song or jingle for your business to make you memorable.
3) Voicemail. Voicemail is a modern miracle of the telephone system. Voicemail is a great way to never miss a phone call again. You can also forward any saved messages to the person they belong to. There will be no need to waste time calling customers or losing sales due to poor service. Although it may seem obvious, you should choose your voicemail system carefully.
4) Automatic greetings when your office is closed. This vital small business phone system feature allows you to be "open" 24 hours a day. There are no missed opportunities, as callers get a friendly greeting prompting them leave a voicemail to the appropriate department. Prospects and customers who call now won't be put off by the delay and may decide to drop their business or to go to another company.
These are just some of the features you will need to make your small business phone system more efficient.