Privacy Policy

Last updated: October 22, 2026

C & J Comfort Solutions LLC respects your privacy. This policy explains how information may be collected and used when you visit cnjcomfortsolutions.com or contact us through linked scheduling and customer-service tools.

Information We Collect

We may receive information that you voluntarily provide when you call, email, book service online, request customer-portal access, or otherwise contact us. This may include your name, contact information, service address, equipment details, and information about the service you request.

Website Analytics

We use Google Analytics to understand how visitors find and use our website. Google Analytics may collect information such as pages viewed, approximate location, device and browser type, referral source, and interactions with website links. Google Analytics uses cookies and similar technologies to collect and process this information. We use these reports to improve our website and services. We do not use Google Analytics to intentionally collect Social Security numbers, financial account information, medical information, or other sensitive personal information.

Third-Party Services

Our website links to services operated by third parties, including Google, Housecall Pro, the Better Business Bureau, and social-media platforms. When you use those services, their privacy policies and terms apply. C & J Comfort Solutions does not control the privacy practices of third-party websites.

How We Use Information

We may use information to respond to inquiries, schedule and provide HVAC services, communicate about estimates or projects, maintain business records, improve our website, protect against misuse, and comply with legal obligations.

Information Sharing

We do not sell personal information. We may share information with service providers that help us operate our business, process scheduling or customer communications, maintain records, or comply with law. We may also disclose information when required by law or when reasonably necessary to protect our customers, business, or legal rights.

Cookies and Your Choices

Your browser may allow you to block or delete cookies. Blocking analytics cookies may reduce the information included in our website reports but should not prevent you from viewing the public website. You may also use Google’s available Analytics opt-out tools.

Data Retention and Security

We retain business and customer information only as reasonably necessary for service, recordkeeping, tax, warranty, legal, and operational purposes. We use reasonable safeguards, but no website or electronic transmission can be guaranteed completely secure.

Policy Updates

We may update this policy as our website, services, or legal obligations change. The updated date above will show when the policy was most recently revised.

Contact Us

Questions about this policy may be directed to C & J Comfort Solutions LLC at cnjmechanical2015@gmail.com or (406) 763-0700.