Cloud Point: Help

Please email cloud.point88@gmail.com in the first instance should you need help/assistance with anything relating to the app.

Our primary concern is your safety and well-being, ensuring a wholesome experience for users of all ages. As a family-friendly platform with an age rating of 4+, we prioritise creating a secure environment where everyone feels comfortable exploring and sharing.

Our rules clearly state that only images of clouds may be uploaded, however, there is no avoiding the fact that some people will try to abuse this. Rest assured, our vigilant team are always keeping an eye on the reported images functionality to swiftly remove non-cloud images from the community pages and block offending users. To bolster this, we also employ machine learning models to aid in swiftly detecting and removing any inappropriate content, especially nudity, maintaining the integrity of our platform.

Your safety is paramount to us. Should you encounter any concerning content or experience any issues while using the app, please don't hesitate to reach out to us. Whether you have questions, need assistance, or simply want to report something, our dedicated support team is here to help. You can contact us directly via email at cloud.point88@gmail.com, and we'll do everything in our power to address your concerns promptly.

Please don't hesitate to email if you have questions regarding premium subscriptions as well.

At Cloud Point, we believe in fostering a community built on trust, respect, and safety. Please help us remain vigilant against abusers by reporting any images you see shouldn't be there. Your support is hugely appreciated!