Cloud 9 Privacy Policy

Cloud 9 values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you submit a form or interact with us on Facebook.

1. Information We Collect

When you complete our Facebook lead form, we may collect:

• Your name

• Phone number

• Email address

• Any additional information you choose to share
  
  

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry

• Confirm availability and provide quotes

• Contact you about your reservation

• Send updates, reminders, or relevant service information

• Improve our customer experience and services
  
  

We do not sell or share your information with third parties for marketing purposes.

3. How We Store and Protect Your Information

We store your information securely and limit access to authorized team members only.
We take reasonable measures to protect your data from loss, misuse, or unauthorized access.

4. How Long We Keep Your Information

We retain customer information only as long as necessary to provide services and maintain business records.

5. Your Rights

You may request to:

• Review the information we have about you

• Update or correct your information

• Request that we delete your information

• Opt out of future communications
  
  

To make any of these requests, contact us at:
cloud9rideslex@gmail.com

502-438-9049

6. Third-Party Platforms

Since inquiries may be submitted through Facebook, your activity on that platform is also subject to Facebook’s data and privacy policies.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a new effective date.

8. Contact Us

If you have any questions, contact us at:
Cloud 9 Rides
cloud9rideslex@gmail.com
502-438-9049