Privacy Policy for: Project Clown
Effective Date: May 29, 2025
Project Clown ("we," "our," or "us") values your privacy and is committed to protecting your personal data when you play our virtual reality game, Project Clown ("the Game"), available on the Meta Quest Store. This Privacy Policy explains what data we collect while you use the Game, how we use it, who we share it with, and what choices you have regarding your personal information.
When you use Project Clown, we may collect and process the following types of information:
A. Personal Data You Voluntarily Provide
You may choose to provide personal information to us in certain contexts, such as:
Name and Email Address — when you contact us for support, feedback, or sign up for updates or promotional materials.
Support or Feedback Messages — including the content of any messages you send us via email or in-app contact forms.
Consent Preferences — such as whether you’ve opted in to receive promotional messages or opted out of specific data usage (where applicable).
This information is not required to play the Game, but it may improve your experience or be needed to resolve issues.
B. Automatically Collected Gameplay and Device Information
While you play the Game, we automatically collect technical, gameplay, and usage data, including:
Device and System Information
VR headset model (e.g., Meta Quest 2, Quest 3)
Operating system version
Hardware specifications
Anonymous, app-scoped device identifiers
Performance and Diagnostic Data
Crash reports and error logs
Frame rate measurements and loading times
Application startup failures or runtime exceptions
Gameplay and User Interaction Data
Session start and end timestamps
Total time spent in-game
Player locomotion, hand tracking, and interaction with objects
Menu selections, UI navigation behavior
Multiplayer data (e.g., room joins, player interactions, voice chat events)
Voice data may be transmitted temporarily during multiplayer communication, but is not recorded or stored
Feature Usage and Progress Metrics
In-game actions and feature usage frequency (e.g., power-ups, mini-games)
Completion of levels or milestones
Achievements earned and gameplay mode preferences
Social space engagement (if applicable)
All automatically collected data is anonymized or pseudonymized whenever possible, and not used to personally identify players unless combined with personal data you have voluntarily submitted.
C. Platform Data from Meta
When using Project Clown on the Meta Quest platform, we may receive certain platform-level data, including:
Meta App-Scoped User ID — to differentiate users within the app without accessing your Meta profile
Session Duration, Region, Language — to help understand usage trends across different regions
Installation and Uninstall Metrics — to track engagement and identify retention issues
Device Performance Logs — provided by Meta’s developer tools, used for crash and bug diagnosis
We do not collect or access:
Your Meta account name or email
Friends list or social graph
Payment information
Biometric data
We use collected data to:
Operate and maintain core game functionality
Analyze and improve game design, mechanics, and user experience
Identify and fix bugs or crashes
Ensure technical performance across supported devices
Respond to support inquiries or feedback (if you've contacted us)
Protect the safety and integrity of the game and its users
Comply with applicable legal and regulatory obligations
We do not use your data for targeted advertising, behavioral profiling, or sale to third parties.
We do not sell your personal data. We may share your data only as follows:
With Service Providers: We use third-party analytics and crash reporting tools (e.g., Unity Analytics, Backtrace, or Sentry) to process gameplay metrics and troubleshoot technical issues.
With Meta (Platform Provider): To comply with distribution and performance metrics under Meta’s developer policies.
For Legal Compliance: If required by law, court order, or to respond to a lawful request from authorities.
For Security: To protect against fraud, abuse, or threats to our infrastructure or player safety.
All partners are required to handle data securely and only for purposes explicitly authorized by us.
We retain your information for as long as necessary to:
Provide and improve Project Clown
Respond to support inquiries
Meet legal or security requirements
You may request deletion of your personal data at any time by contacting nathanpfrom@gmail.com. We will respond within 30 days and delete the requested data unless we are required to retain it by law or for fraud prevention or security purposes.
We take appropriate steps to protect your data, including:
Encrypted storage of sensitive data
Limiting access to authorized personnel
Regular software and security updates
Monitoring for suspicious activity
Despite our efforts, no system is completely secure. We cannot guarantee the absolute security of your data during transmission or storage.
Project Clown is not intended for users under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that such information has been collected without parental consent, we will delete it promptly.
The Game may include links to external services or tools (e.g., Discord servers or social platforms). These are governed by their own privacy policies. We recommend reviewing those policies before providing personal data to those services.
We may update this Privacy Policy to reflect changes in our practices, legal obligations, or game features. When we do, we will revise the "Effective Date" at the top. Continued use of the Game after updates indicates your acceptance of the changes.
If you have any questions, concerns, or data-related requests, please contact us at:
📧 nathanpfrom@gmail.com
By using Project Clown, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your data as described herein. If you do not agree, please discontinue use of the Game.