As a skilled and experienced leader with a strong background in IT project management, I have a proven track record of driving successful outcomes through effective communication, team building, and problem solving. With over four years of experience leading and managing teams, I possess a comprehensive skill set in implementing cloud-based solutions such as Microsoft Teams, VOIP, and SharePoint throughout the organization.

My passion for technology, innovation, and delivering exceptional customer service drives my ability to tackle complex technical issues and drive strategic initiatives. In my current role as an IS Desktop Support Specialist, I oversee a team of five IT support specialists, providing guidance and mentorship while working collaboratively to deliver outstanding service and support to our users.

With a strong focus on team development and continuous improvement, I am committed to staying up-to-date with the latest trends and technologies, ensuring our team is always equipped with the knowledge and resources necessary to exceed expectations. I am excited to leverage my expertise and experience to drive success and deliver value to your organization.