We are affiliated with organizations that provide vast number of tools and resources to stay ahead of the changes in the debt collection industry. The Association of Credit and Collection Professionals (ACA) contributes to the success of its members through extensive education, support and training on The Federal Debt Collections Practice Act (FDCPA), Fair Credit Reporting Act (FCRA), the sensitivity of the Health Insurance Portability and Accountability Act (HIPPA), and much more. The Florida Collectors Association (FCA) holds two conferences a year in which members can network with peers and share information of our industry. These organizations help our company stay compliant with up to date knowledge, and helps your company increase revenue.
Understanding the laws behind debt collection goes a long way. A professional approach is necessary because rules and regulations get stricter every year. We strive to instill the highest standards with respect, utmost integrity, dialogue that is constructive while creating solutions for the consumers that resolve their debt and stay in full compliance with the laws that regulate our industry. Our staff continues to train and brush up on these laws to stay on top of any updates that occur to avoid any potential violations.