Effective Date: January 16, 2026Â
Forthright ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application, website, and related services (collectively, the "Services"). By using Forthright, you agree to the collection and use of information as described here.
This policy is designed to comply with Google Play Console and Apple App Store requirements.
Forthright is a health and wellness platform offering:
Physiotherapy: Ortho, Neuro, Cardio, Rehab, Pain Management, Sports
Fitness: Yoga, Power Yoga, Aerobics, Pilates, Weight Management, Spinning
Prenatal & Postnatal Programs
Diet & Nutrition Plans: PDF-based content
Kids Development Activities: Videos and downloadable PDFs
Meditation: Music/audio content
Doctor / Expert Consultation Booking
Online Live Classes & Batch Programs
We may collect the following data when you register, book consultations, join classes, or make payments:
Full Name
Age (where required for programs)
Email Address
Mobile Number
WhatsApp Number
Country and State
Health-related selections (consultation or program category)
Preferred date and time for consultation or class
Class joining date and package duration
We use Firebase Authentication for login (Google/Gmail). Firebase may collect:
Email address
Profile name
Unique user ID
We do not collect or store your Google password.
Health-related information (conditions, program preferences) is considered sensitive personal data.
Collected voluntarily to provide personalized services.
Only shared with third parties as necessary to provide Services (e.g., instructors for class delivery).
Payments are processed through secure third-party gateways.
We do not store card, UPI, or banking information.
Minimal transaction data (subscription status, renewal date, package validity) is stored for managing Services.
Device type and operating system
App usage data (screens visited, features used)
Log data and crash reports (via Firebase Analytics / Crashlytics)
We use collected data to:
Create and manage user accounts
Schedule and manage consultations and online classes
Provide purchased video, audio, and PDF content
Send reminders before live classes
Generate Google Meet links for consultations and classes
Track attendance, package duration, and batch participation
Generate renewal payment links
Improve app performance and user experience
Communicate important updates and service notifications
All live sessions are initiated by Forthright.
Google Meet links are shared securely.
Classes may include voice interaction, screen sharing, and recording.
Recordings are stored securely and accessible only to enrolled users for the duration of their package.
After package expiration, recordings are deleted.
Users may purchase:
Individual videos (Physiotherapy, Fitness, Prenatal & Postnatal)
PDF diet plans
Meditation audio files
Kids development videos and PDFs
Access is limited to purchased category/subcategory and package duration.
Unauthorized sharing or redistribution is strictly prohibited.
Age categories are used only for program classification.
We do not knowingly collect personal identifiable information of children without parental consent.
Parents/guardians manage all child-related data.
Children under 13 (or 16 depending on local laws) require parental consent for content access or purchases.
Data is securely stored using Firebase Database / Firestore.
Industry-standard security measures are used to prevent unauthorized access.
Only authorized admin personnel have access.
No method of transmission over the internet is 100% secure.
We do not sell, trade, or rent your personal data.
Data may be shared only with:
Firebase (authentication, analytics, notifications)
Payment gateway providers (for transaction processing)
Legal authorities, if required by law
You have the right to:
Access your personal information
Correct inaccurate data
Delete your account and data
Withdraw consent for data processing
To exercise these rights, contact us at:
Email: forthrightphysio@gmail.com
Phone: [Insert Phone Number]
We retain user data:
While your account is active
As required to fulfill services and legal obligations
Upon account deletion, personal data and recordings are permanently removed unless legally required to retain.
We may send:
Class reminders
Consultation updates
Payment renewal alerts
Users can manage or disable notifications within the app.
Your data may be stored and processed on servers outside your country (e.g., Firebase / Google Meet servers).
By using our Services, you consent to this cross-border transfer and storage.
The app may use Firebase Analytics to understand app performance and usage.
This data is anonymized and used for analytics and crash reporting.
Google Firebase
Google Meet
Payment gateways
Each third-party service has its own privacy policies.
Forthright complies with applicable privacy laws, including GDPR, CCPA, and other relevant regulations depending on user location.
We may update this Privacy Policy from time to time.
Updates will be posted within the app.
Continued use of Forthright implies acceptance of changes.
If you have questions about this Privacy Policy or your data:
Email: forthrightphysio@gmail.com