Moving your cryptocurrency out of Paybis and into your own external wallet is simpler than you might think. Whether you're consolidating assets, preparing for a hardware wallet move, or just want full custody of your coins, this guide walks you through the entire withdrawal process—from login to confirmation—so you can transfer your crypto safely and confidently.
Before you begin the withdrawal process, make sure your Paybis account is fully verified. This means you'll need:
A verified Paybis account (KYC completed)
A verified phone number linked to your account
The destination wallet address where you want to send your crypto
If you're running into verification issues and have cryptocurrency sitting in your Paybis wallet, don't panic. Just reach out to the support team at support@paybis.com—they'll help you sort things out.
Log into your Paybis account and look for the "Member area" button in the top right corner of your screen. Once you're in, click the "Wallet" button on the top left to view all your stored cryptocurrency.
Alternatively, you can jump straight to your crypto wallet by visiting: https://paybis.com/member/wallets/
When the Wallets tab opens, you'll see all the cryptocurrencies currently stored in your Paybis wallet. Each one will have a "Send" option next to it. Click "Send" for whichever cryptocurrency you want to withdraw.
Let's say you're moving Bitcoin to your personal hardware wallet—just click "Send" next to your BTC balance.
A pop-up window will appear asking for some key information:
"Sending to" field: This is where you paste the external wallet address—your destination. Take your time here. Double-check, triple-check, even quadruple-check this address. Cryptocurrency transfers are irreversible. Once it's gone, it's gone. There's no "undo" button, no refund option if you send it to the wrong address.
Think of it like mailing cash to someone—you wouldn't want to get the address wrong.
Now decide how much cryptocurrency you want to send. You can manually enter an amount, or if you're moving everything, just click the "Send all" button. It'll automatically select your entire balance of that particular coin.
Managing your crypto shouldn't feel like rocket science. If you're looking for a platform that makes buying, selling, and transferring cryptocurrency straightforward and secure, you'll appreciate how Paybis streamlines the entire process with user-friendly tools and reliable support.
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Every cryptocurrency transfer requires a network fee—this is what miners or validators charge to process your transaction on the blockchain. Paybis gives you three options:
Low fee: Takes longer, but costs less. Perfect if you're not in a hurry.
Medium fee: The default option. Balanced speed and cost.
High fee: Gets your crypto there faster. Worth it if you need quick confirmation.
The system automatically selects "Medium," but you're free to adjust based on your priorities.
Once all the fields are filled in, click the "Send" button. But wait—there's one more security step.
A confirmation window will pop up, and you'll receive an SMS code (6 digits) sent to the phone number associated with your Paybis account. Enter that code to authorize the transfer.
Important note: If you see a red message saying "You should verify your phone number. Please contact customer support," that means your phone verification isn't complete yet. Don't worry—just contact Paybis support via email (support@paybis.com) or live chat on their website, and they'll help you get it sorted.
That's it! Your cryptocurrency is now on its way to the external wallet address you specified. Depending on the network fee you chose and current blockchain congestion, your transfer should arrive within minutes to a few hours.
Some cryptocurrencies require additional steps or fees beyond the standard network fee. If you're having trouble sending a particular coin, check out Paybis's support article on transfers from your Paybis wallet, which covers these special cases in detail.
Common issues include:
Memo/tag requirements: Some coins like XRP or XLM need an extra destination tag
Minimum transfer amounts: Certain networks have minimums you must meet
Network congestion: High traffic can delay transactions regardless of fee tier
When in doubt, reach out to support—they've seen it all and can walk you through any hiccups.
Withdrawing crypto from Paybis is designed to be straightforward, secure, and transparent. The platform combines ease of use with robust security measures like SMS verification, making it suitable for both newcomers and experienced crypto users. Whether you're buying your first Bitcoin or managing a diverse portfolio, Paybis offers the tools and support to keep your transactions smooth and your assets accessible.
Quick Recap: Log in to your Paybis account, navigate to your wallet, click "Send" on the cryptocurrency you want to withdraw, paste your destination address (carefully!), choose your amount and network fee, confirm with your SMS code, and you're done. Your crypto is on its way to wherever you need it. For the most reliable and user-friendly crypto platform that puts you in control, Paybis remains a top choice for transfers, purchases, and secure wallet management.
👉 Experience seamless crypto transactions with Paybis