ClotCard is a personal reference application. It does not provide medical advice and is not a replacement for professional healthcare guidance. If you have urgent medical concerns, contact your healthcare provider.
Last updated: 3 September 2026
This Privacy Policy explains how ClotCard ("ClotCard", "we", "us" or "our") handles information when you use the ClotCard mobile application (the "App").
ClotCard is designed as a personal record-keeping and information tool. It allows users to store and display information they choose to enter, including information relating to anticoagulant medication, INR results, appointments and reminders.
ClotCard does not require users to create an account.
ClotCard allows you to voluntarily enter information into the App. Depending on the features you use, this may include:
Your name or other identifying information that you choose to display on your card.
Anticoagulant medication information.
Medication-related information and reminders.
INR results and INR diary entries.
Appointment information and reminders.
Information contained on your personal blood or anticoagulant card.
Other information that you voluntarily enter into the App.
Some of this information may constitute personal data or health-related information.
You decide what information to enter into ClotCard. We do not require you to provide information that is not necessary for the feature you choose to use.
ClotCard is designed to store information locally on your device.
Information that you enter into the App is not automatically uploaded to a ClotCard account or transmitted to us simply because you use the App.
Because ClotCard does not require an account, we do not maintain a central ClotCard user database containing the information you enter into your personal card or INR diary.
Information stored locally on your device may remain on the device until you delete it, remove it using the relevant App functionality, or uninstall the App, subject to your device's operating system and backup arrangements.
ClotCard may allow you to store and display health-related information that you voluntarily provide, including:
Anticoagulant medication information.
INR results.
Information relating to anticoagulation monitoring.
Other health information that you choose to enter.
This information is used to provide the relevant ClotCard features, such as displaying your information and providing reminders.
ClotCard does not use your health information for targeted advertising.
ClotCard does not sell health information.
ClotCard does not use the information you enter to diagnose medical conditions, determine a treatment plan or provide personalised medical advice.
Information entered into ClotCard is used to provide the functionality of the App that you choose to use.
This includes:
Displaying your anticoagulant information.
Displaying your personal blood or anticoagulant card.
Providing medication reminders.
Providing INR reminders.
Recording and displaying INR results.
Providing appointment reminders.
Displaying information through supported widgets or device features.
Allowing you to customise the appearance and information displayed by the App.
Providing other functionality requested by you.
We do not use information entered into ClotCard to create a medical profile about you.
We do not sell, rent or trade your personal information.
When you use a mobile application, certain technical information may be processed by the App, your device operating system, Google Play or technical service providers used to operate the App.
This may include:
Device type and operating-system version.
App version.
Basic technical or diagnostic information.
Crash or error information.
IP address or other technical network information where processed by a relevant service.
Information necessary to maintain application security and functionality.
Technical information is used where necessary to operate, maintain, secure and improve the App.
We do not use technical information to identify the health conditions or medication of individual users.
ClotCard does not use information entered into the App, including anticoagulant information or INR information, to provide targeted advertising.
We do not sell personal or health information to advertisers.
ClotCard may use technical services that help us understand application performance, identify errors and improve reliability.
Where such services are used, they may process technical information such as device information, App version, operating-system information, diagnostic information and crash or performance data.
These services are not used by ClotCard to access the health information that you voluntarily enter into your personal card or INR diary.
Any third-party service used by ClotCard is subject to that provider's own privacy policy.
ClotCard may rely on third-party infrastructure or services necessary to distribute, maintain, secure or provide certain technical features of the App.
Third parties may process technical information where necessary to provide their services.
ClotCard does not authorise third parties to use information entered into your personal ClotCard record for their own advertising or marketing purposes.
Where you independently choose to use a third-party device or operating-system function, such as sharing information using your device's sharing functionality, the information may be processed by that third party in accordance with its own privacy policy.
ClotCard may request permission to send notifications.
Notifications may be used to provide features such as:
Medication reminders.
INR reminders.
Appointment reminders.
Other reminders that you configure within the App.
You can control notification permissions through your device settings.
Reminder information is used to provide the reminder functionality you have chosen to use.
ClotCard requests device permissions only where they are required for a particular feature.
Depending on the version of the App and the features you use, permissions may include access necessary to provide notifications, widgets or other device functionality.
You can review and manage permissions through your device settings.
If you deny or withdraw a permission, the associated feature may not function correctly.
ClotCard does not request access to health sensors, contacts, photographs or location unless such access is specifically required for a feature.
ClotCard does not sell, rent or trade your personal information.
We do not share the health-related information that you voluntarily enter into ClotCard with third parties for their own advertising or marketing purposes.
Information may be processed by third-party service providers where necessary to provide technical services for the App, such as application distribution, security, diagnostics, crash reporting or other infrastructure.
Where such processing occurs, providers may process technical information necessary to provide their services.
We may also disclose information where required to do so by law, regulation, legal process or a lawful request from an appropriate authority.
We take reasonable technical and organisational measures to protect information handled by ClotCard.
However, no electronic storage system, mobile device or method of transmitting information can be guaranteed to be completely secure.
Because ClotCard is designed to store your personal information locally on your device, you are responsible for protecting access to your device.
We recommend using an appropriate device passcode, biometric authentication or other security measures provided by your device.
ClotCard does not require an account and does not maintain a central account containing the information you enter into the App.
Information stored locally within ClotCard remains on your device until you delete it, remove it through the relevant functionality, or uninstall the App, subject to your device's operating system and backup arrangements.
Technical information processed by third-party services may be retained for the period necessary for the relevant service, security, troubleshooting, legal or operational purposes, in accordance with the provider's applicable policies.
We do not retain your locally stored ClotCard health information on our own servers merely because you use the App.
Because ClotCard does not require an account, there is no ClotCard account that you need to request to be deleted.
You can delete information stored within the App using the relevant deletion functionality where available.
You may also remove locally stored App information by uninstalling ClotCard, subject to your device's operating system and any backups.
If you believe that ClotCard has separately received or retained personal information relating to you, you can contact us using the details in Section 19.
ClotCard is not specifically directed towards children.
We do not knowingly collect personal information from children for the purpose of creating accounts or profiles.
If you believe that a child has provided personal information to us, please contact us using the details below.
Some third-party technical service providers may operate or process information in countries outside the United Kingdom.
Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.
Depending on your location and applicable law, you may have rights concerning your personal information.
These may include the right to:
Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of personal information.
Request restriction of certain processing.
Object to certain processing.
Request data portability where applicable.
Withdraw consent where processing is based on consent.
These rights are subject to applicable legal requirements and exemptions.
If you are located in the United Kingdom, you may also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.
If you have questions about this Privacy Policy, ClotCard's privacy practices or your personal information, please contact:
ClotCard
Privacy contact: chrislove2010@hotmail.co.uk
We will consider and respond to privacy enquiries in accordance with applicable data protection law.
We may update this Privacy Policy when ClotCard's functionality, data practices, third-party services or applicable legal requirements change.
When we make changes, we will update the Last updated date at the top of this Privacy Policy.
You should review this Privacy Policy periodically.
ClotCard is intended as a personal record-keeping and information tool.
The App is intended to allow users to store, access and display information that they already have, including information relating to anticoagulant medication and INR monitoring.
ClotCard is intended to be an additional tool to support users in accessing their existing information. It is not designed to replace a patient's physical alert card or the information, advice or guidance provided by their healthcare professional.
The Medicines and Healthcare products Regulatory Agency (MHRA) was contacted regarding whether ClotCard required registration as a medical device.
In correspondence received on 6 March 2026, under reference:
CEC 247326 – Query Regarding MHRA Registration Requirement for Digital Alert Card App
Reference: SG/2026/02/27/07
the MHRA considered the information provided regarding ClotCard's intended purpose and functionality.
The MHRA stated that, based on the information provided, the App appeared to be intended only to store and display medical data without changing medical advice.
The MHRA further noted that the App was described as an additional tool to support users in accessing existing information and was not designed to replace a patient's physical alert card or the information and guidance provided by their healthcare professional.
Based on the information provided to the MHRA, the MHRA stated that the App did not appear to have a medical intended purpose as defined within the medical device framework, but rather appeared to be intended as a personal record-keeping tool.
This statement records the MHRA's response to the specific information and intended purpose provided to it at the time of the enquiry. It should not be interpreted as a general approval, certification or endorsement of ClotCard by the MHRA.
ClotCard's intended purpose remains limited to storing, displaying and helping users organise information they choose to provide. The App does not independently diagnose medical conditions, prescribe treatment or alter advice provided by healthcare professionals.
ClotCard is not a substitute for your doctor, pharmacist, anticoagulation service, hospital, GP or other qualified healthcare professional.
The information displayed in ClotCard is information entered or configured by the user and may be incomplete, outdated or inaccurate.
You should always follow the instructions and advice provided by your healthcare professional.
Do not start, stop or change medication, including anticoagulant medication, solely on the basis of information displayed by ClotCard.
If you are in any doubt about your health, medication, INR result, symptoms or medical treatment, seek medical attention or speak to an appropriately qualified healthcare professional.
If you experience symptoms that may require urgent medical attention, seek emergency medical assistance.
ClotCard does not provide medical diagnosis, treatment recommendations or personalised medical advice.
The information displayed in ClotCard is only as accurate and up to date as the information entered or provided by the user. ClotCard does not independently verify the accuracy, completeness or currency of information entered into the App. To the fullest extent permitted by law, ClotCard accepts no liability or responsibility for any loss, harm, injury or consequence arising from inaccurate, incomplete, outdated or incorrectly entered information displayed or stored within the App. Users are responsible for checking their information and should seek advice from an appropriate healthcare professional where there is any doubt or concern.