privacy policy

Last updated: Aug 06 2026

CNS Medi App is developed by Parallax Technologies (Pvt) Ltd for use by medical product sales organizations. This Privacy Policy explains how user information is collected, used, and protected when using the CNS Medi App.

By using this app, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Location Data

CNS Medi App may collect location data with your consent to support the Visit Update feature and provide location-based functionalities through Google Maps API.

When you use map-related features, Google Maps may process information such as location data, GPS coordinates, and device identifiers to provide accurate map information and location services.

Task-Related Data

When users create, update, or manage tasks through CNS Medi App, related information such as task details, assignments, visit information, approvals, and updates may be securely stored on the organization's servers.

This information is used to support task management, sales activities, and workflow coordination among authorized users.

Device Information

CNS Medi App uses third-party services such as Firebase Cloud Messaging (FCM) to provide notifications. These services may collect device-related information such as device identifiers and IP addresses to deliver notifications reliably.

2. How We Use Information

The information collected through CNS Medi App is used for the following purposes:

• Managing daily and monthly tasks

• Tracking sales activities and customer visits

• Managing staff leave requests and approvals

• Providing location-based visit updates and map functionality

• Sending important notifications and app-related updates

• Improving application performance and user experience

Location access is optional and can be controlled through your device settings. However, enabling location access may be required for certain features such as visit updates and map functionalities.

3. Data Sharing

CNS Medi App does not sell, share, or distribute user data with third parties.

Task-related information and organizational data are securely stored and accessible only by authorized personnel within the relevant organization.

Some information may be processed by third-party service providers used by the app, such as:

• Google Maps API for map and location-based services

• Firebase Cloud Messaging (FCM) for push notifications

These services process information according to their own privacy policies.

4. Data Security

We take appropriate security measures to protect collected information, including:

• Encrypting data during transmission

• Using secure servers with restricted access

• Implementing authentication and authorization controls

While we take reasonable steps to protect user information, no electronic storage or transmission method can be guaranteed to be completely secure.

5. User Rights

Users can:

• Allow or deny location permissions through device settings

• Manage notification permissions through device settings

• Request assistance regarding their account or organizational data through the relevant organization

6. Third-Party Services

Firebase Cloud Messaging (FCM)

CNS Medi App uses Firebase Cloud Messaging, provided by Google LLC, to send push notifications.

Firebase may collect device information such as device identifiers and IP addresses to deliver notifications effectively.

Firebase handles collected information according to its Privacy Policy:

https://firebase.google.com/support/privacy

Users can manage or disable notifications through their device settings.

Google Maps API

CNS Medi App uses Google Maps API, provided by Google LLC, to provide interactive maps, location-based features, and visit-related functionalities.

Google Maps may process information such as location data and device identifiers to provide accurate mapping services.

Google handles collected information according to its Privacy Policy:

https://policies.google.com/privacy

Users can manage location permissions through their device settings.

7. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time by Parallax Technologies (Pvt) Ltd if there are changes to app functionality, data usage practices, or legal requirements.

Any changes will be communicated through appropriate channels.

8. Contact Information

For questions or concerns about this Privacy Policy, please contact:

The Searle Company Limited
Email:  info@searlecompany.com

If further assistance is needed, you can also contact the app development team at:

Parallax Technologies (Pvt) Ltd

Email:  info@parallaxtec.com