Privacy Policy for CLIMAVINEA
Effective Date: January 2nd, 2025
Last Updated: January 2nd, 2025
VIAVINEA (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information in connection with the ClimaVinea app (“App”). By using the App, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We are committed to minimizing the data we collect. The App does not collect any personal information automatically.
The only data we may collect is:
• Messages Sent Through the App: When you choose to send a message through the App, the content of the message, along with any contact information you voluntarily provide, may be collected.
2. How We Use Collected Information
If you send a message through the ClimaVinea app, the information you provide will only be used for the following purposes:
• To respond to your inquiry or provide assistance.
• To improve the services offered by the App, based on your feedback.
We do not use your information for marketing purposes or share it with third parties unless explicitly required by law.
3. Data Retention
Any data collected from messages sent through the ClimaVinea app will be retained only as long as necessary to fulfill the purpose for which it was provided. Once the purpose is fulfilled, your data will be securely deleted.
4. Data Sharing
We do not sell, trade, or rent your personal information to others. Your data will only be shared in the following cases:
• If required by law or to comply with a legal obligation.
• If necessary to protect the rights, property, or safety of VIAVINEA, its users, or the public.
5. Security
We employ industry-standard security measures to protect the data you provide through the App. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Services
The ClimaVinea app does not integrate with or rely on third-party services that collect user data.
7. Your Choices
You can choose not to provide any personal information by refraining from sending messages through the App.
8. Children’s Privacy
The ClimaVinea app is not intended for children under 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted within the App and will include the date of the most recent update.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
VIAVINEA
5 rue Edmond Valentin, 75007 Paris (France)
Email: contact@viavinea.com
By using the ClimaVinea app, you acknowledge that you have read and understood this Privacy Policy.