This Privacy Policy applies to your use of our mobile applications, websites, and services (collectively, the “Services”). By using our Services, you agree to the collection, use, and disclosure of your information in accordance with this policy.

This Privacy Policy is intended to help you understand what data we collect, why we collect it, what we do with it, and your options regarding our collection and use of that data.

Information We Collect

We collect and use two types of information:

1.   Personal Information:

We do not collect personal information unless specifically stated and with your consent.

Personal Information may include:
Contact Information: Names, addresses, phone numbers, email addresses
Geolocation Information: With your permission, we may collect location data to provide location-based services. You can disable location services through your device settings.

2.   Non-Personal Information:

Device information (e.g., operating system, unique device identifiers)
Application usage data (e.g., frequency of use, feature preferences)
Non-personally identifiable information for advertising purposes

Permissions and Usage

Our applications may request certain permissions from your device for specific features. These permissions are necessary to enhance your user experience, but we do not collect or store any personal information without your consent.
1. Storage Access: We access files on your device to save or load content, such as images for editing or personal creations. These files are not uploaded to our servers.
2. Location Access: Required for location-based services, such as mapping features or navigation. You can disable this feature in your device settings.
3. Camera & Microphone: These are used for capturing photos, videos, or voice input as required by app functionality (e.g., photo editing, translation). None of this data is uploaded or shared.
4. Notifications: We may send push notifications for updates, reminders, or relevant offers. You can manage these in your device’s notification settings.
5. Foreground Service: Ensures continuous app functionality (e.g., navigation or location-based services) while the app is running in the background.
6. Billing & License Verification: Used to verify in-app purchases and ensure app licensing.

Precise Location Collection

We collect Precise Location data to enhance the accuracy of location-based services. This data is only collected when the app is actively in use and with your explicit consent. You can revoke permission to collect location data by changing the settings on your device. We do not store or share precise location data unless required to provide certain services.

Approximate Location Collection
We collect Approximate Location data for location-based services. This data is only collected when the app is actively in use and with your explicit consent. You can revoke permission to collect location data by changing the settings on your device. We do not store or share precise location data unless required to provide certain services.

Sensitive Personal Information Collection

We may collect Sensitive Personal Information (SPI) in connection with specific features. This may include information such as geolocation data or information related to your personal travel history. We handle this data with the utmost care, ensuring that it is processed securely and in compliance with applicable laws. You have the right to access, correct, and delete this information at any time by contacting us at: cloudparkstudio@gmail.com

Data Retention Practices

We retain your data only as long as it is necessary to provide the Services or as required by law.

Personal Data: If collected, this will be deleted upon user request or when no longer needed.
Non-Personal Data: Retained indefinitely for analytical and service improvement purposes, unless you opt out.

User Rights

We are committed to giving our users control over their data. Under various privacy laws (such as the CCPA, GDPR, VCDPA, and LGPD), you have the following rights:

Right to Access: You may request access to the personal data we collect about you.
Right to Delete: You may request that we delete any personal data we have collected.
Right to Correct: If any personal information we have is inaccurate, you can request corrections.
Right to Know: You have the right to know if your data is shared or sold and can request details.
Right to Opt-Out of Sale: If your personal data is subject to sale, you have the right to opt-out. You can do this by adjusting your device settings or app preferences to disable personalized ads. We do not sell your personal information unless you opt-in.

For users in Brazil, you have additional rights under LGPD (Lei Geral de Proteção de Dados), which include:

Right to Know: You can request access to the data we hold about you
Right to Portability: You can request that we transfer your data to another service provider.
Right to Withdraw Consent: You can withdraw consent at any time if processing is based on consent.

Data Security

We take appropriate security measures to protect your data from unauthorized access or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your information. Please use our services at your own risk.

Data Sharing & Ad Serving

We use Google AdMob to serve ads in our applications. AdMob may use non-personal data (such as device ID, interaction data) for advertising purposes. We do not share or sell personal data for third-party advertising unless you opt-in.

For more information on how Google uses your data, please refer to the AdMob Privacy Policy.
Opt-Out of Ads: You can disable personalized ads by adjusting the privacy settings in your device or through the Google Ads Settings page.

Third-Party Services

Our apps may contain links to third-party websites or services that are outside of our control. We are not responsible for the privacy practices of these third parties. We recommend you review their privacy policies before engaging with them. You can find the links to their privacy policies on the top of this page.

California Privacy Rights (CCPA)

If you are a California resident, you are entitled to request details regarding the sharing of your data for direct marketing purposes. We do not disclose your personal information to third parties for their direct marketing unless you opt-in.

Virginia Privacy Rights (VCDPA)

For users in Virginia, you have similar rights under the Virginia Consumer Data Protection Act. This includes the right to access, delete, and correct your data, as well as the right to opt out of the sale or sharing of your personal data.

Children's Privacy

We do not knowingly collect personal information from children under the age of 13 (or other age limits as applicable in your jurisdiction). If you believe that we have inadvertently collected such data, please contact us immediately, and we will take steps to delete it.

Data Controller

Faheem Faiz is the Data Controller for Cloud Park. As the Data Controller, Ameer Sultan is responsible for determining the purposes and means of processing personal data collected by Cloud Park.

Data Protection Officer (DPO)

Faheem Faiz also serves as the Data Protection Officer (DPO) for Cloud Park. As the DPO, Faheem Faiz is responsible for ensuring that our data collection and usage practices comply with privacy laws and for the protection of your personal data.  For any concerns regarding data privacy or to exercise your data protection rights, you may contact the DPO at:
Contact Person: Faheem Faiz
Email: support@cloudparkstudio.com 

Legal Basis for Processing Personal Data

At Cloud Park, we process your personal data in accordance with applicable data protection laws. The legal basis for processing your data may vary depending on the specific context in which we collect and use it. Below are the legal grounds we rely on:

Consent: We may process your personal data based on your consent. For example, when you agree to receive marketing communications, or when you enable location services for enhanced app functionality. You can withdraw your consent at any time by adjusting your settings or contacting us.

Performance of a Contract: We process your personal data to fulfill our contractual obligations to you. This includes providing you with the Services you have requested, such as app functionality and customer support.

Legal Obligation: We may process your personal data when it is necessary to comply with a legal obligation. This includes obligations under applicable laws, regulations, and legal processes.

Legitimate Interests: We process your personal data based on our legitimate interests, provided that such processing does not override your rights and freedoms. Our legitimate interests include improving our Services, understanding user behavior, ensuring the security of our systems, and conducting business operations.

Vital Interests: In rare cases, we may process your personal data to protect your vital interests or those of another person. This typically applies in emergency situations where it is necessary to protect someone's life or physical safety.

Public Interest: We may process your personal data when it is necessary for the performance of a task carried out in the public interest or in the exercise of official authority.

Right to Lodge a Complaint

If you believe that our processing of your personal data infringes on your privacy rights or violates applicable data protection laws, you have the right to lodge a complaint with a supervisory authority. This right is in addition to any other administrative or judicial remedies available to you.

How to Lodge a Complaint

You can contact the supervisory authority in your country of residence, place of work, or location where the alleged infringement occurred. Below are the contact details for some key supervisory authorities:

For users in the European Union (EU):

• European Data Protection Board (EDPB)

Website: https://edpb.europa.eu

For users in the United Kingdom:

Information Commissioner's Office (ICO)

Website: https://ico.org.uk

Phone: +44 303 123 1113

For users in the United States:

Federal Trade Commission (FTC)

Website: https://www.ftc.gov

Phone: +1 202 326 2222

For users in Brazil:

• Autoridade Nacional de Proteção de Dados (ANPD)

Website: https://www.gov.br/anpd/pt-br

For users in other jurisdictions:

Please consult the data protection authority or regulatory body in your country or region.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Company Name: Cloud Park
Contact Person: Faheem Faiz
Email: support@cloudparkstudio.com
Website: https://cloudparkstudio.com
Address: house no 20, street no 308, sector E11/4 Islamabad – 44230
Pakistan (PK)