Cloud Link International FZCO

Team Structure:

• Sales Team:

  • Responsible for building and maintaining relationships with customers.

  • Executes sales strategies to meet revenue targets.

  • Provides product information, support, and solutions to clients.

  • Collaborates with marketing to develop effective sales campaigns.

• Purchase Team:

  • Manages procurement processes, sourcing quality products at competitive prices.

  • Conducts supplier negotiations and establishes contracts.

  • Monitors inventory levels and ensures timely replenishment.

  • Evaluates supplier performance and identifies opportunities for improvement.

• Finance Team:

  • Handles financial transactions, including invoicing, payments, and reconciliation.

  • Manages accounts receivable and payable, ensuring accurate and timely processing.

  • Prepares financial reports and forecasts to support decision-making.

  • Implements internal controls to safeguard assets and ensure compliance with regulations.

• Logistics Team:

  • Coordinates the transportation and distribution of goods.

  • Plans and optimizes shipping routes to minimize costs and delivery times.

  • Tracks shipments and manages inventory across warehouses and distribution centers.

  • Resolves logistical issues and communicates with carriers and freight forwarders.

• Customer Service Team:

  • Provides responsive and knowledgeable assistance to customers.

  • Addresses inquiries, complaints, and requests in a timely and courteous manner.

  • Facilitates order processing, returns, and exchanges.

  • Collects and analyzes customer feedback to identify areas for improvement.

• Operations Team:

  • Oversees day-to-day business operations and workflow coordination.

  • Implements and maintains efficient processes and procedures.

  • Manages facilities, equipment, and technology infrastructure.

  • Collaborates with other teams to drive continuous improvement initiatives.