Welcome to Coin Scanner Support π
Your AI-powered Coin Scanner: Identify & Value Β app β we're here to help!
ββββββββββββββββββββββββββββββββ
Contact Us
If you have any questions, issues, or feedback, reach out to us:
π§ Email: ravi.patel20102002@gmail.com
You can also use the Help & Support section inside the app.
ββββββββββββββββββββββββββββββββ
Frequently Asked Questions
How do I restore my purchase?
Open Coin Scanner β Go to Settings β Tap "Restore Purchases" and your Pro subscription will be restored automatically.
How do I cancel my subscription?
You can cancel anytime through your iPhone Settings β Apple ID β Subscriptions β Coin Scanner β Cancel Subscription.
How do I scan a coin?
Open the app β Tap "Scan" β photograph the front of your coin, then the back β our AI will identify it instantly and show you full details.
Why is my coin not being identified correctly?
Make sure the coin is on a flat, well-lit surface with no glare. Hold the camera steady and ensure the full coin is visible in the frame. For best results, clean the coin gently before scanning.
What coins does Coin Scanner support?
Coin Scanner identifies coins from around the world β including US coins, world coins, ancient coins, silver dollars, gold coins, commemoratives, and error coins.
What is included in Coin Scanner Pro?
Pro unlocks estimated value ranges on every scan, unlimited scans, and full Collection Vault features including folders, filters, and search.
Where are my saved coins stored?
All coins you save are stored locally on your device. We do not upload your coin images or collection to any external server.
Are AI results always accurate?
Our AI is highly accurate but may occasionally be imperfect. For rare or high-value coins, we always recommend verifying with a certified numismatic expert or grading service (PCGS/NGC).
How do I organize my collection?
Go to the Vault tab β Tap "New Folder" to create custom folders β Move any scanned coin into a folder by tapping the coin and selecting "Move to Folder."
ββββββββββββββββββββββββββββββββ
For anything else, email us at ravi.patel20102002@gmail.com
We typically respond within 48 hours.