Police National Computer Guide
In this guide you will find all of the relevant information to what you need to know about the CMG Police Service PNC, and how to use it. Please note, this document was last updated on the 17/04/2026, if changes are required please contact a member of the Gold Command Team in order to correct imperfections or add to this document.
Callsigns:
The callsign you use within the PNC should always be correct to your divisionally assigned callsign, this means that any intentional variance can and will result in punishments. This is the only method of changing your callsign and should only be done after callsign updates or when changing your clock-on role.
In order to assign your callsign click the blue text above your name within the top-right corner of the PNC, and insert the correct callsign as shown on the right within the video.
How to sentence & fine a suspect:
The typical processing of a suspect remains unchanged; however, you are now required to perform simple calculations, for which you may use your phone’s calculator.
To sentence or fine a suspect, navigate to the "Offences" tab after obtaining the suspect’s ID. Then, find the offences relevant to the suspect’s crime and calculate the total fine and jail time. In this example, the offences are attempted murder and possession of a firearm, resulting in a sentence of 30 months and a £150,000 fine.
Next, navigate to the "Profile" tab and search for the suspect’s name using their ID. Click "Fine", then "Fine with Offence", select one of the charges, adjust the fine to the calculated amount, and submit it.
Finally, press "E" on the suspect, proceed to "Jail", and enter the calculated jail time.
NOTE : You must insert all of the offences being used when fining a suspect.
Easiest Method:
Proceed to "Cases" Tab
"Create"
Complete the case file
Add the criminals involved, and their charges within the drop down menu
Review the suggested time & fine (if necessary alter it)
Upon attempting to sentence the suspect click "Save" and it will ask to submit the fine & jail them
Units:
The Unit menu is designed to display the number of vehicles attending a scene, rather than individual officers. For this reason, while on patrol you are encouraged to assign yourself to a Unit with the other occupants of your vehicle and update the status regularly to keep other officers informed of your unit's activity.
For NPAS, will be used to differentiate them from the rest, so if you are patrolling in a helicopter (as a pilot and )you should be patrolling whilst assigned to a "NPAS Unit".
The creation of units is restricted to Gold Command. However, as a member of the CMG Police, you may assign yourself to an existing unit, such as "Unit 1". Abuse of this menu will result in a punishment being issued. This includes unnecessarily moving individuals in or out of units, joining units you are not part of, or editing another unit’s status without permission.
Profile Menu:
This list is designed to allow an enhanced user search, allowing officers to look for the following information on potential suspects:
Date of Birth
Phone Number
Active Warrants
Owned properties
Owned vehicles & their registration plates
Previous arrest history
Licenses
Report & Cases against them
Other information added through notes
Notes can be placed on individual people to identify their known associates, their behaviour, previous arrests, etc. However, abuse of this will result in being punished.
Vehicles Menu:
This menu is designed to allow users to search for vehicles using their registration plate. For example, if a suspect has been flagged for evading the police, you can use this feature to identify the registered owner.
Once identified, you may locate the individual by reviewing their listed properties and, if necessary, summon them for sentencing using the contact details available within the Profile tab.
Furthermore, notes can be placed on vehicles so they can identifty a suspect as "risk of failing to stop" based on previous encounters etc.
Properties Menu:
This menu is designed to allow members of TRIDENT Command or CTSFO Command to assign tags based on property ownership. For example, buildings can be flagged as being owned or associated with a specific criminal organisation. In order todo this a tag should be created for each organisation.
This information can then be used to support TRIDENT and TRIDENT Support during operations, whilst providing areas of interest during warrants.
To assign a tag, you must be a member of TRIDENT or CTSFO Command. New tags may only be created by members of TRIDENT or CTSFO Command, and any misuse of this system will result in punishment.
Civilian Reports:
Reports are to be investigated by the CID Department. However, as a standard officer, you are able to create incident reports, which should then be directed to CID detectives who will handle them based on priority.
How to submit a report :
Navigate to the "Recent Reports" section on the upper left side of the "Home" page within the PNC and click "Create".
Create the report, fill out the relevant details and give it a name following this template - Report [#...] - [Offence] - [Date].
Assign the report a specific status & priority tag, for example : Report Submitted, Moderate Priority.
Save the report and inform a CID Marked Detective of the report, or wait for it to be dealt with.
As a marked detective you should then assign the report to yourself by adding the following template to additional notes - "Name - Perm ID - Callsign", you should then open a case file on the report and proceed accordingly, ensuring that you update the status of the report.
Case Files:
Case files should be created by CID, TRIDENT or CTSFO when investigating criminal activity. These can then be used during court cases. However, all Police officers will be able to submit case files as an easier sentencing method.
How to create a case:
Navigate to the "Cases" tab and click "Create" in the upper right corner.
Create the report, fill out the relevant details and give it a name following this template - Case[#...] - [Offence].
Assign the report a specific status tag, for example : Created Report, Pending or Complete.
Save the case file and continue to update the details throughout investigation.
Warrants:
Warrants are only to be created by TRIDENT Command or Gold Command, this means that the typical officer cannot authorise or submit a warrant.
Frequently Asked Questions:
Can you adjust the PNC volume? The alerts are very loud and annoying.
Yes. To edit the PNC volume open the PNC using F7, navigate to settings, Sound & Haptics and change the volume to the level that best suits you.