Privacy Policy for VPN: Super Fast & Safe VPN

Effective Date: April 29, 2026

This Privacy Policy explains how VPN: Super Fast & Safe VPN (“we,” “our,” or “us”) collects, uses, and protects your information when you use our mobile application and related services (the “Service”) and the service provider CloudGateway Technologies.Inc. This service is intended for use "AS IS". 

By using VPN: Super Fast & Safe VPN, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We are committed to minimizing data collection. Depending on how you use the Service, we may collect the following types of information:

1.1 Personal Information

We do not require users to create an account or provide personal identification information such as name, email address, or phone number to use the VPN service.

However, if you contact support, we may collect:

• Email address (if you choose to contact us)

• Any information you voluntarily provide in your message

1.2 VPN Connection Data (Non-Identifiable)

To maintain service performance and security, we may collect limited connection-related data, such as:

• VPN server connection timestamps

• Selected VPN server location (country/region)

• Total bandwidth usage (aggregated and non-identifiable)

• App diagnostics and crash reports

Important: We do not log or store your browsing activity, websites visited, DNS queries, or IP addresses in a way that can identify individual users.

1.3 Basic Information

We may collect basic information for performance optimization, including:

• Operating system version

• App version

• Language preferences

• General network type (Wi-Fi or mobile data)

This data is used only for improving app stability and performance.

1.4 Analytics Data

We may use privacy-focused analytics tools to understand:

• App usage patterns (e.g., session duration, feature usage)

• Crash logs and performance metrics

All analytics data is aggregated and does not personally identify users.

2. How We Use Information

We use collected data to:

• Provide and maintain VPN services

• Improve app performance and reliability

• Optimize server performance and connectivity

• Prevent abuse, fraud, or security threats

• Fix bugs and technical issues

• Provide customer support

We do not sell, rent, or trade user data to third parties.

3. No-Logs Policy

VPN: Super Fast & Safe VPN follows a strict No-Logs Policy, meaning:

• We do not track your browsing history

• We do not log websites you visit

• We do not store your original IP address

• We do not monitor your online activity

• We do not store session logs that could identify you

This ensures your online activity remains private and anonymous.

4. Third-Party Services

We may use trusted third-party services for:

• Server infrastructure and VPN routing

• App analytics (privacy-focused tools only)

• Crash reporting and diagnostics

These providers may process limited technical data, but they are required to:

• Protect your data

• Use it only for service-related purposes

• Comply with applicable privacy laws

We do not allow third parties to access personal browsing activity.

5. Data Security

We implement strong security measures, including:

• Encryption of VPN traffic

• Secure server infrastructure

• Access controls for internal systems

• Regular security monitoring

While we strive to protect your data, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain only minimal data necessary for:

• Service operation

• Security monitoring

• App performance improvements

Non-identifiable technical data may be stored temporarily and then deleted or aggregated.

7. Children’s Privacy

VPN: Super Fast & Safe VPN is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction).

We do not knowingly collect personal data from children. If we become aware of such data, it will be deleted promptly.

8. Your Rights

Depending on your region, you may have the right to:

• Access information we hold about you (if any)

• Request deletion of data

• Opt out of analytics tracking (where applicable)

• Contact us regarding privacy concerns

To exercise these rights, please get in touch with us using the details below.

9. International Data Transfers

Your data may be processed on servers located in different countries. We ensure appropriate safeguards are in place to protect your information during transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our official website.

Your continued use of the Service after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email:

pickupapps1214@gmail.com

App Name: VPN: Super Fast & Safe VPN