Privacy Policy for Closh Delivery Partner

Effective Date: 01/05/26

Closh Delivery Partner ("we", "our", "us") operates the Closh Delivery Partner mobile application. This policy explains how we collect, use, and protect your information when you use our app.

By using the app, you agree to this Privacy Policy.

1. Information We Collect

a) Personal Information

We may collect:

• Full name

• Phone number

• Email address

• Profile photo (if required)

• Address

b) Location Data (Important)

• We collect real-time location data to:

  • Assign delivery orders

  • Enable navigation

  • Track delivery status

Location access may be collected even when the app is running in the background (only when required for active deliveries).

c) Device & Usage Data

• Device model and OS version

• App usage activity

• IP address and log data

2. How We Use Your Information

We use the collected data to:

• Assign and manage delivery orders

• Provide navigation and route optimization

• Track deliveries in real time

• Improve app performance

• Communicate important updates and notifications

3. Sharing of Information

We do not sell your personal data. We may share information with:

• Customers (limited info like name/contact for delivery)

• Merchant/restaurant partners

• Payment services (if applicable)

• Service providers for app functionality

4. Location Usage Disclosure (Play Store Important)

Closh Delivery Partner collects location data to enable:

• Real-time delivery tracking

• Order assignment

• Navigation support

Location data is used only during active delivery operations and is not used for any unrelated purpose.

5. Data Security

We implement appropriate security measures to protect your personal data. However, no digital system is completely secure.

6. Data Retention

We retain your data only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

7. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Stop location sharing by disabling permissions (may affect app functionality)

8. Third-Party Services

We may use trusted third-party services such as:

• Maps and navigation providers

• Payment gateways

• Analytics tools

These services may collect data according to their own policies.

9. Children's Privacy

This app is not intended for users under the age of 18.

10. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be reflected within the app.

11. Contact Us

If you have any questions, contact us:

📧 closhcommerce@gmail.com