Cloud shopping understands that our users care about their personal data and how it is collected, used, shared and protected. When you use any feature, function, applet or mobile game on our platform or services, interact with us through external services, applications or through our customers, we undertake to process your personal data in accordance with applicable legal service agents, Or access our Services or our Platform from your computer, mobile device or any other internet-connected device.
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Please read this Privacy Policy carefully. By clicking or ticking "Register", "I agree to Cloud shopping's Privacy Policy", "I agree and consent to the collection, use, Disclosing, storing, transferring and/or processing my personal data, or in the process of providing services to you or accessing the platform, you acknowledge that you have read and understood the terms of this privacy policy, you have agreed and agreed to the terms of this privacy policy and the terms of this Agreement regarding the collection, use, disclosure, storage, transfer and/or processing of your personal data.
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1. Introduction to this Privacy Policy
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1.1. Cloud shopping and its affiliates (collectively referred to as "Cloud shopping", "we" or "us") take your privacy very seriously. Depending on your location, the Cloud shopping entity controlling your personal data will be Cloud shopping South.
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1.2. Where applicable, this Privacy Policy should be read in conjunction with the country-specific additional terms for your jurisdiction, detailed in Section 12 below.
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1.3. We will collect, use, disclose, store and/or process data during your use of Cloud shopping's applications and websites (web and mobile terminals) and products, information, functions and other services operated by EU·Go, including Your Personal Data. In this Privacy Policy, "Platform" refers to all related applications and websites (including web and mobile versions), and "Service" refers to all products, information, features and services available on the "Platform" from time to time.
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1.4. This Privacy Policy is designed to let you know how the data we collect and receive in the process of providing services to you (our users) or accessing the platform is collected, used, disclosed, stored and/or processed, regardless of whether you act as A buyer or seller registers to use our platform. We will only collect, use, disclose, store and/or process your personal data in accordance with this Privacy Policy.
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1.5. When we collect, use, disclose and/or process personal data about you, please be sure to read this Privacy Policy and any other applicable notices we may provide for a particular application so that you fully understand how and why we use your personal data Personal Data Data.
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1.6. We may update this Privacy Policy from time to time. Any future changes we make to this Privacy Policy will be reflected on this page and you will be notified when material changes are made. To the extent permitted by local law, your continued use of the Services or access to the Platform after any modification, update or amendment to this Privacy Policy, including placing an order on the Platform (as defined in the Terms of Use) or express consent (whether or not you have reviewed such documents), By doing so, you acknowledge and accept the changes we have made to this Privacy Policy. You agree that it is your responsibility to review and check the Privacy Policy frequently for any updates or changes to this Privacy Policy.
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1.7. This Privacy Policy applies in conjunction with other notices, contractual terms and consent terms that apply to our collection, storage, use, disclosure and/or processing of your personal data and is not intended to cover these Privacy Policies unless we expressly state otherwise .
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1.8. All these terms apply to users of Cloud shopping, regardless of whether the user has created a buyer and/or seller account, unless expressly stated otherwise, and only apply to buyers or sellers.
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2. Personal data we collect from you
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2.1. We collect the personal data described below in accordance with applicable local laws and obtain your consent where required.
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2.2. Personal data means any information about an individual, whether recorded in material form or not, that can be identified from that data (directly or indirectly) or from that data and other data in our possession or use to which we may have access. Is it true.
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2.3. Depending on your use of our platform and/or your interaction with our services (such as when registering for our services and/or logging into our platform), you may be asked to provide us with certain information. While you may choose not to provide us with certain information, you may not be able to take advantage of many of the services we provide to you. The personal data that you may choose to provide to us is as follows:
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(a) Identity and Profile Data, which may include your name, date of birth, gender, username and password, email address, phone number, your interests, and any photos, videos or audio recording.
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• If you are a seller, we may also collect your business name, address, date of establishment and other business-related information (such as company registration number, business license, tax information, shareholder and director information)
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(ii) account and transaction data, which may include your credit card details, bank account details, bank statements, shipping/billing addresses, your payments and orders, products you offer or buy through the Platform and the Services Additional details.
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(C) Usage data, such as information about how and when you use the Platform, products and services or view any content on the Platform, the websites you visit prior to accessing the Platform and other similar statistics.
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(d) Marketing and Communications Data, which may include your interests, survey responses, preferences in receiving our marketing materials, your communication preferences, your preferences for specific products or services, and your feedback on the Platform or third-party services, chat , email, or call log provider preferences.
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(e) location data, such as when you check nearby deals or the delivery/pickup status of an order.
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2.4. When you use your device to access our platform and interact with our services, we automatically collect and process certain types of information.
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How we receive your personal data
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2.5. During your use of the platform and our services, we may receive your personal data in the following circumstances:
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(a) when you browse our website (mobile and web);
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(b) when you establish an account with us (as a buyer or seller or otherwise);
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(c) when you, as a seller, list products and/or services for sale on the Platform and/or the Platforms of our affiliates and enter into a transaction with a buyer regarding the sale or purchase of those products and/or services ;
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(d) when you apply for, subscribe to or otherwise use any of the services on our platform and/or our affiliates' platforms;
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(e) when you trade Products on the Platform;
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(f) when you activate or use any payment-related functions provided by this platform or provided by our third-party service providers;
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(g) when you use any features, functions, applets or mobile games offered by the Platform or the Services;
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(h) when you record any User Generated Content uploaded to the Platform;
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(i) when you use the chat function on the Platform;
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(j) when you subscribe to our publications or marketing materials;
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(k) when you enter a contest, promotion or survey;
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(l) when you participate in any activity on the Platform;
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(m) when you log into your account on the Platform or interact with us through external services or applications such as Facebook or Google;
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(n) any other Platform user comments on content uploaded by you on the Platform, or you comment on content uploaded to the Platform by other users;
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(o) a third party lodges a complaint against you or content you post on the Platform; and
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(p) when you interact with us offline, including when you interact with our outsourced customer service agents.
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2.6. We may collect your personal information from you, third parties (including but not limited to agents, suppliers, contractors, partners and anyone who provides services to us, performs functions on our behalf and/or performs functions on our behalf, or we communicate with any other person with whom you work with) collect your personal information (including but not limited to payment service providers, government data sources, financial service providers, credit bureaus, delivery, marketing and other service partners), otherwise, when you use " When using the Platform or the Services, this data may be collected automatically, as described in this section. See also Sections 2.12 to 2.16 on the collection of computer data.
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2.7. During your use of the Platform and the provision of our services, you agree that for the purposes of this Privacy Policy or any other terms, you have received from third parties and/or us (whether to us, third parties or our affiliates) ) agrees to the purpose of affiliated companies of EE SHOPPING.
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2.8. You agree to submit only accurate and non-misleading personal information, and to update and notify us in a timely manner when there is any change in the personal information you provide to us. As part of our user verification process or as required by law, we have the right to request documentation and perform necessary checks to verify the personal data you provide.
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2.9. We may collect certain categories of personal data only if you provide them to us voluntarily or as otherwise specified in this Privacy Policy. If you choose not to provide us with your personal data or subsequently withdraw your consent to our use of your personal data, we may not be able to provide you with certain features of the Service or access to the Platform.
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2.10. If you provide us with personal data of any third party, you represent and warrant that you have obtained the necessary consents, licenses and permissions from such third party to share and transfer their personal data to us and to enable us to do so in accordance with this Privacy Policy collect, store and use, disclose or otherwise process that data.
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2.11. If you use your social media account to register as a user on our platform, or connect your EU·Go account with your social media account, or use certain other EE SHOPPING social media features, we may access Social media that you voluntarily provide to you.
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Collection of Computer Data
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2.12. We or our authorized service providers may use cookies, web beacons and other similar technologies when you use the Services or access the Platform.
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2.13. When you access this platform through your computer, mobile device or any other device connected to the Internet, the company's server will automatically record the data sent by your browser when visiting this website, such as the above section 2.2 An overview of the technical data and usage data described.
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2.14. These data are collected for analysis and evaluation, to help us improve our website and the services and products we provide, and to help us personalize content more quickly to meet your preferences. This data is also collected to make the Services and Platform more convenient and useful to you, and to provide you with more relevant advertisements related to market products, services and features.
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2.15. Cookies are small text files (usually letters and numbers) that are placed in the memory of your browser or device when you visit a website or view a message. They allow us to identify a specific device or browser. Web beacons are small graphic images that may be included on our Services and Platforms. They allow us to count the number of users who have viewed these pages so that we can better understand your preferences and interests.
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2.16. You can manage and delete cookies through your browser or device settings. However, some cookies are necessary to enable core functionality (such as adding items to your shopping basket), so please be aware that changing and deleting cookies may affect the functionality offered by the Platform or through our Services.
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3. Use and disclosure of your personal data
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purpose of usage
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3.1. We will use personal data for the following purposes in accordance with applicable local laws and obtain your consent when necessary.
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3.2. Depending on your relationship with us (for example, you are a buyer, a seller, a visitor to this website or a user of this mobile application), we may use personal data collected from you or through third parties for the following specific purposes:
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(a) To facilitate your use of the Services or access to the Platform.
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(b) to manage online accounts you may have with the Company.
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(c) for analysis, research, business and development:
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• To better understand users' experiences with the Services and Platforms;
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• Improve the layout or content of the Platform pages, customize pages for users;
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• To identify visitors on the Platform;
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• To conduct surveys, including research on the demographics and behavior of our users, to improve our existing technology (such as speech recognition technology, etc.) through machine learning or otherwise;
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• Obtain additional attributes about you based on the personal data you provide (whether to us or a third party) in order to provide you with more targeted and/or relevant information;
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• Conduct data analysis, testing and research to monitor and analyze usage and activity trends; and
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• To further develop our products and services.
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(d) Legal and business purposes
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• Identify identities relevant to fraud detection;
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Compare and verify information with third parties to ensure the accuracy of the information;
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• Handle any complaints, feedback, enforcement actions and takedown requests related to any content you upload to the Platform;
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• Statistics and research in accordance with internal and statutory reporting and/or recordkeeping requirements;
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• storing, hosting, backing up your personal data for operational, legal or commercial purposes;
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• Share personal data in connection with any proposed takeover, merger or acquisition of any part of our business, if we meet applicable data protection requirements
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• Prevent or investigate any actual or alleged violation of our Terms of Use, Privacy Policy or any of our policies, fraud, illegal activity, omission or misconduct, whether or not in connection with your use of our Services or your relationship with you or by in relation to any other matter arising from us;
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• Conduct due diligence;
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• Comply with legal and regulatory requirements (including, where applicable, display your name, contact details and company information), including any law enforcement requests, any legal proceedings brought by any governmental or regulatory authority having jurisdiction over EE SHOPPING any claim, or other request we deem necessary; and
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• Protect the life, health or personal safety of EE SHOPPING employees, users and/or the public.
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(e) any other purpose consistent with our obligations under applicable law for which you have given your consent, including notifying you after obtaining your consent.
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3.3. If you are a buyer and/or you have logged in or registered with us, the personal data we collect from you or through third parties may be used for The following other uses:
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(i) process your order for products (whether sold by us or third party sellers)
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• process orders you submit through the Platform;
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• Delivery of your purchases through the Platform. We may pass your personal information to third parties (such as our logistics partners) or relevant regulatory authorities (such as customs) in order to deliver products to you;
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• Update the delivery status of your products;
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• Provide customer support for your order, such as returning products you have purchased through the Platform; and
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• Verify and execute payment transactions (including any credit card payments, bank transfers, offline payments, money transfers or e-wallet transactions) in connection with your payment, participation in promotions and/or use of the Services. In order to verify and execute such payment transactions, payment information (which may include personal data) will be transferred to third parties, such as our payment service providers.
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(2) Provision of services
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• Display your name, username or profile on the Platform (including any comments you may post);
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• Facilitate the use of Mini Programs on the Platform and purchases made through those Mini Programs;
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• To respond to your inquiries, feedback, claims or disputes directly or through our third-party service providers;
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• To display a scoreboard related to an event, mobile game or any other activity on the Platform;
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• To allow other users (through "Find My Friends" or any other similar functionality) to identify you as a user of the Services, to allow you to find and contact other users on the Platform, and to support the functionality of the Social Services (if applicable);
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• Assess your loan facility application and/or perform a credit risk assessment in relation to applications for financial services and products, such as credit or loan facilities, insurance or credit cards (where applicable); and
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• Facilitate the integration of third-party loyalty programs with our platform, including those supported by sellers or brands.
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sales and advertising
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• To provide you with information that we think you may find useful or that you have requested from us;
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• From time to time to send you marketing or promotional communications about our or third-party sellers' products and services on our Platform;
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• to help us with our marketing and advertising; and
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• Promote the Service and use the information you provide to us, such as user-generated content (including video content) that you may choose to upload or broadcast on our platform, which is available on the Internet and may be created by (the latter is not on our within our control) as part of our advertising and marketing campaigns to promote the Platform.
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(4) Others
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• get to know our buyers better; and
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• To automate the decision-making process for any of the above purposes, which will comply with our obligations under applicable law, including notifying and obtaining your consent.
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3.4. If you are a seller, the personal data we collect from you or through a third party may be used for the following other purposes:
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(i) Provision of services
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• Ship or deliver products that you list or sell through the Platform. We may pass on your personal information to third parties (such as our logistics partners, our affiliates) or relevant regulatory authorities (such as customs) for the purpose of shipping or delivering the products you list or sell;
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• To respond to your inquiries, feedback, claims or disputes directly or through our third-party service agents;
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• Verify the documents you submit to us to facilitate your onboarding as a marketplace seller, including faster and more efficient onboarding testing techniques;
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• Display your name, username or profile on the Platform;
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• To verify and execute financial transactions (including any credit card payments, bank transfers, offline payments, money transfers or e-wallet transactions) in connection with your payment, participation in promotions and/or use of the Services. In order to verify and execute such payment transactions, payment information (which may include personal data) will be transferred to third parties, such as our payment service providers;
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• Assess your application for loan financing and/or conduct a credit risk assessment of your application for vendor financing and products, including credit or loan financing, insurance or credit cards (if applicable);
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• Provide you with ancillary logistics services to prevent the risk of failed deliveries or customer returns; and
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• Facilitate the return of products to you (possibly through our logistics partners).
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sales and advertising
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• send you marketing or promotional materials about our or third-party sellers' products and services on our platform or services offered by our affiliates from time to time; and
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• To help us with our marketing and advertising.
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(3) Others
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• Better understanding of our sellers;
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• Automated decision-making processes for any of the above purposes, which will be carried out in accordance with our obligations under applicable law, including notifying and obtaining your consent.
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To whom we disclose your personal data
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3.5. We may share (or allow to be shared) your personal data with third parties and/or our affiliated companies and/or transfer your personal data to third parties and/or our affiliated companies for the above purposes. These third parties and affiliates may be located in or outside of your jurisdiction, including but not limited to:
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(i) service providers (such as agents, suppliers, contractors and partners) and website hosts;
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(2) its service providers and related companies;
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(iii) courts, tribunals, law enforcement agencies, government or regulatory agencies that have jurisdiction over EE SHOPPING;
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(iv) Other Users of the Platform or Services.
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3.6. When disclosing your personal data to third parties and our affiliates, we will endeavor to ensure that third parties and our affiliates protect your personal data from unauthorized access, collection, use, disclosure, processing or similar risks, and only if you retain your personal data for as long as it is necessary to fulfill the above purposes.
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International Data Transfer
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3.7. We may transfer or permit the transfer of your personal data outside your jurisdiction for any of the purposes set out in this Privacy Policy. However, we will not transfer or permit the transfer of any of your personal data outside such jurisdiction unless the transfer is in compliance with applicable law, including, for example, notifying and obtaining your consent to the transfer of your personal data to the countries to which it may arrive . The applicable standards of data protection under regional law.
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third party service
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3.8. We may share your personal data with our third-party service providers or affiliates (such as payment service providers), so that when you use the "platform" or "our services", the third-party service provider or affiliated companies to provide services to you. Your acceptance and use of the services of a third-party service provider or our affiliates is subject to the terms and conditions that may be entered into between you and the third-party service provider or our affiliates. Collect, use, and disclose your data (including your personal data and any data we disclose to the third-party service provider or our affiliates after you accept the services provided by the third-party service provider or our affiliates) ), storage, transmission and processing shall comply with the applicable privacy policy of such third party service provider or our affiliated company and shall be the data controller of such data. You agree that any inquiries or complaints related to your acceptance or use of services from third-party service providers or our affiliates should be directed to the party specified in the applicable Privacy Policy.
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4. Withdrawal of consent to the continued use, disclosure, storage and/or processing of personal data